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Sinclairs Retreat Dooars, Chalsa

Traveller (451)
Room & Suite (83)
Pool & Beach (32)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Sinclairs Retreat Dooars located at Chalsa Hill Top in the Dooars region of West Bengal is spread over 20 acres of verdant green. Built in complete harmony with nature, the resort is ideal for those seeking rest, rejuvenation and adventure. The property has 66 rooms and three suites. These rooms and suites are in cottage style accommodation, with each cottage cluster having six rooms. The USP of our property is to 'come and live with nature'. The resort has a spa with steam and sauna, an olympic size swimming pool and a children's wading pool. It has its own organic farm with medicinal shrubs, flavouring herbs, exotic vegetables and aromatic plants. An air-conditioned multi-cuisine restaurant The Banyan Tree allows you to view the green while enjoying your meals. The Tusker Bar sets the ambiance for a cool evening where guests can enjoy drinks. The Bamboo Grove cafe is an epicurean delight and serves fresh and hot snacks. Recreational facilities croquet, cycling, table tennis, badminton, night cricket/football and billiards. A children's park and a library with a large number of books is available. The very essence of Dooars is its rich wildlife and exquisite flora and fauna which can be experienced in the reserve forests located nearby. The region is also famous for its lush tea gardens and is ideal for trekking, white water rafting and bird watching.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free parking
Restaurant
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Suites
Good to know
HOTEL STYLE
Charming
HOTEL CLASS

Location

Full view
Contact
Chalsa Hill Top, Jalpaiguri 735206 India
Getting there
Bagdogra Airport52 km
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275Reviews
485Photos
3Q+A
73Room tips
Traveller rating
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Popular mentions
+1
The resort offers a perfect getaway from city life with an additional benefit of a wildlofe sanctuary nearby. It is well spread and one can really relax and unwind in the well maintained lawns or take a swim. Upkeep needs to improve and food is not so great.
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A place where u meet nature .. Great hotel, friendly and helpful staff. Had a lovely weekend with my fiance. Nice pool a lawn overlooking a forest Vally is just awesome and breath taking. Rooms are very comfortable.
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 4 weeks ago
Dear Mr Arka, Thank you for your great comments. When you are at our resort, you are away from the hustle and bustle of city life and amidst pristine green surroundings. It is indeed refreshing and rejuvenating. We hope to see you again at Sinclairs Retreat Dooars or to our six other properties at Siliguri, Darjeeling, Kalimpong, Ooty, Burdwan and Port Blair. We promise you of a memorable stay once again.
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Was on a visit to a nearby Tea Estate for some work, dropped to have something to eat at the Restaurant, the experience was horrible, ordered for grilled chicken sandwich with tea, but was served normal sandwiches with the top and bottom bread toasted....reason given was that
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 4 weeks ago
Dear Mr Parveez, We are extremely saddened to learn of your dissatisfaction during your stay at Sinclairs Retreat Dooars. We have strictly instructed our team to be more attentive in serving our guests and also have taken a serious note of the issues pointed out by you and will certainly address them. We had requested you to wait for few minutes as you have noticed the group check in was going on. Please be assured that guest satisfaction and superior services are our prime consideration. We strongly urge you to visit us again – we assure you that you will return with happy memories.
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We enjoyed our three days stay in the resort. It is a huge property with serene surroundings. Has big fields, conference halls, spa , swimming pool and comfortable cottages.Great place to take walks and chill. The breakfast of Puri bhaji, parantha and South Indian food was
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 5 Feb 2019
Thank you for your great comments. When you are at our resort, you are away from the hustle and bustle of city life and amidst pristine green surroundings. It is indeed refreshing and rejuvenating. We always lay special emphasis on the quality and variety of food and our chef takes special care to understand guest preferences. Your words of appreciation are all we need as motivation towards providing better services to our guests. We hope to see you again at Sinclairs Retreat Dooars or to our six other properties at Siliguri, Darjeeling, Kalimpong, Ooty, Burdwan and Port Blair. We promise you of a memorable stay once again.
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The resort fully lived up to our expectations . The hotel staff , specially those of the dining section were very courteous. Food was excellent kudos to the chef. The only set back was that the resort ,hosting a marriage party ,spoilt the serene environment for the last day of
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Response from Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa
Responded 4 Feb 2019
Dear Sir, Thank you for your wonderful comments about our property and the Sinclairs team. The resort is built as an eco-friendly destination where our guests can live with nature. We always lay special emphasis on the quality and variety of food and our chef takes special care to understand guest preferences. Your words of appreciation are truly motivating. We look forward to welcoming you again at Sinclairs Retreat Dooars. We also invite you to visit our six other properties at Siliguri, Darjeeling, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team at these locations will be privileged to serve you.
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
The Rooms have a heritage look !!
Billiards table
Photo provided by managementSinclairs Retreat Dooars, Chalsa
Suite Burra Sahib - Bathroom
Photo provided by managementSinclairs Retreat Dooars, Chalsa
Superior Room
Cottage styled rooms connceted by walkway
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12345617
Do you offer pick-up from the Bagdogra airport? if so what are the charges?
We do offer pick up from Bagdogra airport. Kindly email us for rates.
0 votes
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To visit Gorumara and Chapramari Forests you can only hire vehicles authorised by Forest Department, which the Resort can arrange, similarly you can also directly book. As for private vehicles they are always available you need to bargain.
1 vote
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They have buffet lunch and dinner if the no of tourists are high. The buffet rates were ard 600 Rs plus taxes as far as I can recollect. Ala carte menu also has varied choices at reasonable prices. The staff in the dining area go out of the way to please you, which enhances the pleasure. There are cycles on hire @ Rs 150 per hour. I dont think there are any charges for using the pool. However if you hire swimming costume that is chargeable.
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"Try taking rooms nearer to the main building."
"Rooms 119-130 will be noisy in future when the new wedding hall (under construction) comes up !"
"Don't waste time trying food outside - if you are not eating at the hotel, you are missing something!"
"Dont go to this hotel"
"all rooms were good i checked them out"
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12345615
PRICE RANGE
US$83 - US$125 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalJalpaiguri DistrictJalpaiguri
NUMBER OF ROOMS
69
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