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Royal Brock Hotel

315 reviews
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Traveller (12)
Room & Suite (14)
Dining (3)
Overview
  • Excellent39%
  • Very good30%
  • Average21%
  • Poor5%
  • Terrible5%
Travellers talk about
“stone road”(13 reviews)
“small fridge”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (315)Write a Review
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All reviewsstone roadsmall fridgehotel is locateddecent breakfastguelph universitybagelsone night staya great place to stayhot breakfastconferenceratestournamentwashroom
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11 - 15 of 309 reviews
Reviewed 2 September 2017 via mobile

Great staff but the hotel was old and outdated. Needs alot of repairs. No ecercise room on the property. The price was reasonable and the location where the hotel is located was great. You could easily walk to most of the local restaurants and shops...More

Thank Dre_Ram_jhn316
Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

Hello Andre A, Thanks for the review of TA! Our property is not the newest in the city, but I think we make up for it with having the largest rooms per square foot in the city of Guelph, where you will always have a...More

Reviewed 22 August 2017

This hotel is located right across from University of Guelph and used to be a great place to stay. We were there for our baseball team tournament. So disappointed with this hotel. Apparently is has been sold and will be converted to student residences next...More

Thank sportsmomLondon
Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

Hi sportsmomLondon, I am sorry to hear about the issues you has during your stay at the Royal Brock Hotel. We have closed our fitness center to offer a hospitality suite for sports teams like yourself. We had a large demand for a place parents...More

Reviewed 30 July 2017

Booked here for an overnight, last-minute stay. Have stayed at the Delta across the street and have to say, our stay here was much better. Clean (did I say, clean :), smells nice (the Delta did not), people were very friendly, and the breakfast that...More

Thank CynthiaCtor
Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

Help CynthiaCtor, We appreciate you taking the time to review the Royal Brock Hotel. We are happy to hear you enjoyed your stay with us. Here at the Royal Brock, we pride ourself in a clean and welcoming environment. Each staff member takes strides to...More

Reviewed 26 July 2017 via mobile

The room was poorly cleaned. One of the two beds had stained sheets. There was hair from previous guests in the bathroom. The ceiling of the shower was dirty. Food safety concerns with the breakfast: I arrived just after 6:30am when breakfast was being brought...More

1  Thank Tyler C
Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

Hello Tyler C, I am very sorry that your stay was not up to standards. At the Royal Brock Hotel, we pride ourself in making sure each guest has a wonderful stay. All our housekeeping staff are trained to the highest standard to make sure...More

Reviewed 26 July 2017

Where to begin? The sheets were too small for the beds and didn't even fit. Not even a pen in the room. Not even a channel guide for the TV. Breakfast was disgusting. It was cheap $80 but in my opinion not even worth that...More

Thank sklekneralt
Response from GMRoyalBrock, General Manager at Royal Brock HotelResponded 21 September 2017

Hello Sklekneralt, Thank you for your review of the Royal Brock Hotel. Your business is very important to us and we value your feedback. I am sorry to hear your stay was not up to your standard. All our guest rooms have a TV room...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$66 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$66 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Guelph
#5 Business Hotel in Guelph
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (12)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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NataliePag
15 August 2016|
AnswerShow all 2 answers
Response from BluePointer | Reviewed this property |
Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the... More
0
Votes
Room Tips
"Third floor rooms are large with cathedral ceilings."
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"Find somewhere else"
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"Don't plan on using the pool."
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"The hotel has three sections, so I am sure some of the rooms would be more of a standard hotel room but I..."
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