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What do you say about a hotel where the room was small, the hotel completely without amenities (not even a vending machine), air-conditioner noisy, breakfast uninspiring, and where the parking was extra even though the extra charges were never mentioned? I suppose i could compliment...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 3 days ago
Thank you for your review. We appreciate you taking the time to share with us your experience. We regret that your experience did not reflect what Holiday Inn Express London has to offer. We have vending machines on 4th, 6th, 8th Floors of...More
Usually the only difference between these properties is the Staff and the Location.
Staff was great and location is great if you want a downtown hotel. Parking costs less here that other properties close by.
Very clean and comfortable.
Response from Fariyal H, Manager at Holiday Inn Express & Suites London DowntownResponded 21 May 2017
Thank you so much for your wonderful comments! We are happy you enjoyed your stay with us. We hope to welcome you back soon.
Have a great day!
There are a couple of other hotels within a block - Delta and Hilton DoubleTree...do yourself a favour and book there.
We called the day before arrival to request early check-in as we were driving from Toronto to London for a 1pm wedding and wanted...More
Thank Johnny Z
Response from Fariyal H, Manager at Holiday Inn Express & Suites London DowntownResponded 2 weeks ago
Thank you so much for your comments. I am truly sorry you had this experience. We will be speaking with the staff and hopefully this will not happen again. I know this will not help you, but I am hoping it will prevent...More
Hello - I personally stayed at this hotel for two nights in May 2017 as part of a large group booking.
I booked a two room suite with kitchenette. There was a pane of glass missing in the bedroom door, allowing light and noise to...More
1 Thank GTownHammer
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites London DowntownResponded 3 weeks ago
Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the room condition and the pullout couch as well as the billing issues you encountered during your stay. I would like...More
Located on the east side of downtown the Express Suites are ideally situated to experience the downtown. Underground parking is immediately available upon arrival. Check in was quick and the lobby was clean and well appointed. Elevator use is limited after 9 pm to those...More
Thank Ross H
Response from Fariyal H, Manager at Holiday Inn Express & Suites London DowntownResponded 20 April 2017
Thank you so much for your comments. I am truly happy you enjoyed your stay with us. I will make sure we share your comments with our team.
We hope to welcome you back soon to the hotel!
Enjoy your day.
US$89 - US$152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Romantic Hotel in London
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites London Downtown ,
Holiday Inn Express London ,
Holiday Inn London ,
London Holiday Inn ,
Holiday Inn Express & Suites London Downtown Ontario, Canada