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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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264 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Mississauga
Reviewed 10 July 2014

This hotel offered what we were looking for: an inexpensive hotel in the heart of downtown Hamilton. The room was clean and the people at the front desk were very professional and courteous. We had to visit multiple floors to find an ice machine but it was a fun process (not sure how many others would find that fun though!)....

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Helpful?
Thank MissyBa
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear MissyBa, I’m so glad you enjoyed our clean room and friendly staff! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit. Best, Andrew Holmes, GM

Mississauga, Canada
Reviewed 23 June 2014

A recent event took us to Hamilton, and because of the nature of the event we decided to spend the night in Hamilton as opposed to driving back to Toronto. The 5000 points/night redemption special they had going on again was a fantastic deal, so naturally we decided to come back here as opposed to trying the Sheraton this time....

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2Thank cober6711
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

While I'm sorry to hear of your experience in the parking garage; I'm delighted you enjoyed your stay. Reflections like yours give us areas to improve our guest experience. Thank you for taking the time to write, and we hope to host you again soon. Best, Andrew Holmes, GM

Toronto, Canada
Reviewed 17 June 2014

Dawn at the hotel reception was so sweet, regardless of the question she was helpful and knowledgeable and very friendly. The room was better than I expected and the bed was excellent. The bathroom was clean and had everything I needed. I am impressed with security - you need your card to get off at your floor. My only issue...

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Helpful?
1Thank Debbie H
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide exceptional guest experiences. I'm sorry the construction was frustrating, but I’m happy that Dawn was able to make it right. I will be sure to pass along...

Hong Kong, China
Reviewed 16 June 2014

I stayed at the hotel for 3 nights and I don't have anything to complain about the hotel itself. But when I came back home to find an unknown charge on my bill, I filled in the form on the "Contact us" page and tried to clarify with the hotel two weeks ago. I have never received any reply from...

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1Thank misstravelerk
Courtice, Canada
Reviewed 6 June 2014

I assume people look and make judgments on this location... however it is quite a nice hotel. Staff were a little dismissive perhaps because I was a late check in but other than that. comfy warm and pleasant!

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2Thank biggy69_3000
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

biggy69_3000, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Andrew Holmes, General Manager

Ontario
Reviewed 28 April 2014

Staying in Hamilton for a basketball tournament and looking for a place downtown and still within budget had us stay at the Crowne Plaza. We got the best price through an online hotel vendor. Arriving there we found that there was construction going on in the building, which, was a bit of an annoyance but calmed down around 7 pm,...

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Helpful?
Thank quest4sunshine
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

quest4sunshine, Thank you for your review and detailed assessment from your stay at Crowne Plaza Hamilton. It's great to hear all the aspects that made your stay enjoyable. I look forward to sharing your kind comments with our staff on the level of service and cleanliness you experienced during your stay. We hope you'll have an opportunity to return for...

Winnipeg, Canada
Reviewed 24 April 2014

Our second visit to the Crowne Plaza in Hamilton was even better than the first (maybe because we extended the length of our trip to 2 days this time!!) Rooms are tasteful...service GREAT... location FANTASTIC... and it was sunny every day!! Do yourself a favour and if you are staying in Hamilton…stay at the Crowne Plaza!!!

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Helpful?
Thank bluesalmon90
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

bluesalmon90, We appreciate your review and return visit to Crowne Plaza Hamilton. We're glad you enjoyed another stay and found our service and location perfectly suited for your travels. Please continue to make us your number one choice hotel in the area. We hope to see you again soon. Thank you again for writing. Kind regards, Andrew Holmes, General Manager

Reviewed 21 April 2014

I stayed for two nights with my two kids and they loved the pool (unfortunately the hot tub was out of order). The hotel was clean and the staff were exceptionally friendly - going out of their way to open doors, call for the elevator, assist with luggage, etc. The room was nicely furnished and the beds were very comfortable....

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Helpful?
Thank CanuckTravelSnobs
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Traveler, Thank you for sharing feedback. We're pleased to hear our staff provided exceptional service during your stay and we're glad your kids had a good time at the pool! We sincerely apologize for the maintenance issues you encountered. I'm pleased our staff responded quickly to your needs and I look forward to commending their efforts in service. We...

Montreal, Canada
Reviewed 15 April 2014

Great friendly staff. Made sure I had what I needed and more. Pool was perfect for my kids! So big we had enough room to swim at our own leisure while not interacting with the other guests. Room service was really good! Management went well above and beyond our expectations. Thank you Crowne Plaza Hamilton!!

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Thank Robert_Q977
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Robert_Q977, Thank you for sharing your positive reflections from your stay at Crowne Plaza Hamilton. I am happy to hear our team exceeded your expectations and your kids enjoyed the pool. Thank you again for your kind comments. We hope to have you as our guest again in the future. Kind regards, Andrew Holmes, General Manager

Belleville, Canada
Reviewed 11 April 2014

Had a great stay,the room was extremely comfortable,very clean and the staff were very nice and friendly, they try all the best to make everyone feel at home. I would definitely stay here again.......

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Helpful?
Thank Sandra H
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Sandra H, Thank you for writing a review from your visit to Crowne Plaza Hamilton. We're happy to hear that our comfortable rooms and friendly staff made you feel right at home. We look forward to your return visit and thank you again for writing. Kind regards, Andrew Holmes, General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: €96 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
3 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good room book the Sheraton”
Chuck333, 29 Mar 2017 | Read review
“Ice machines only located on two floors so if that's important to you your floor section may be important.”
GarryM606, 4 Mar 2017 | Read review
“We had the suite with fireplace and Jacuzzi. Awesome!”
ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
ccr294, 14 Sep 2016 | Read review
5 of 5