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All reviewsturkey sausagemorrissey housejunior suitecovered parkingyogurtdundas streetgold memberunderground parkinghockey playerscomplimentary breakfastfront desk staffunderground lotbudweiser gardensbed was comfortablecheck in was quickwould stay againa lot of noise
This hotel is amazing! The all the staff members treats you with respect! Very knowledgeable about the city which was very helpful since I have never been to London before. Gave me good tips as to what restaurants to try around the hotel. The house...More
We arrived having driven about 12 h. The staff were extremely helpful as our reservation was wrong (my fault), but got us in, and with an upgrade. The suite was great, and the breakfast served in the morning was among the best free breakfasts I...More
Response from ShaheenaN, Director of Operations at Holiday Inn Express & Suites London DowntownResponded 3 October 2017
Thank you for the fantastic review. We are very happy to hear that you enjoyed your stay with us and we were able to accommodate to your needs. We are thankful you chose to stay with Holiday Inn Express and we hope you...More
I had a chance to stay at this property last weekend. I have been to so many places and have stayed at many different hotels. This IHG hotel is great in shape, great location and has very accommodation staff. I had a wonderful front desk...More
Response from Brittany F, General Manager at Holiday Inn Express & Suites London DowntownResponded 1 week ago
Thank you for your review of the Holiday Inn Express London Downtown. We are thrilled that you enjoyed every aspect of your stay. Its experiences like yours that we strive to create for each of our guests. We hope to have the pleasure...More
I go to this hotel each time I visit London. It has never failed me in terms of great staff, comfortable beds, clean rooms and amazing breakfast. The staff at the hotel treat me like family each time I come even though it is only...More
Response from Brittany F, General Manager at Holiday Inn Express & Suites London DowntownResponded 3 weeks ago
Thank you for taking the time to review the Holiday Inn Express London Downtown. We are ecstatic that that our hotel was able to fulfill your needs. Great customer service is something we strive for everyday and your kind feedback is the best...More
hotel room was very small and barley fit 2 beds. Although we stayed 2 nights our room was never serviced. I asked a cleaning lady for towels while she was attending to a room across the hall from us. She refused to give me towels...More
Response from Brittany F, General Manager at Holiday Inn Express & Suites London DowntownResponded 7 February 2018
Thank you for your candid feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We are glad the location fit...More
Response from Brittany F | Property representative |
Thank you for your inquiry. We do not have a pool onsite but we offer complimentary YMCA passes that is a 2 minute walk from the hotel. They offer two pools and a hot tub. Hope to see you in the near future.
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"Avoid hockey tournament weekends -- or ask for a higher floor room"