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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

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BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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292 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Royal Brock Hotel & Conference Centre
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Showing 287: English reviews
Reviewed 6 June 2016

Good solid hotel. I was here for a conference - so long days and needed quiet at night to sleep. Fortunately, the hotel staff thought of this before I did and put me in the other end of the hotel from all the folks from the ball tourney that was going on that week, as well as the wedding that...

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Helpful?
Thank Michael R
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your review of the Best Western Royal Brock regarding your recent stay. I was happy to see that your stay was problem free and the facilities to your liking. We hope to see you again on your next visit to Guelph.

Bancroft, Ontario
Reviewed 5 June 2016

We arrived late at night, slept, showered, ate breakfast and left. I can't think of a single thing that was wrong with this hotel. Even the breakfast was excellent! What a variety of breakfast foods!!

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Thank eebest
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your positive review of our Hotel, we work extremely hard to insure each and every guest stay is perfect and it is reassuring to hear your comments. We hope you select our hotel for all your visits to the area.

Guelph, Canada
Reviewed 3 June 2016

Warm hotel employee, hotel is located just cross street from University of Guelph. Very close to the stone road shopping centre and downtown area. Continental breakfast is provided, stayed this hotel 3 times and breakfast menu never be changed. Good value for short stay.

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Helpful?
Thank joejyyang
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Dear Guest, thank you for the review and we appreciate your feedback and find your input of paramount importance on our development and continual improvement.

Ottawa, Canada
Reviewed 30 May 2016

My room was very generous: high ceilings, ample work area and two full queen beds. It was also quiet. The room was clean, as was the bathroom. I was greeted very cheerfully and was given prompt service when I needed it. I was disappointed that the pool was not yet open, but I guess May is still early. The breakfast...

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Helpful?
Thank KatikaOttawa
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We do hope you decide to give us another try on your next visit.

Reviewed 29 May 2016

The excellent service began when the front desk person phoned to say my driver's licence had been found. The housekeeping staff made sure we had plenty of tea and clean sheets and towels. We liked the greeting whenever we came in at the main entrance. The queen size bed seemed to be a double, and had a dip along the...

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Helpful?
Thank rnathan
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you very much for your review we apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you again in the near future.

Belleville, Canada
Reviewed 29 May 2016

Although construction near this hotel made our journey a little more complicated, the detour we had to take was worth it. The front desk staff were helpful and accommodating and the room was excellent. We had to leave very early so cannot comment on breakfast. We would recommend this hotel. The rates are very reasonable, especially considering its excellent location.

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Thank Jill K
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for the kind comments, it is encouraging to hear positive and kind words from our guests. We strive to provide a superior customer experience and we are elated to read your review. We look forward to your next visit.

Los Angeles, United States
Reviewed 27 May 2016

Enjoyed our stay at Best Western. Clean, comfortable and very quiet. Rooms are big. Good breakfast. Will be coming to visit Guelph in a few years and will again stay at the Best Western Plus. The area is beautiful and the trees and greenery are lovely.

Review collected in partnership with Best Western
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Thank Hellen L
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your positive review of our Hotel, we work extremely hard to insure each and every guest stay is perfect and it is reassuring to hear your comments. We hope you select our hotel for all your visits to the area.

NEPEAN
Reviewed 23 May 2016

Stayed in connecting rooms in the hotel. WI-FI worked flawlessly. The breakfast was exactly what you would expect, a mix of hot and continental. Would have liked some yogurt... but that was the only negative to say. Lots of free parking at the hotel. Would definitely stay again.

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Helpful?
Thank Joendonna
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your recent visit to the Best Western Royal Brock Hotel and for taking the time to publish this positive review. We are delighted you enjoyed your stay and strive daily to insure the very utmost in customer service and product. Please visit us again next time you are in Guelph.

Toronto, Canada
Reviewed 21 May 2016

I stayed here twice in one month as my daughter had her volleyball tournaments in Waterloo and our team was able to secure a special group rate. It was myself, my mother, and my two daughters occupying a ground floor room (near the lobby). When I first arrived, I wasn't sure where to park...I accidentally went into the entrance meant...

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Helpful?
Thank Jasmin L
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you for your detailed review. We appreciate your comments and hope to serve you again sometime in the near future.

Guelph, Canada
Reviewed 18 May 2016

My out of town go to hotel is Best Western and this one met the standards and amenities that I have come to count on. The hotel and room were clean, comfortable and service was friendly and efficient. Check in and out was quick and easy.

Review collected in partnership with Best Western
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Thank Donna B
Ketan N, General Manager at BEST WESTERN PLUS Royal Brock Hotel & Conference Centre, responded to this review

Thank you so much for your kind words, we at the Best Western Royal Brock are delighted you enjoyed your stay and we look forward to serving you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Royal Brock Hotel in Guelph is conveniently located directly adjacent to the University of Guelph, government offices and close to commercial, retail and residential areas, all in a beautiful park-like setting in Guelph, Ontario. The Best Western Royal Brock Hotel in Guelph is ideal for the business traveler with all the value added amenities you've come to expect including complimentary high speed wireless internet access, free local, calling card access and toll-free calls and a complimentary hot breakfast.For the leisure guest, traveling through Southwestern Ontario, the Best Western Royal Brock Hotel in Guelph boasts a seasonal outdoor swimming pool and sundeck from May to September and plenty of free parking for your accommodation needs. With ample meeting/conference space and superior catering facilities, the hotel is ideal for any social or business function. When travelling through southwestern Ontario, consider the Best Western Royal Brock Hotel in Guelph for your next reservation! ... more   less 

Additional Information about BEST WESTERN PLUS Royal Brock Hotel & Conference Centre

Address: 716 Gordon Street, Guelph, Ontario N1G 1Y6, Canada
Region: Canada > Ontario > Guelph
Price Range: €78 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Royal Brock Hotel & Conference Centre 3.5*
Number of rooms: 104
Also Known As:
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Ramada Guelph
Guelph Ramada
BEST WESTERN PLUS Royal Brock Hotel & Conference Centre Guelph, Ontario
Hotel Style:
#5 Business Hotel in Guelph
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Royal Brock Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't plan on using the pool.”
 of 5 bubbles 402pearlb, 26 Jun 2016 | Read review
“The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I didn't see the others.”
 of 5 bubbles margaretm364, 14 Jun 2016 | Read review
“Ask for a room furthest from both streets since it's located on a busy street corner. I expect the street-facing rooms would be less quiet.”
 of 5 bubbles michaelrM8719AQ, 6 Jun 2016 | Read review
“The front of the hotel could have road noise. The back is quiet.”
 of 5 bubbles eebest, 5 Jun 2016 | Read review
“If you like a hotel where you can park your car right outside a patio door for easy loading, ask for a ground floor room.”
 of 5 bubbles JillK83, 29 May 2016 | Read review
5 of 5