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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Hamilton
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Showing 245: English reviews
Michigan
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 July 2016 via mobile

We booked this hotel at the last minute on our way to Toronto's airport. The hotel was clean and the bed was comfortable. The bathroom is very tight for space. There's a special room for IHG members to have breakfast or relax. It was very nice. The pool area was nice, they were repairing one of the pools. Parking garage... More 

Helpful?
Thank SportsmomMichigan
Management response:

Thank you for taking time to give us your feedback, it helps us make Crowne Plaza a better place. We are sorry to hear that location was not making you comfortable. More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2016

Right from our check-in to check-out I can honestly say that the level of customer service was excellent. The room was spacious, clean and very comfortable. The beds were very comfortable and I can honestly say I had a great nights sleep. For me that is really good because I don't usually sleep well when I am away from home.... More 

Helpful?
Thank Linny758
Management response:

Thank you for taking time to write this review! We are happy to know that our guests enjoy their stay with us. It was a pleasure having you at the Crowne Plaza Hotel and we hope you will visit us again. More 

London, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2016

We booked the Crowne Plaza on King Street in Hamilton for a concert. Being in the middle of the downtown area, it was walking distance to everything. Parking was right beside the place hassle free. When we checked in it was quick, friendly and clean. Our room was very nice, clean and were asked within the hour or two if... More 

Helpful?
Thank GinaHunter
Management response:

Thank you kindly for your wonderful review and for recommendation. I will gladly share your experience with our team. We are looking forward to your visit again, Regards! More 

Level Contributor
3 reviews
Reviewed 23 July 2016 via mobile

We decided to use Hamilton as our "base" for our trip to Toronto, and couldn't be happier we did! We were here for two nights, and from our very welcoming check-in to our departure, our stay was near-perfect. The room was clean and modern, the beds were comfy, and free breakfast was a nice perk. We didn't get a chance... More 

Helpful?
Thank Becca L
Management response:

Thank you for taking time and sharing your experience with us. Our employees strave to provide the best costumer service and your feedback will make them very happy. It was our pleasure to host you at the Crowne and we look forward to see you again. Regards! More 

Toronto, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 July 2016

Stayed at the Crown Plaza hotel in Hamilton for two nights (Sunday and Monday). We arrived early and Dawn at the front desk found a room for us (we dealt with Dawn and Christine at the front desk, several times, and they were very nice and helpful). The room was very clean. The location was great, right downtown (a few... More 

Helpful?
Thank Ernie C
Northern Virginia
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 July 2016

- hotel was fine, nothing great - rooms were very old and dark, lot of noise - price was decent - surrounding area gets a little creepy & unsafe (feeling) at night, lot of drunk people around - staff was very nice & friendly

Helpful?
Thank VC397
IHGService, Guest Relations Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear VC397, Thank you for writing a review about your stay. I am happy to hear the positive comments towards our friendly staff. It was regrettable to see the room condition, surrounding area and rates were not quite what you were expecting from our hotels. We take all reviews positive and negative very seriously, and your feedback will help us... More 

Detroit, Michigan
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2016

Only stayed for one night, but the price couldn't be beat, location was convenient to everything downtown, and the staff couldn't have been nicer! I would definitely recommend staying here to anyone who is in town for business or pleasure. The hotel was very safe too, parking structure attached to the hotel and very secure. Local restaurants, and bars, and... More 

Helpful?
Thank R G
Clarkston, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2016 via mobile

Comfortable room with a nice view from the 11th floor. The night time restaurant/ bar manager was very nice and assisted me with dinner to my room. A private area on the 7th floor with a view. Service was great!

Helpful?
Thank jlborns
Sydney, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 July 2016

Stayed here for 2 nights as part of a holiday We had a few issues with the TV which ended up having the unit replaced, as too was the hair dryer. We also found broken glass on the carport. Douglass was very pleasant and helpful and had these problems fixed promptly and also adjusted our bill. Without him it would... More 

Helpful?
Thank Andrew H
IHGService, Guest Relations Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Andrew H, Thank you for taking the time to write a review of your recent stay. Allow me to apologize for any inconvenience you may have experienced due to some of our room amenities. On the bright side, I am very pleased to know that our staff was able to make it up to you by attending to your... More 

North Bay, Canada
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 July 2016 via mobile

The good: Great location close to the waterfront and a few interesting venues downtown. Beautiful room (single King) that was very clean. Friendly staff. The bad: Our keys did not work even after having them reprogrammed several times. We were told to "just keep trying" and eventually they would work. Door only unlocked after the 10-15th time we tried the... More 

Helpful?
1 Thank Ryan P
IHGService, Guest Relations Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Ryan P, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments regarding our hotel location, wonderful room and friendly staff, I truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apologies for... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: €92 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
2 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite with fireplace and Jacuzzi. Awesome!”
 of 5 bubbles ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
 of 5 bubbles FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
 of 5 bubbles ccr294, 14 Sep 2016 | Read review
“7th floor room gives you access to the lounge club.”
 of 5 bubbles Cancub50, 11 Sep 2016 | Read review
“Rooms at the end of the hall appear to be quieter. There are elevators for travellers with heavy items/luggage.”
 of 5 bubbles JanaToronto, 23 Aug 2016 | Read review
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