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Not impressed with the cleanliness of the room. While it was comfortable, there was dried brown dirt in the coffee maker which the manager brushed off as sugar. It had obviously never been rinsed or cleaned. Also found someone's medication on the floor, and plastic...More
I am glad we booked Sheraton Hamilton, it’s nice and being a member, I got an upgrade to a suite. Parking was free and the front office gentlemen personnel on duty at night on 20 May were very helpful.
The rate was very good with...More
Upon arrival our room was damp, the carpet, the bedsheets, even the wallpaper had wrinkled in areas because the room was so damp. We didn’t complain about it as st first we thought they have just steamed the carpet. Nope. The room remained damp our...More
Hamilton airport is quite a distance away. Expect a $45 taxi ride.
The hotel is very clean and well-maintained. I used the hot tub and was totally alone. No one in the gym either. It has a beautiful sun deck as well.
The hotel is...More
We are on a cross country driving trip and have stopped each night to stay at a different hotel. This hotel was one of our stops.
It has a garage door that is closed but you have to drive up to it to open. We...More
Hi Jen F,
Thanks for reaching out. Yes, there is a 6' 2" height restriction in our parking garage, however we have an arrangement with an open air lot one block from the hotel which can accommodate our guests' larger... More
Hi Jen F,
Thanks for reaching out. Yes, there is a 6' 2" height restriction in our parking garage, however we have an arrangement with an open air lot one block from the hotel which can accommodate our guests' larger vehicles. When you arrive at the hotel, leave your vehicle parked out front in the loading/unloading area and our front desk team can give you all the details when you check in.