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Holiday Inn Express & Suites London Downtown

312 reviews
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Traveller (54)
Room & Suite (46)
Dining (4)
Overview
  • Excellent26%
  • Very good41%
  • Average22%
  • Poor5%
  • Terrible6%
Travellers talk about
“ihg member”(3 reviews)
“turkey sausage”(4 reviews)
“morrissey house”(4 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (312)Write a Review
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All reviewsihg memberturkey sausagemorrissey housejunior suitecovered parkingdundas streetyogurtunderground parkinghockey playerscomplimentary breakfastfront desk staffunderground lotbudweiser gardensbed was comfortablecheck in was quickwould stay againa lot of noise
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11 - 15 of 298 reviews
Reviewed 4 October 2017

Trish at the front desk was great, helpful friendly welcome after a long travel day. Only two available plugs in the room, both on the desk. None on bedside table. Need more plugs to recharge my devices. Window was filthy with caked on dirt. Room...More

Thank JKM007JKM
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 6 October 2017

Dear JKM007JKM, Thank you for the fantastic review. We are so happy to hear that you enjoyed your stay with us and I will definitely pass on your kind words to Trish. We thank you for your feedback regarding the outlet plugs and will look...More

Reviewed 29 September 2017

The room rate through IHG was $20 less than others in the area and included breakfast, so I thought I'd take the chance on this property. I was charged $12 to park so it really was only an $8 savings. Overall not a good decision....More

Thank smondas
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 30 September 2017

Dear smondas, Thank you for your review. We sincerely apologize for the inconveniences you faced during your stay and this is definitely not our standard. We take cleanliness very seriously and will ensure our housekeeping team looks into this situation. We are also pleased to...More

Reviewed 24 September 2017 via mobile

A regular stop got me while away on business. One call ahead and everything is set up to my liking. Ashen and his staff do an excellent job of looking after your needs. The rooms are not newly renovated buy they are clean and well...More

Thank Mark D
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 25 September 2017

Dear Mark D, Thank you for the fantastic review. We are very happy to hear that we were able to accommodate to your needs and requests. I will definitely pass on your kind words to our staff. Thank you again for choosing Holiday Inn Express...More

Reviewed 23 September 2017 via mobile

Centrally located. Free parking. Free breakfast. They are affiliated with the YMCA across the street, so you can access the Y for its gym and swimming pool. Breakfast is so so, typical American Continental fare. Beds are comfortable!More

Thank Jmih
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 25 September 2017

Dear Jmih, Thank you for your review. We are happy to hear you enjoyed your overall stay with us and we hope to continue to improve on our services to better our experiences. We hope you will provide us another opportunity to exceed your expectations....More

Reviewed 25 August 2017

We chose this hotel because it was downtown and we wanted an area we could walk around. We did walk around but there were a lot of homeless people in the whole downtown area. Close to pubs where you could get a nice beer and...More

Thank heatheraC5420MJ
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 27 August 2017

Dear HeatheraC5420MJ, Thank you for your wonderful review. We are very happy to hear that you enjoyed your stay with us. We understand that downtown London is not the brightest of areas, however, we take safety and security very seriously and ensure that the highest...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (46)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pat B
24 October 2017|
AnswerShow all 2 answers
Response from HIEXSales | Property representative |
Hi Pat, Unfortunately we do not have room service.
0
Votes
Rimma S
21 April 2016|
AnswerShow all 2 answers
Response from Brittany F | Property representative |
Thank you for your inquiry. We do not have a pool onsite but we offer complimentary YMCA passes that is a 2 minute walk from the hotel. They offer two pools and a hot tub. Hope to see you in the near future.
0
Votes
Room Tips
"Avoid hockey tournament weekends -- or ask for a higher floor room"
Read review
"Though we faced a main road, Dundas St, the room was still quiet."
Read review
"Front side rooms may be more appealing"
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"Back of hotel better"
Read review
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