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Quality Hotel

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167 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Reviewed 4 weeks ago

Stayed this past weekend as I was running the Road2Hope Marathon. Reduced Rate for all runners. Fast Check In. Free Shuttle to Race. Treats post Race placed at the front. Late check out. Great pressure and hot water post race. Clean room and comfortable beds. Service was great! The only complaint were my very loud neighbors which had nothing to...

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Helpful?
Thank Christina M
John M, Manager at Quality Hotel, responded to this review

Dear Christina M it is always one of our staffs favorite events of the year getting to see all the amazing athletes coming in before and after the race with all the amazing stories leading up to what got you to this place. We thank you for staying with us during the Road to Hope Marathon and we hope to...

Blenheim ON
Reviewed 2 November 2016

We stayed at this Quality Hotel while on our way to Ottawa. It was very convenient for us as it was right off Hwy. 403. We enjoyed a hot breakfast in the morning. They were out of bacon, but everything else was great. We especially liked having a small fridge and microwave in our room. This kept our beverages cool...

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Helpful?
Thank NLK1
John M, Manager at Quality Hotel, responded to this review

Dear Mike M thank you for your great review and so happy to hear every aspect of your stay was to your liking. Next time your here we will have extra bacon set aside just for you. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

Reviewed 31 October 2016

Overall OK for the price. We were on the third floor and the rooms are in bad need of an update. The staff do their best to keep the rooms clean but the carpets are well beyond redemption and the bathrooms are severely dated. The first night was spent quietly but Saturday was a sleepless night with the drunks, loud...

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Helpful?
Thank Mike M
John M, Manager at Quality Hotel, responded to this review

Dear Mike M thank you for your review and we have passed on both your positive and negative concerns to our ownership. We do take pride in the product we offer and want to thank you for choosing our hotel. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

Central Ontario
Reviewed 31 October 2016

Stayed for one night for a hockey tournament. Check in was easy. Rooms were okay. Breakfast was decent and parking ample with great location for access onto highways. Not impressed with the place though. run down is a good description. See photo of hallway walls - see photo - to understand the type of lack of pride in upkeep of...

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Helpful?
Thank Forestree
John M, Manager at Quality Hotel, responded to this review

Dear Forestree thank you for your review and we do hope your Hockey Tournament went well, did you win? Thank you for noticing a number of good things the hotel is doing and we will communicate your concern about the hallways to our maintenance engineer. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

Reviewed 15 October 2016 via mobile

Very nice stay here no problems at all . Very clean place .i didn't get to chance try breakfast in the morning but I am sure that was great .the staff was very friendly . Thanks for a great stay . Check in and out were quick too

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Helpful?
Thank Jess2016
John M, Manager at Quality Hotel, responded to this review

Dear Jess2016 we are so happy to hear your stay was nice and and the staff were friendly, we will share your comments with all the staff. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

Ottawa, Canada
Reviewed 15 October 2016 via mobile

We stayed here two nights as part of a delegation from Ottawa, and for a visit to Mom's hometown. Excellent customer service, everyone was friendly and helpful, from the front desk to the breakfast staff to housekeeping. The rooms were clean and comfortable, great water pressure and lots of hot water. Yes the hotel itself is dated and the room...

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Helpful?
Thank Ott_Sue
John M, Manager at Quality Hotel, responded to this review

Dear Ott_Sue thank you so much for your thorough review and we appreciate all the nice things you had to stay. We do hope you visit us again soon. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

Thamesville
Reviewed 10 October 2016

We had a nice & restful stay. Room was clean, bedding fresh. Bathroom areas clean. No problems. Stayed on the 7th floor, hall way ceiling low perhaps but it is an older building. Things like that can only be altered with a full renovation. New General Manager in place, and we understand changes are coming. We certainly had a fine...

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1Thank Selton L
Reviewed 9 October 2016

Haven't wrote a review for a hotel before but this was quite the trip. We traveled from America and struggled with payment due to my own banking agency. The front desk was very helpful and very patient. After quite a bit of back and forth driving we were eventually able to get the room paid for. The amount was different...

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1Thank Kristen S
Toronto
Reviewed 9 October 2016

Wow, I thought I was picky and hard to please! We stay in nice hotels at least twenty or thirty times a year and although this one isn't fancy, we certainly did not have the bad experience some people seem to have had. Our room on the 7th floor was clean and in good repair and recently renovated I would...

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1Thank t42
St. Catharines, Canada
Reviewed 5 October 2016

We were extraordinarily pleased with this hotel. The highway traffic was crazy but we were greeted by the receptionist in a friendly manner and after a quick check-in, we were relaxing in our room. The rooms were more than ample in size and very clean...even the shower! I would recommend this hotel and would stay there again.

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Helpful?
1Thank mrslowden
John M, Manager at Quality Hotel, responded to this review

Dear mrslowden thank you so much for your review, we are very pleased that the staff and room made for a extraordinary experience. We do hope to see you again soon in the meantime safe travels. Many Thanks John Mattinson Assistant General Manager / Guest Service Manager Quality Hotel Hamilton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Hotel Hamilton is the perfect choice for business as well as leisure travellers due to its exceptional location, proximity to all the key area attractions and businesses, and modern onsite facilities. Travellers looking for family friendly Hamilton hotels would not find a better place to stay at with their kids during their visit to Ontario. Quality Hotel Hamilton is a non-smoking hotel. ... more   less 

Additional Information about Quality Hotel

Address: 49 Goderich Rd | QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8, Canada (Formerly Holiday Inn Express Hamilton)
Region: Canada > Ontario > Hamilton
Price Range: €75 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Hamilton Holiday Inn
Quality Hotel Hamilton, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel staff and other travellers.
2 questions
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Sydney, Australia
over a year ago
over a year ago

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Questions? Get answers from Quality Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the Front Desk persons while you are there”
 of 5 bubbles 905SheilaB, 10 Oct 2016 | Read review
“Just don't go, this place should not be in business.”
 of 5 bubbles arcaneemu55, 24 Aug 2016 | Read review
“Check the room it only takes a minute and its worth it.Trust me”
 of 5 bubbles jackieandjoer, 22 Aug 2016 | Read review
“Stay here for the Wifi if it means a lot to you, otherwise stay somewhere else.”
 of 5 bubbles PkTravelling, 10 Aug 2016 | Read review
“The best tip I can give you is to go elsewhere”
  • Stained carpet
  • Grimy bath with broken fittings
 of 5 bubbles Wollo, 9 Aug 2016 | Read review
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