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A note from Ambassador Hotel & Conference Centre
Updated 21/02/21
About
#16 of 39 hotels in Kingston
Location
Cleanliness
Service
Value
The Ambassador Hotel and Conference Centre is conveniently located off Hwy 401 at the base of Sydenham Road exit #613, and just minutes away from attractions, and the beautiful downtown Kingston waterfront. The Ambassador Hotel & Conference Centre is offers our exceptional meeting facilities, boasting the largest conference space between Toronto and Ottawa. Our events and catering team offers expert knowledge in planning any type of event with paramount success. If travelling for leisure our amenities will be sure to please. Enjoy our Waterpark with waterslide, pool and sauna. JM's Restaurant and Lounge offer onsite dining and relaxation. Welcome to the Ambassador Hotel and Conference Centre. Pleased to offer Aeroplan miles. Effective October 1st, a valid credit card will be required at check-in.
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Room & Suite (70)70
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Water park
Waterslide
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French
Location
Full view
5,136Reviews13Q+A100Room tips
Reviews
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Popular mentions
Pros: - Microwave and mini fridge in room - Large flat screen TV with Bell box - Friendly staff Cons: - Outdated - We booked a queen room and was placed in a double. - Mattress was terribly firm, woke up barely able to move. - Awkward room layout. We were frequently moving things around to get to other things. - Bathroom was tiny. - There were two rolls of toilet paper but only about 1/3 full each. 1. This is not enough for multiple people for a two night stay and 2. If they weren’t new rolls does this mean they were from the last people who stayed in the room? This is very unsanitary in general not to mention how unsanitary it is under covid conditions. - Shower soap holder had product build up on it. Don’t think it was cleaned. - The morning we left as I removed the last clean towel from the shelf they were sitting on, underneath were multiple hairs and dust. Did not appear to be hairs from someone’s head. This was definitely not cleaned. - The heat/AC floor unit still decided to come on when we had it completely turned off. - We were told the pool would be unavailable. It opened only a few days later. Would have been nice to re-advised. …
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Stayed 5 nights traveling on business to Kingston and was looking for a decent hotel near the place I had to work. I picked up the Ambassador Hotel and it was an ok decision. Unfortunately no food, no kitchen at this property because of the COVID situ, however near by many fast food and normal restaurants. They have microwave, K cup coffee machine and fridge in the room. You have to change your own towels and take out your garbage, no housekeeping at this time. The staff I met was friendly and helpful. Can recommend for your next stay in Kingston.
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Date of stay: November 2020Trip type: Travelled on business
1 Helpful vote
Helpful
The staff were all great and the highlight of the stay. We enjoyed the hot tubs and pool area, but it wasn't open during the day (weeknight stay, not sure if weekends are different). The room was fairly plain but clean and comfortable. The Air Conditioner/Heater unit was under the window and turned on and off throughout the night and was fairly noisy. Our TV didn't work (the message on the screen was "no signal") and we called down to the front desk, and almost immediately housekeeping showed up, but she was not a technician and didn't know what to do any more than we did (she was lovely, however!) . We were offered to change rooms, but we decided to just stay, and were offered a discount off our room (we didn't have to ask) so I was happy with this resolution. We would stay here again, but I would double check the pool hours before committing. We chose the Ambassador over other, less expensive, options due to the pool, and only being able to use it in the evening (when we had planned to go out for a nice meal) was disappointing.…
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Date of stay: November 2020
Location
Service
Sleep Quality
Helpful
Booked a room with a jacuzzi suite, the jacuzzi was in the bathroom which in most hotels the jacuzzi is in the room. The room was very drab looking, no bedspread even. Could not justify $200.00 for that room. It did not even have continental breakfast. We had booked it for 3 nights,but only stayed 1. The staff were friendly,thats the only good thing to say
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Helpful
Water park is awesome for the kids. We enjoyed a lot there. The hotel is closed to Timmies and Starbucks and to supermarkets and has a fridge and a microwave to be able to have light meals. It isn't very new or clean but great value for families and staff are very friendly.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Quincy Entwistle, Guest Services / Front Office at Ambassador Hotel & Conference Centre
Responded 28 Oct 2020
Thank you for taking the time to leave a review about your recent stay at the Ambassador Hotel & Conference Centre. You feedback is essential to our continued improvement. I am happy to hear that you enjoyed your stay. I am sorry the the hotels cleanliness wasn't exceptional, I will work with housekeeping to ensure that this is not an issue in the future. Please let me personally handle you next stay in Kingston. I would love to have you back! Feel free to email me at Quincy.Entwistle@ambassadorhotel.com to set this up. Best Regards, Quincy Entwistle | Guest Services Manager Quincy.Entwistle@AmbassadorHotel.com Phone: 613-548-3605 | 1-800-267-7880
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PRICE RANGE
US$57 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ambassador hotel kingston, ambassador conference hotel, hotel ambassador conference
LOCATION
CanadaOntarioKingstonGrenville Park
NUMBER OF ROOMS
251
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Claim Your Listing Frequently Asked Questions about Ambassador Hotel & Conference Centre
Which popular attractions are close to Ambassador Hotel & Conference Centre?
Nearby attractions include Improbable Escapes (4.8 km), Sherlock's Escapes (4.7 km), and Lemoine Point Conservation Area (6.0 km).
What are some of the property amenities at Ambassador Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ambassador Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ambassador Hotel & Conference Centre?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Ambassador Hotel & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Ambassador Hotel & Conference Centre?
Conveniently located restaurants include Grecos Grill & Wine Bar, Mio Gelato, and Tango Nuevo.
Are there opportunities to exercise at Ambassador Hotel & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Ambassador Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Ambassador Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ambassador Hotel & Conference Centre?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Ambassador Hotel & Conference Centre?
Many travellers enjoy visiting Bellevue House National Historic Site (4.2 km), Fort Henry National Historic Site (6.6 km), and Kingston City Hall (5.1 km).