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Ambassador Hotel & Conference Centre

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Ambassador Hotel & Conference Centre
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2,708 Reviews from our TripAdvisor Community

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There are newer reviews for Ambassador Hotel & Conference Centre
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Showing 2,635: English reviews
Niagara Falls,
Reviewed 5 days ago NEW

Was very disappointed. Took us a half an hour just to get a cart to unload our stuff. Then got to pool and it was freezing. The splash pad was so cold it was not usable. Not a single adult or child used it during the 2.5 days I was there. The hot tubs water looked very dirty. Online it...

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Helpful?
Thank shawnah485
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi Shawn, Thank you so much for taking the time out of your busy schedule to let us know how we are doing! I am so terribly sorry that you had such a rough experience. We do have many carts, but with it being as busy as it was, other guests had them in use. I assure you we do...

Kanata
Reviewed 5 days ago NEW

Don't take your luggage with you when you check in at front desk, your room maybe at another building. I have to put everything back to the car after check in and drive there. Not far, only 20 to 30 meters, but you don't want to walk at a snow day. The elevator takes forever, one is broken. The room...

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Thank GZ C
Iqaluit, Canada
Reviewed 5 days ago NEW

The attitude of every single person we encountered - cleaning, front desk, pool, bell hops - was so welcoming, patient and accommodating.... and human! Thank you to all of you. The rooms were clean and comfortable and everything was well maintained. We appreciated the choice of amenities - it suited us perfectly. The air in the water park was a...

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Helpful?
Thank edithsweetwater
Laval
Reviewed 6 days ago NEW

-i had room 124 wich is next to the outside door (so much noise) people was running in and out paying attention to the door (maybe you should do something to reduce the noise of the door) -people up to us was running and playing hockey until 1h30 am (i called the guest service 3 times because we couldn't sleep....

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Helpful?
Thank E6645SFaudreyl
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi Audrey, Thank you so much for taking the time out of your busy schedule to let us know how we are doing. I am so thankful that we have this method of hearing from our guests what we are doing well and what we need to work on, and by the sounds of it I think we have some...

Beamsville
Reviewed 6 days ago NEW

Hotel room was average but clean. Beds clean but not super comfortable - quite hard. Water park was fun, but only one hot tub was running which caused quite a line up! And seemed short-staffed for the large number of people and children in the area. Had the brunch - excellent value for the money, but the service was VERY...

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Helpful?
Thank 527amcm
Scarborough
Reviewed 6 days ago NEW

I usually stay a couple of nights on business. They are centrally located which is perfect for me. I'm very happy with the service, quality & comfort staying here & will continue to do so when I travel in the region.

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Thank 240michaeleh
Hamilton, Canada
Reviewed 6 days ago NEW

Room was clean. Bed was great. The waterslide is super fast and fun. Only downside was the steam room was out of order and a lamp in my room was broken. The dry sauna was working and I had other lights in the room.

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Thank 829jamale
Smiths Falls
Reviewed 6 days ago NEW

Recently stayed at the hotel, staff were friendly and helpful, hotel room was clean and exactly what was expected. Indoor pool/splash park was freezing cold to the point my son wouldn't even go in the water.

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Thank amyJ8474FI
Trenton
Reviewed 6 days ago NEW

Our stay was excellent. We came with the complete family and required 3 rooms. Staff had us all set up in an adjoining room and another one right beside it all on the same floor as we requested. The grandchildren really enjoyed the pool, hot tubs and water-slide. We will definitely visit this hotel again for a weekend getaway.

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Thank leslier870
Lindsay, Canada
Reviewed 6 days ago NEW

If you are planning to visit to enjoy the water park, DO NOT go. The water was freezing, especially in the splash pad area which my 2 year old would have loved. We went for one night to the hotel as a family getaway specifically to enjoy some water fun during the winter. It was really frustrating (and sad for...

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Helpful?
Thank Cvivian
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Hi Vivian, Please accept my most sincere apologies for the issues you had during your stay with us. I am so, so sorry you and your kids did not get to enjoy the waterpark the way it was meant to be enjoyed. Our maintenance team was working hard to regulate the temperature all weekend. Please let me personally handle your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. Transforming Vision into Reality The Ambassador Hotel & Conference Centre is proud to offer exceptional meeting facilities in the heart of Kingston. Our events and catering team offers expert knowledge in planning any type of event with paramount success. We strive to deliver a stress free way of transforming your vision into reality. Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. ... more   less 

Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7L 4X6, Canada
Region: Canada > Ontario > Kingston > Grenville Park
Price Range: €69 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel & Conference Centre 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario, Canada
Hotel Style:
#5 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Ambassador Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid-range pricing but we had a beautifully appointed "luxurious" room in the West Tower”
 of 5 bubbles U3684DLdavidc, 13 Feb 2017 | Read review
“I honestly don't know what to say other than look at a room first. Avoid the side facing highway two as it is quite noisy.”
 of 5 bubbles davidpM2623CD, 15 Jan 2017 | Read review
“West Tower is the one with the pool in it”
 of 5 bubbles hardingdave, 10 Jan 2017 | Read review
“Any floor is fine”
 of 5 bubbles sheilao442, 2 Jan 2017 | Read review
“Any room should be fine!”
 of 5 bubbles thegeneral1986, 25 Dec 2016 | Read review
5 of 5