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Visitors Inn

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213 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Hamilton, Canada
Reviewed 26 October 2016

My spouse and I stayed at the Visitors Inn in Hamilton for three nights, and though the room itself was clean and comfortable, and the building very quiet, our stay was punctuated by staff who treated us with rudeness or disinterest - from the front desk staff, to the restaurant staff. During the continental breakfast (which won't be continuing after...

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Helpful?
2Thank KanDDyer
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. Sorry that the service was not satisfactory, we will work hard to fix the problems that you have experienced.

London, Canada
Reviewed 26 October 2016

I was here for work. It was fine. No gym though. (Sigh.) And bare bones continental breakfast included until November 1. The room was a nice size and clean though it had a loud heating system that woke me up when it kept coming on during the night. Given that I got to my room at midnight and left at...

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Helpful?
Thank SamOntario
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for the review. Sorry that the heater was not quiet enough. We will make sure to fix that right away. Our heaters and a/c units are quite new, and should be very quiet and efficient. I'm sorry that you didn't find our exercise room. It has also recently been updated with all new high-end equipment.

Lansdowne, Canada
Reviewed 20 October 2016 via mobile

Chose this property for a quick overnight visit in Ancaster. Convenient location relative to Ancaster. Got an internet rate that couldn't be beat. No criticism at all...easy to find, ample free parking, well appointed and clean room, good amenities, good wifi, friendly staff and a continental breakfast (to be discontinued as of Nov 1). Criticisms in other reviews were not...

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Helpful?
Thank John G
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for taking the time to submit your review, and share your positive experience.

Ottawa, Canada
Reviewed 16 October 2016

We needed to be in Hamilton for several days, but couldn't afford the high end chain hotels downtown at over three hundred per night. We found the Visitors Inn at a far more reasonable rate, offering comparable amenities to the chain hotels but with free parking! Our room was on the ground level at the back, affording us a private...

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Helpful?
Thank VACanuck
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. We are happy that you had a comfortable stay, and hope that you will return in the future. It is very unusual that the pool had a chlorine smell, since we only use bromime, which should have much less of an odor. We will make sure to correct that problem. Thank you again for the...

California
Reviewed 15 October 2016

As I always said Don't judge a book by its cover, As soon as we walk in we were surprised how clean this hotel was. Room awesome clean with comfy beds. Best Hotel we've stay in Canada so far, Oh and WiFi amazing fast :)

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Helpful?
Thank mdhotrod
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your great review! We will pass on your compliments to our hardworking housekeeping staff. We are glad that you enjoyed your stay. Sincerely, Visitors Inn Management.

Ottawa, Canada
Reviewed 7 October 2016

it seemed like a great spot. I checked in, parked, unloaded and let my small cocker spaniel dog walk into the room. next thing the phone rang in the room - i guess hotel staff saw the dog and so they said "sorry - strict no pet policy". my bad - I should have asked - but i did check...

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Helpful?
Thank Lance381
EricRT, General Manager at Visitors Inn, responded to this review

When you travel with a dog, it is your responsibility to ask if the hotel will allow pets. Most hotels do not allow pets, and those who do allow pets have a pricey "cleaning fee" as a condition. We do not allow pets, there is a sign at the front desk which clearly states our policy. All of our online...

Montreal, Canada
Reviewed 27 September 2016

Don’t get confused seeing the hotel from the outside, you will be amazed how beautiful it is inside. The staffs were polite and helpful, friendly too! The room and the bathroom was and spacious making my stay very comfortable. Food at the restaurant was also good. The lower floors were somehow noisy, but it’s understandably near the highway. would stay...

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Helpful?
Thank coachdevonlai
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. We appreciate your kind words, and we hope to welcome you again in the future.

TO
Reviewed 20 September 2016

The room was nice and being able to park our car right in front of the room was convenient. The breakfast included was poor. Location far from the venue for concerts but was the best available. I would stay there again but pass on the food.

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Helpful?
Thank Anabella2U
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. We are happy that you liked the hotel facilities, and hope that you will return. Sorry that the food was not satisfactory. We have already implemented changes that will improve the dining experience. I hope that you may give it another chance. Sincerely, Visitors Inn Management.

Chelmsford, United Kingdom
Reviewed 15 September 2016

Warm welcomed and be able to get a slightly early check inn. The room very comfortable clean tidy and new. Pool very good with towels etc. Hotel light and airy. Evening meal at restaurant was good a reasonably priced. Breakfast a bit chaotic as staff rushed and not organised I had to help myself to juice after a long wait,...

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Helpful?
Thank mrks573
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. Your comments are very helpful to improve our service to our valued guests. We are now implementing changes that should make breakfast a more efficient and pleasant experience. Sincerely, Visitors Inn Management.

Toronto, Canada
Reviewed 12 September 2016

The hotel is nice. Rooms are clean and comfy. Pool and hot tub. Breakfast service was awful. My concern is the bullet hole in a window by the front entrance. I overheard staff talking about it, but when I asked I was just brushed off. They did not seem to be concerned about it at all. Are random shootings normal...

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Helpful?
2Thank Pop2go
EricRT, General Manager at Visitors Inn, responded to this review

The hole that you saw on the window in the pool area was a random act of vandalism. It was not a bullet hole, but actually from a kid's pellet gun. In over 25 years of business, this was the first and only time we had this happen. We are located in West Hamilton, in a very safe neighborhood. Acts...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
"Luxurious and affordable". Our array of exceptional accommodations includes 60 tastefully appointed guest rooms featuring all queen and king size beds, Kitchenette rooms, Special Jacuzzi Suites, and Two-Bedroom Family Suites. An extensive list of in-room amenities including: Flat Screen TV’s, cordless telephones, FREE WiFi, individually controlled heat/AC units, coffee makers, irons & ironing boards, fridges, cable & satellite TV, free local calls, personal safes, hairdryers, alarm clock radios, complimentary newspapers and more. Unwind, relax and enjoy our beautiful indoor pool, sauna, Jacuzzi, and exercise room. Other features include Paparella's Restaurant, Conference facilities, and plenty of free parking. Conveniently located minutes from McMaster University/Hospital, and Downtown Hamilton. ... more   less 

Additional Information about Visitors Inn

Address: 649 Main Street West, Hamilton, Ontario L8S1A2, Canada
Region: Canada > Ontario > Hamilton
Price Range: €81 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Visitors Inn 3.5*
Number of rooms: 60
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Also Known As:
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Visitors Inn staff and other travellers.
5 questions
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Questions? Get answers from Visitors Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to odd numbered room I think (Main Street Side)”
 of 5 bubbles Kirk0, 30 Jan 2017 | Read review
“Ground floor back rooms have outside doors as well as hallway access.”
 of 5 bubbles VACanuck, 16 Oct 2016 | Read review
“there are some drive up rooms which is nice - but they are next to the 403 highway”
 of 5 bubbles Lance381, 6 Oct 2016 | Read review
“Our room was quiet. It was at the back of the hotel”
 of 5 bubbles Anabella2U, 20 Sep 2016 | Read review
“Away from main road, boy racers at night.”
 of 5 bubbles mrks573, 15 Sep 2016 | Read review
5 of 5