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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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259 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Hamilton
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Showing 254: English reviews
Reviewed 26 November 2016

Crowne Plaza is located right downtown in Hamilton on a one way street. The hotel has all of the amenities of a great hotel (restaurants on premise, big pool and fitness area, convenient covered parking in a public lot connected to the hotel at a reasonable rate, conference facilities, etc). Check-in was quick and easy. Although older, the public spaces...

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Helpful?
Thank BucketListXprt
Management response:

Thank you for your recent stay at the Crowne Plaza Hotel Hamilton. We are happy to hear that the amenities offered were to your liking. We apologize that the cleanliness of the property was not to your satisfaction. We take all comments seriously and will be looking into the issue and will be taking measures to rectify them. We thank...

Corunna, Canada
Reviewed 14 November 2016

We stayed here to go see a concert that was close by. It was clean and friendly. House keeping helped us out with a few things and couldn't be happier to help us. Wonderful beds and lots of towels and travel size samples to try. I would stay here again in a heart beat!

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Helpful?
Thank ckpaul
Management response:

Thank you for your kind feedback and we appreciate you choosing our hotel while visiting. We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our service pleasant and we look forward to hosting you again. Mira Popovic General Manager

Kitchener, Canada
Reviewed 13 November 2016 via mobile

Check in was quick. Nice room. Wonderful bed, so comfy. Went down to the bar for a drink before going to our niece's birthday gathering. Debbie the bartender was great! She was friendly and funny. Served good drinks. I had a Manhattan and it was delicious ☺.

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Helpful?
Thank angelfan R
Management response:

We appreciate your feed back. We will definitely recognize Debbie for a wonderful service that she providing. Thank you for your comments and we look forward to host you again. Sincerely,

Windsor, Canada
Reviewed 4 November 2016 via mobile

It is currently 2:37am and I am unable to fall asleep as we were put in a room directly beside the busy downtown street. I cannot believe the noise at this hour. Impossible to sleep. No peace and quiet whatsoever. Ugh!!!!

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Helpful?
Thank vanvan86
Management response:

We appreciate all your feedback and will take it under consideration as we continually monitor and improve our guest experience. Thank you for your attention to reviewing our hotel. Sincerely,

Philadelphia, Pennsylvania
Reviewed 15 October 2016

Seven of us stayed here (separate rooms, of course) over a business trip in July. It was the day before the Paul McCartney concert so things were quite busy everywhere in the city. The staff nevertheless took care of us. We were all given rooms on the 7th floor, which also had the Executive Club where breakfast was served, which...

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Helpful?
1Thank bhuparjatak
Management response:

Thank you your review. We look forward to your next visit.

Chatham, Canada
Reviewed 15 October 2016

Stayed for one night. King size bed - excellent/small bathroom - ok but ran out of hot water for the shower by 9:30 a.m./ hot breakfast was included in our stay - very good/ parking in next door parking garage only $8.00 a night, excellent/ front lobby staff was excellent and helpful/ location is in the International Village and although...

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Helpful?
Thank FromChathamOntario
Management response:

Thank you for staying with us, and thank you for your feedback.

COTU
Reviewed 26 September 2016

I do agree with others that they have the smallest bathroom ever but the rest of the room was lovely. We were on the third floor and because we have IHG rewards we were given access to the club room. It had a great view of the harbor and continental breakfast in the morning. This hotel is in good walking...

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Helpful?
Thank FredTracie
Management response:

Thank you very much for your feed back. We are looking forward to your next visit.

Edinboro
Reviewed 14 September 2016

The smallest bathroom of any place I've ever stayed. Per frequent stayer status we were upgraded to 'Executive Level' - don't know what the benefit of that would be? No refrigerator, no ice available on the floor. Check in was fairly smooth. Check out was delayed as the front desk was unmanned for at least 5 minutes while another guest...

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Helpful?
Thank ccr294
Management response:

We are sorry to learn that your stay was not up to your expectations. Thank you for your feedback, we will share it with our employees and make sure they work more efficient.

Meadville, Pennsylvania
Reviewed 12 September 2016

I gave them a challenging reservation split and a last minute change, and ended up having to deal with four separate front desk staff as a result at various points, but everyone one of them was focused first on making sure everything ended up correct in the end and doing so in a friendly and professional manner, particularly the supervisor...

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Helpful?
Thank Jason R
Management response:

Thank you for your feedback. Our employees are great and they take pride in costumer service. We are looking forward to your next visit!

Munich, Germany
Reviewed 11 September 2016 via mobile

The rooms are nice and clean. The whole hotel looks a bit old and could be modernized but nothing critical. I was however quite disapointed by the front desk and parking staff, quite rude and not really willing to help.

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Thank Toopa

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: €87 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
3 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite with fireplace and Jacuzzi. Awesome!”
 of 5 bubbles ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
 of 5 bubbles FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
 of 5 bubbles ccr294, 14 Sep 2016 | Read review
“7th floor room gives you access to the lounge club.”
 of 5 bubbles Cancub50, 11 Sep 2016 | Read review
“Rooms at the end of the hall appear to be quieter. There are elevators for travellers with heavy items/luggage.”
 of 5 bubbles JanaToronto, 23 Aug 2016 | Read review
5 of 5