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The Holiday Inn Express and Suites is centrally located, but that's where the positives for me ended.
This hotel is old. I mean listen, if you're visiting London for a few days (I'm not sure why you'd do that, but good luck if you do!...More
Response from ShaheenaN, DOO at Holiday Inn Express & Suites London DowntownResponded 3 weeks ago
Thank you for the review. We apologize that we were unable to meet your expectations. We take feedback from our guests very seriously as these instances is not up to our standards. We have shared your information with the relevant departments and have...More
We arrived having driven about 12 h. The staff were extremely helpful as our reservation was wrong (my fault), but got us in, and with an upgrade. The suite was great, and the breakfast served in the morning was among the best free breakfasts I...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 3 October 2017
Thank you for the fantastic review. We are very happy to hear that you enjoyed your stay with us and we were able to accommodate to your needs. We are thankful you chose to stay with Holiday Inn Express and we hope you...More
We went On an nexpected trip for my husbands surgery and the hotel and staff were amazing we will definitely return. From the front desk staff to the breakfast employees everyone was friendly and accommodating. We will definitely return.More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 5 November 2017
Thank you for the wonderful review. We are so happy to hear that we were able to make your stay with us comfortable and enjoyable. We hope all went well for your husbands surgery and we were able to support you during your...More
The score of 7.1 is deceiving. The hotel is fine, the location is fine relative to downtown. However, on this occasion the hotel was inundated with teen hockey players. Now, that in and of itself was no problem. But, the noise levels of the players...More
Thank Geoff V
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 31 October 2017
Dear Geoffrey, Thank you for your review. We apologize that you did not enjoy your stay with us. We strive to ensure all our guests experience a comfortable stay and we do have extra security to handle the noise complaints. We also have these noise...More
Trish at the front desk was great, helpful friendly welcome after a long travel day.
Only two available plugs in the room, both on the desk. None on bedside table.
Need more plugs to recharge my devices.
Window was filthy with caked on dirt.
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 6 October 2017
Thank you for the fantastic review. We are so happy to hear that you enjoyed your stay with us and I will definitely pass on your kind words to Trish. We thank you for your feedback regarding the outlet plugs and will look...More
US$86 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Romantic Hotel in London
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites London Downtown ,
Holiday Inn Express London ,
Holiday Inn London ,
London Holiday Inn ,
Holiday Inn Express & Suites London Downtown Ontario, Canada