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Sinclairs Retreat Dooars, Chalsa

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Sinclairs Retreat Dooars, Chalsa
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176 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Reviewed yesterday NEWvia mobile

I had an excellent experience ...will never forget the kind of hospitality shown by all employees of the Resort....specially mentioned Mr Gunjan Mr Debris Mr Nikhil.. The food quality and test was superb and the care they have taken is simply unbelievable .... The resort ambiance ..rooms are beautiful with all facilities like indoor and outdoor gaming with a beautiful...

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Helpful?
Thank Arunchg
Mumbai (Bombay), India
Reviewed 4 days ago NEWvia mobile

You will feel refreshed in reaching the hotel. The location and property is awesome. Well maintained garden and you will get true taste if jungle environment esp when you are living in concrete jungle like Mumbai. Food quality seems to be okay....yet expected desi flavours rather than continental or chinese. Management can work on training their staff and cant be...

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Helpful?
Thank hareef
Reviewed 1 week ago via mobile

I checked in last week with my family for a 2 night stay. The property is huge but the lack of maintenance of rooms provided made it an eye-sore. The food was good (but was hoping for more options). The services were good. What it lacked in room maintenance was made up with immensely helpful staff behaviour. The rooms need...

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Helpful?
Thank Devishree817
Bromley, United Kingdom
Reviewed 2 weeks ago

Stayed in this hotel for one night before we went into Bhutan. The staff at t he hotel were extremely helpful, the rooms were clean but could have done with a little bit of maintenance and coat of paint. But the icing on the cake for this hotel was the Restaurant had one of the best indian meals (if not...

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Helpful?
Thank JWP23
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property.We offer a variety of cuisines to cater to the varied taste of our guests.We are thankful to you for your appreciation of our team members.In an expansive resort like ours, maintenance sometimes is a challenge but our endeavour is to continually spruce the property so that it remains in...

Reviewed 2 weeks ago via mobile

Nice place for relaxing. Restaurants serves good food. Staff attitude is very good and helping. Rooms are nice. View is good. Childrens can enjoy the garden area. Lots of flower variety within hotel premises.

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Helpful?
Thank Ajay S
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property.The resort is built as an eco-friendly destination where our guests can live with nature.We offer a variety of cuisines to cater to the varied taste of our guests.We are thankful to you for your appreciation of our team members. We shall be happy to welcome you to our resort...

Bengaluru, India
Reviewed 8 February 2017

Service of the hotel is very pathetic. If you are charging high price, then please provide good service. Completely ridiculous. Better to stay out of it and look for other place. Lack of competition makes them reluctant and do according to their wish.

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Helpful?
Thank rahul900211
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your comments. We are saddened that you did not find our services and offerings up to your expectations. We sincerely regret any inconvenience caused to you. Please be assured that guest satisfaction and superior services are our prime consideration. We strongly urge you to visit us again – we assure you that you will return...

Kolkata (Calcutta), India
Reviewed 12 January 2017

This is the sort of place you choose if you really want to unwind and relax. It's also a good base for exploring the surrounding country but even then you should keep a day aside for the sole purpose of enjoying the resort. Compared to the other Sinclairs properties the place has a slightly run down look though. There are...

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Helpful?
1Thank Roopkatha
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your review. . The USP of our property is that the guests ‘live with nature’ and are away from the hustle and bustle of city life. We thank you for pointing out certain areas for improvement. We shall definitely look into those aspects to offer even better guest experience. We look forward to welcoming you...

Reviewed 4 January 2017

Once again we decided to be at the Sinclairs on New Year Day with family for a day visit. Nothing has changed since our last visit except that the number of tourists........few foreigners and more locals were there to celebrate the occasion. Perfect place for kids to do as they like. We had lunch there in the restaurant and the...

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Helpful?
Thank Angshuman C
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your excellent review. We are indeed happy that we could make it a enjoyable day visit on New Year at Sinclairs Retreat Dooars. For the Sinclairs team, the greatest satisfaction is to ensure that our guests are happy. We look forward to welcoming you again at Sinclairs Retreat Dooars. We also invite you to visit...

Mumbai (Bombay), India
Reviewed 3 January 2017 via mobile

Was here during the last week of December for 3 nights. It's a beautiful and well maintained property on the top of chalsaa hill. Rooms are quite spacious and large. The restaurant serves good food although a little pricey for the location. Good place to relax and rejuvenate

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Helpful?
Thank Ankur0909
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property.The resort is built as an eco-friendly destination where our guests can live with nature. The food in our restaurant is made of fresh ingredients as we do not recycle food; therefore the costs are slightly higher. However, it is always our endeavour to deliver our guests best value for...

Calcutta, West Bengal, India
Reviewed 3 January 2017

Well this review is long pending. I stayed there in May 2016 as part of my dooars trip. The location for me is good set a little climb up on a hill about 20mins drive from the lataguri entry-point and about 10mins drive from the chapramari entry-point. But for those who want to stay inside the forest must note that...

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Helpful?
1Thank souravsg06
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your comments. The property has been built as an eco-friendly place to provide opportunity to our guests to ‘live with nature.’ Many of our guests enjoy the walk amidst an abundance of trees and foliage after a meal at the restaurant. This is also a very healthy practice. In keeping with this concept, we offer...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Sinclairs Retreat Dooars located at Chalsa Hill Top in the Dooars region of West Bengal is spread over 20 acres of verdant green. Built in complete harmony with nature, the resort is ideal for those seeking rest, rejuvenation and adventure. The property has 66 rooms and three suites. These rooms and suites are in cottage style accommodation, with each cottage cluster having six rooms. The USP of our property is to 'come and live with nature'. The resort has a spa with steam and sauna, an olympic size swimming pool and a children's wading pool. It has its own organic farm with medicinal shrubs, flavouring herbs, exotic vegetables and aromatic plants. An air-conditioned multi-cuisine restaurant The Banyan Tree allows you to view the green while enjoying your meals. The Tusker Bar sets the ambiance for a cool evening where guests can enjoy drinks. The Bamboo Grove cafe is an epicurean delight and serves fresh and hot snacks. Recreational facilities croquet, cycling, table tennis, badminton, night cricket/football and billiards. A children's park and a library with a large number of books is available. The very essence of Dooars is its rich wildlife and exquisite flora and fauna which can be experienced in the reserve forests located nearby. The region is also famous for its lush tea gardens and is ideal for trekking, white water rafting and bird watching. ... more   less 

Additional Information about Sinclairs Retreat Dooars, Chalsa

Address: Chalsa Hill Top, Jalpaiguri 735206, India
Region: India > West Bengal > Jalpaiguri
Price Range: €63 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sinclairs Retreat Dooars, Chalsa 3*
Number of rooms: 69
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Questions & Answers

Here's what travellers have asked, with answers from Sinclairs Retreat Dooars, Chalsa staff and other travellers.
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Questions? Get answers from Sinclairs Retreat Dooars, Chalsa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are similar.”
 of 5 bubbles JWP23, 7 Mar 2017 | Read review
“Every room is a photo copy of the others. There's nothing to choose.”
 of 5 bubbles Roopkatha, 12 Jan 2017 | Read review
“Choose any!!”
 of 5 bubbles angshumanc2014, 3 Jan 2017 | Read review
“If honeymooning farther from the reception, else as close as available.”
 of 5 bubbles souravsg06, 2 Jan 2017 | Read review
“All rooms are of the same type, and located on the ground level.”
 of 5 bubbles TRAVELAID2B, 1 Dec 2016 | Read review
5 of 5