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Hilton Garden Inn Kitchener

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Hilton Garden Inn Kitchener
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431 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Kitchener
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Showing 422: English reviews
Peterborough, Canada
1 review
Reviewed 22 July 2016

Front desk staff not overly friendly or helpful when we had a sleeping arrangement issue. We had to pay for an extra room because we were unable to get a cot as they never asked how many were checking in. We should have been allowed to upgrade to a suit were we could have had a cot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 387teenak
Madison, Wisconsin
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 July 2016

We stayed at the Hilton Garden because we wanted to be close to Hwy 402 but not too close. We were trying to get an early start on beating the 402 traffic through Toronto. We left at 5:30 am, as the staff advised that the real rush was from 7:00 to 9:00 am. So much for avoiding the rush, as... More 

Helpful?
Thank 70plusandtraveling
London, Canada
1 review
Reviewed 21 July 2016

Great hotel, alone or with the family. Staff are great and you feel like home. The staff are great and they welcome you like your part of the family, Great Breakfast, staff are helpful. Located in the heart of Southwesten Ontario and near the GTA.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jorge R
Whitby, Canada
1 review
Reviewed 20 July 2016

The hotel is at a great location, by the highway, stores, and restaurants. The hotel has many amenities, pool, internet, breakfast. The room was very clean which is very important. A great place to stay with a family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yesenia L
Long Beach, Mississippi
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 July 2016

We stay 2 nights in the suite. It was very nice and comfortable. The rooms were clean and the Staff was very nice and friendly. The breakfast was not included, which would have made the stay perfect!! We would stay here again.

Helpful?
Thank tcuevas
Whitby, Canada
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2016 via mobile

My fiancée and I stayed here one night during the Canada Day long weekend. We were in town for a wedding and this location was close to both the church and reception. The staff was very friendly and helpful and the room was clean and tidy. The beds were comfortable and the bathroom was spotless. The breakfast foods were abundant... More 

Helpful?
Thank CAThorne
Wawa, Canada
Level Contributor
4 reviews
Reviewed 18 July 2016 via mobile

A friend and I stayed one night at this location for a two day course we were taking and we were very comfortable. The rooms are super clean. It's not a modern hotel room but it looked as though they were updating some rooms on our floor. If they offered a free breakfast I would have given it 5 stars.... More 

Helpful?
Thank WawaStewarts
Muskoka, Canada
1 review
Reviewed 15 July 2016

Our overall experience was great. The hotel was very clean...the rooms, the lobby, the breakfast area. I am the person who pulls off pillowcases to check the pillows so I am very picky about the cleanliness. The beds were very firm. Some people like that but we found them to be pretty uncomfortable. You can adjust the firmness with a... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Latisha F
Huntington Beach, California
2 reviews
Reviewed 10 July 2016

Unless they revamp this hotel, I would never stay here. It smelled from the moment I walked in. The rooms were old and dingy. I literally almost started crying with the thought that I might have to stay there. The staff called the previous hotel (sister hotel) I was at and they had a cancellation so I immediately went back.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank TrishafromHB
HGICambridgeGM, General Manager at Hilton Garden Inn Kitchener, responded to this review

Dear TrishafromHB, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in... More 

Amherstburg, Canada
1 review
Reviewed 9 July 2016

Great locaction, clean and very professional. I would recommend this to travellers both for business and personal. It has a fantastic patio off the restaurant. It is a busy location, but is very comfortable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sean W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kitchener

Address: 746 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Region: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: €66 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kitchener 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity, Expedia and Odigeo so you can book your Hilton Garden Inn Kitchener reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Cambridge
Cambridge Hilton
Hilton Garden Inn Kitchener Region Of Waterloo/Cambridge
Hotel Style:
#1 Best Value Hotel in Cambridge
#2 Business Hotel in Cambridge
#3 Family Hotel in Cambridge
#4 Romantic Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kitchener staff and other travellers.
3 questions
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Englehart, Canada
9 months ago
Zanesville, Ohio

See all questions (3)

Questions? Get answers from Hilton Garden Inn Kitchener staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms on the 2nd floor were being renovated at the time, we choose to be farther away from the "construction related smell".”
 of 5 bubbles AllinclusiveQueen, 2 Oct 2016 | Read review
“Try and stay away from the elevators”
 of 5 bubbles bart2002, 12 Sep 2016 | Read review
“There are a couple of accessible rooms, but because of flooding from an upper floor they were not available during my visit.”
 of 5 bubbles 737ruthh, 27 May 2016 | Read review
“Ask for better views than the roof venting etc”
 of 5 bubbles 777Sue7, 1 May 2016 | Read review
“get a suite”
  • seperate bathroom
  • Efficiency area
  • Walk in Shower
  • Sink Counter
  • Jacuzzi Tub
  • Flat Screen Tv in Seperate Bedroom
  • King Bed
  • sitting area in King jr suite
 of 5 bubbles dwbcaa, 14 Feb 2016 | Read review
5 of 5
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