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My wife and I stayed for one night. Check-in was fast and efficient, room was clean and spacious. Breakfast was simple but good. The price was quite fair. There is nothing to complain about with this motel
This hotel is old and desperately needs renovations. Stains in the bedroom carpet and main hallways are noticeable. Elevator is old and was worried we were going to get stuck in it. It feels like a hotel out of the late 80's/early 90's that they...More
Terrible dirty old hotel.Very expensive consider the how dirty it is.Smell is terrible on cigarettes even they said it is smoke free hotel.AC so loud .Terrible.Thanks to God we will stay just 1 night.Never ever again.
My wife and i slept here on September 17, woke up on September 18 , only to find that when i went to pull the sheets back i found yellow stains on the covering sheet of the bed. Also when i took off the pillow...More
3 Thank Brenda-Lee P
Response from James G, General Manager at Quality Suites LondonResponded 20 September 2017
Please accept my sincerest apologies for the issues that you incurred during your recent stay with us.
I can assure you that this is not the norm and that sheets and bedding are changed daily.
I am not sure how this was missed...More
Hotel is features stained carpets everywhere, worn furniture and smelled awful.
I am certain my room became non smoking 2 minutes before I arrived because the stale smoke reminded me of smoking rooms from the 1990's.
I will skip this chain in the future -...More