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Travelodge Cambridge - Waterloo

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Travelodge Cambridge - Waterloo
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342 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Cambridge, Canada
Reviewed 1 September 2016

The check in and check out experience was terrible. The staff was missing and had to be tracked down. Also it would be nice if the staff acknowledged the customers in the morning instead of standing around chatting

Review collected in partnership with Travelodge
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Helpful?
Thank Amanda M J
Stephenville, Canada
Reviewed 31 August 2016

We had a great stay at travelodge Friendly staff and clean and comfortable rooms Great choices for the continental breakfast and great prices as well. I would recommend travelodge and would stay there again. Thanks travelodge!! SB

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Thank suebA7764ZE
Windsor, Ontario
Reviewed 29 August 2016

My family and I stayed at the Travelodge in Cambridge, it was terrible from the start. When we arrived at the hotel I asked about the “buffet breakfast” that they had advertised on the website, right away I was told it was just a continental breakfast and perhaps there might be some hot food. I kindly mentioned to the clerk...

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Thank Dawn M
Stoney Creek, Canada
Reviewed 28 August 2016

It was good the people that work there are really amazing helped me out when I really needed it

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Helpful?
Thank colinhY1126XA
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

Dear colinhY1126XA, Thank you for the positive feedback about our staff! We will share this with them and they will surely appreciate the comments. If there is anything else we can do to make your stay even better please let us know. We look forward to serving you in the future.

Toronto
Reviewed 28 August 2016 via mobile

My significant other, our 7 month old son and myself stayed here. We got a decent deal online and figured we'd score a great deal. The location is just perfect as its right off the highway down the road from other more upscale hotels. Our check in left a bad taste in my mouth. Another guest and I were left...

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Helpful?
Thank Amanda_MJ8
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

Dear Amanda_MJ8, Thank you for taking the time to put together this review. I would like to apologize for the customer service you received from us, we do our best to acknowledge each and every guest that enters the lobby and provide a warm and welcoming atmosphere at all times. We clearly did not meet the mark for your stay...

Cambridge, On
Reviewed 27 August 2016

Twice in the past year of 2016 I was given a room where the sheets were infested with bed bugs. I canceled my stay and was given a full refund on both occasions. To be fair, I stayed at this hotel many times before, and I only had these problems TWICE, but I think it's totally unacceptable in the 21st...

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Helpful?
Thank Sergei D
Colborne, Canada
Reviewed 22 August 2016

Review collected in partnership with Travelodge
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Thank fuzzyhoney
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

London, Canada
Reviewed 13 August 2016

Very nice staff. Bad room. Said non smoking but yellow everything and deep i n the walls smell. And i'm a smoker. Definitely needs renovation on the floor i was on. Extremly outdated. But very nice staff and spotless entrance.

Review collected in partnership with Travelodge
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Helpful?
Thank U2990MGjanetg
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

Dear U299OMGjanetg, Thank you for taking the time to review our property. I apologize for the inconvenience experienced with your room. Please contact me directly in regards to your complaint, I will be happy to address the issue personally. I will share your positive comments about our friendly service with the team! We look forward to serving you again in...

Dundas, Canada
Reviewed 11 August 2016

Very friendly and speedy reception/check-in. Good advice about nearby restaurants. Nice, recently re-decorated room. I'd stay there again.

Review collected in partnership with Travelodge
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Helpful?
Thank jamesbE9836PS
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

Dear jamesbE9836PS, I'm very glad to hear your had a nice stay and enjoyed the newly renovated room! We work very hard to maintain the highest hospitality standards and appreciate feedback from our valued guests. If you ever have any questions or need help with future reservations feel free to contact us anytime.

Cornwall, Canada
Reviewed 5 August 2016

Room was clean and the bed was comfortable. Conveniently located right off the highway with lots of restaurants and shopping within walking distance.

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Thank 223diannem
rjessani, General Manager at Travelodge Cambridge - Waterloo, responded to this review

Dear 223diannem, Thank you for taking the time to review our hotel! I am very happy you noticed our high level of comfort quality and cleanliness standards. In the heart of the business district we are able to offer our guests easy access to the many shopping centres and eateries our community hosts. I am glad this helped you get...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Cambridge's best value & service guaranteed! On business or leisure we want you to stay with us. Your stay includes complimentary buffet breakfast, Free Wireless Internet, tea/coffee and an abundance of in-room amenities. We also have our very own on-premise restaurant, Archie’s Bar & Grill. All of our rooms have an in-room fridge, microwave, coffee maker, hairdryer, iron and ironing board. At the Travelodge Cambridge your stay is always our pleasure! ... more   less 

Additional Information about Travelodge Cambridge - Waterloo

Address: 605 Hespeler Rd, Cambridge, Ontario N1R 6J3, Canada
Region: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: €54 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Cambridge - Waterloo 2*
Number of rooms: 59
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Also Known As:
Travelodge Cambridge - Waterloo Hotel Cambridge
Travel Lodge Cambridge
Cambridge Travelodge
Cambridge Travel Lodge
Travelodge Cambridge - Waterloo Region Of Waterloo
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Cambridge - Waterloo staff and other travellers.
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Questions? Get answers from Travelodge Cambridge - Waterloo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a patio door on the ground floor. Makes life so easy.”
 of 5 bubbles parcor2016, 2 Sep 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles F5442CPdawnm, 28 Aug 2016 | Read review
“Check sheets for bed bugs before going to sleep.”
 of 5 bubbles 398sergeid, 26 Aug 2016 | Read review
“if you must be here get a ground floor room as they have outside doors you can open when the A/C dies on you”
 of 5 bubbles baumannfamily, 27 Jul 2016 | Read review
“Backside rooms are quieter”
 of 5 bubbles gwblum, 25 Jul 2016 | Read review
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