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Hamilton Plaza Hotel and Conference Center

278 reviews
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Traveller (46)
Room & Suite (32)
Dining (8)
Overview
  • Excellent27%
  • Very good32%
  • Average23%
  • Poor11%
  • Terrible7%
Travellers talk about
“executive level”(3 reviews)
“great stay”(15 reviews)
“one way street”(4 reviews)
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
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Reviews (278)Write a Review
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76
83
62
30
21
Show reviews that mention
All reviewsexecutive levelgreat stayone way streethigher floorcheck in was quick and easyfront desk staffgreat poolself parkingnice propertyper dayhot tubwedding partystayed for one nightbagelscontinental breakfastdowntown areadefinitely stay here again
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111 - 115 of 272 reviews
Reviewed 26 January 2015

Haven't stayed at the Crowne Plaza for about 2 years. Went back because we wanted to have a quiet room which unfortunately our go to hotel doesn't really offer. We were not disappointed. The room was very quiet even if we were right in the...More

1  Thank JJBelanger
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 27 January 2015

Dear JJBelanger, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates;...More

Reviewed 2 January 2015

My husband and i stayed at the Crowne Plaza just before christmas as a base to visit family and friends. We choose Crowne plaza as we have stayed in this chain of hotels before and always had a good stay. We booked a suite as...More

Thank EmzCambridge
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 3 January 2015

Dear EmzCambridge, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service....More

Reviewed 14 December 2014

we checked in around 2230 hrs. The 2 male front desk clerks were pleasant. I didn't have my rewards card but the clerk told me he would make it his duty to get that for me by morning. Room was ok, bathroom is extremely small...More

1  Thank bergdorfblond
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 15 December 2014

Dear bergdorfblond, Thank you for acknowledging your pleasant registration experience. My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette in an...More

Reviewed 12 November 2014

Not quite sure where to start! Definitely feels like a student residence with only 2 out of 8 floors available to guests..not impressed! Booked a suite 3 months in advance and upon checkin I was told there were no suites available. Hotel is very dated...More

2  Thank David W
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 17 November 2014

Dear David W, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The...More

Reviewed 12 November 2014

I just spent 3 days at this hotel for some business training. Although many of my colleagues from out of town stayed over night, I did not as I was in commuting distance. The two rooms we were using for our training were on the...More

1  Thank BahiaDelray
Response from ConcordHospitality, General Manager at Hamilton Plaza Hotel and Conference CenterResponded 14 November 2014

Dear BahiaDelray, Guest satisfaction is our highest priority and I regret that we left you underwhelmed. I have taken note of your feedback which is welcomed as it encourages change for future events. Thank you for taking the time to share your review with us....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Heated pool
Indoor pool
Spa
Hot Tub
Tennis Court
Details
Price range
US$102 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (46)
Room & Suite (32)
Dining (8)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
destination_sun
28 January 2017|
AnswerShow all 3 answers
Response from mp0p0vic | Property representative |
No, we do not have a shuttle service at the hotel, Regards !
1
Vote
Kizy
30 November 2016|
AnswerShow all 2 answers
Response from R G | Reviewed this property |
Safety conditions can be an issue, depending on the state of the country. I wouldn't suggest walking anywhere these days, plus cabs are very inexpensive, not worth taking a chance to walk.
0
Votes
Ann Marie H
11 August 2015|
Answer
Response from ConcordHospitality | Property representative |
Hi Ann Marie H, The hotel does have parking available on-site. We do not own the lot, it is operated by Impark and costs 8 CAD per day. I hope this helps! Best, Andrew Holmes, GM
1
Vote
Room Tips
"Nice room to stay"
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"Choose higher floor to avoid noise from the street"
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"pick a hotel in a different area"
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"If you want a good room book the Sheraton"
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