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This hotel is located right across from University of Guelph and used to be a great place to stay. We were there for our baseball team tournament. So disappointed with this hotel. Apparently is has been sold and will be converted to student residences next...More
Booked here for an overnight, last-minute stay. Have stayed at the Delta across the street and have to say, our stay here was much better. Clean (did I say, clean :), smells nice (the Delta did not), people were very friendly, and the breakfast that...More
The room was poorly cleaned. One of the two beds had stained sheets. There was hair from previous guests in the bathroom. The ceiling of the shower was dirty.
Food safety concerns with the breakfast: I arrived just after 6:30am when breakfast was being brought...More
Where to begin? The sheets were too small for the beds and didn't even fit. Not even a pen in the room. Not even a channel guide for the TV. Breakfast was disgusting. It was cheap $80 but in my opinion not even worth that...More
The staff member working overnight was sleeping when we arrived (very secure). Shirt wrinkled and untucked, unshaved and he smelled like garbage. He had a video playing on his laptop full volume too! I would fire that disgusting slob if I owned this hotel. The...More
US$77 - US$108 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Guelph
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Best Western Plus Royal Brock Hotel And Conference Centre ,
Response from BluePointer | Reviewed this property |
Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the... More
Good question. For the two times I have stayed, I don't recall being given a map... just verbal directions to the room. The registration desk is central to the two wings of the hotel. Our first room that was north of the desk on the lower (half) level is very noisy because the hallway is like an echo chamber. Second room was south of the desk and up a few stairs facing Gordon Street - much quieter. This hotel caters to the University with a lot of conference rooms, so it is not your standard layout for a hotel (twists, turns, part stairs, different height ceilings - all planned that way in modern styling). Surely the hotel management should be able to help you out.