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Holiday Inn Burlington Hotel & Conference Centre

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Holiday Inn Burlington Hotel & Conference Centre
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276 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Burlington Hotel & Conference Centre
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Showing 268: English reviews
Gatineau, Canada
2 reviews
Reviewed 2 January 2015

The personal of the hotel at the hotel desk were friendly and helpful. Request for service was quick. However, the hostessof the hotel restaurant was abrupt, unfriendly, even rude, and unwilling to help--a negative experience. The waitress, on the other hand, was friendly and helpful, a delight.

Helpful?
Thank Bobert2014
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Bobert2014 Thank you for your review regarding your stay at the Holiday Inn Burlington, Ontario. I am glad you enjoyed your stay and would like to apologize for the service you received at the restaurant. I have brought your comments to the Restaurant Manager's attention for her to follow up with her staff. Your feedback is very important to... More 

Appleton, Wi
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 December 2014 via mobile

Hotel was filled with kids which is fine, but not usually for buffet as parents let kids cough on food. Has pool for kids. We do not have kids. Glad they have bar. Husband used workout room. I am glad they have refrigerator that is good.

Helpful?
Thank mslucky123
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear mslucky123 THank you for your feedback regarding your stay at the Holiday Inn Burlington Hotel & Conference Centre. I am sorry to read that you did not enjoy the kids going to the buffet in the restaurant however as we are a family friendly hotel, our restaurant is available for all guests and we do protect the buffet with... More 

Toronto, Ontario, Canada
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 December 2014 via mobile

I recently stayed at this hotel for 3 nights before Christmas. Room were very clean and well appointed. Internet worked great and the staff were very helpful. Breakfast was good with much to choose from. Lots of parking and free. There are many shopping opportunities in the area. I will stay here again.

Helpful?
Thank WalGal
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your feedback from your recent stay with us. I am glad that you had an enjoyable stay and that we were able to make your holidays a good one with our shopping and restaurants so close by. More 

Warwick Parish, Bermuda
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 December 2014 via mobile

Everytime I go to Burlington Ontario I like to stay at this hotel. I enjoy the atmosphere as well as the distances away from shopping. My stay there was for at least 5 days, just a short trip. I arrive there on Tuesday night and the staff was very friendly and helpful. The rules and regulations of the hotel as... More 

Helpful?
Thank Allen T
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to write a review regarding your stay with us. I am pleased to hear that you enjoyed your stay with us as well as our food in our restaurant. I am sorry that on your departure kids were running around in the foyer and that the parents could not control them. On certain weekends... More 

London, Canada
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 December 2014

This could not have been a better hotel for an out of town kids hockey tourney. It had the necessary pool & hot tub as well as a big atrium that the rooms face out on. The kids had giant games of mini-sticks with other teams in the atrium which also had air hockey & video games. Good spot for... More 

Helpful?
Thank Rich P
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for writng such a wonderful review regarding your recent stay at the Holiday Inn Burlington. Our guests satisfaction is our number priority and I am glad that you were completed satisfied with your stay. We are definitely a great hotel for families and teams as parents can relax while the kids get there energy out playing in the... More 

Toronto, Canada
2 reviews
Reviewed 13 November 2014

The food was hot, fresh and delicious. It was served in a respective and friendly manner. Compliments to the head chief. He deserved for his recognition. The hotel environment was nice and the staff were friendly and helpful.

Helpful?
Thank Prem_PDNJ
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your wonderful review regarding your stay and diner in our restaurant. Your comments will be shared with all staff and I will make sure the Chef sees your comments regarding his cooking. More 

North Canton, Ohio
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 November 2014

Easy off and easy on the expressway. Good Resturant and service. Nice to stay out of the city before your next day's appointment. There are a few very good Resturants around the corner for a nicer dinner or for watching the game

Helpful?
Thank M-Miles10
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your nice review. Your feedback is important to us and we appreciate the time took you took to write a nice review. We hope that you will stay with us again soon. More 

London, Canada
Level Contributor
112 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 November 2014

This hotel was not very nice! The rooms are very tired, the lobby is bare bones and it has an overall gross/old feel to it. The staff were quite friendly which was the only saving grace of this extremely tired hotel. The rooms are not nicely appointed. There was a dead fly on the nightstand and the tub had one... More 

Helpful?
Thank mklaz
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to write a review. I am sorry that you did not like the room you had and felt that the hotel was dated. In the last 2 years we have completely renovated our rooms with new carpet, vinyl, pictures, lighting and new door locks along with our hallways as well. Our lobby has also... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 6 November 2014 via mobile

There are no thermostats in the rooms. Huge issue in November. It just heats up and gets hotter then you have to turn it off and hope that heat lasts till the morning. Seems like they just didn't want to put money into the place. They have a good idea for security that uses your key to teach the 5&6... More 

Helpful?
Thank Michael S
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for your review and I am sorry that you were not completely satisfied with your stay. Our guests stay is our top priority and we wished that we had know your concerns prior to your departure so that we may have been able to assist you with your concerns prior to you leaving. Our elevator was temporarily not... More 

Calgary, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 November 2014

The hotel is well kept and looks like it would be a great place for a family. Nice sized pool, good fitness facilities and even some arcade games. One of the stand outs of this property was the restaurant, for a hotel restaurant i was very surprised with the quality of food. The only concern i had with the hotel... More 

Helpful?
Thank ratz-13
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Thank you for taking the time to write a wonderful review. We are happy that you enjoyed our hotel and the free water in the fridge that is in our King guest rooms. We hope that you will stay with us again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Burlington Hotel & Conference Centre provides guests with quality service and accommodations, designed to meet the needs of today's Business & Leisure Traveler, with both comfort and convenience in mind. Our hotel is the largest Hotel & Conference Centre "Under One Roof" in the Burlington area. We are only minutes away from Burlington's Business District, Downtown's One of a Kind Shops, the tranquil shores of Lake Ontario, and landmark attractions such as the Royal Botanical Gardens & IKEA. Located halfway between Toronto and Niagara Falls, we are an easy and convenient location to stay. Join in the excitement of the Christmas lights at Spencer Smith Park in December 2015. We are located within a 20 minute drive of the new Tim Hortons Field, Home for the Hamilton Tiger Cats. We are "At Your Service". ... more   less 

Additional Information about Holiday Inn Burlington Hotel & Conference Centre

Address: 3063 South Service Rd., Burlington, Ontario L7N 3E9, Canada
Region: Canada > Ontario > Burlington
Price Range: €82 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Burlington Hotel & Conference Centre 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel & Conference Centre Canada - Ontario
Burlington Holiday Inn
Hotel Style:
#3 Family Hotel in Burlington
#5 Business Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Burlington Hotel & Conference Centre staff and other travellers.
4 questions
Ask a question
Mississauga, Canada
Toronto, Canada
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Burlington Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet ask for a room on the east side.”
 of 5 bubbles Sparkykate, 1 Nov 2016 | Read review
“Our room overlooked car park and was very quiet.”
 of 5 bubbles NowlookatmeBanburys, 22 Oct 2016 | Read review
“Take the outer rooms not facing the middle activity room.”
 of 5 bubbles ryans0236, 18 Oct 2016 | Read review
“I prefer lobby level rooms wherever I stay.”
 of 5 bubbles Southpawpoet, 17 Oct 2016 | Read review
“outside access was a benefit”
 of 5 bubbles 128billyb, 11 Oct 2016 | Read review
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