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About
#24 of 30 hotels in Halifax
Location
Cleanliness
Service
Value
Atlantica Hotel Halifax offers our guests the perfect location close to everything you want to see in Halifax. In addition to warm East Coast hospitality, travellers enjoy premium amenities such as in room coffee & Nest bath products in all our spacious, comfortable guestrooms, dining in Seasons by Atlantica and use of our outstanding Leisure Club which features an indoor pool, whirlpool, sauna and fitness facilities. Free Wi-Fi access will keep you connected during your stay.
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Room & Suite (290)290
Full view
Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Location
Full view
81Good for walkers
Grade: 81 out of 100
112Restaurantswithin 1 km
17Attractionswithin 1 km
1,251Reviews16Q+A100Room tips
Reviews
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Popular mentions
My daughter and I had a room booked for the 8th of December to be close to hospital while I was having surgury at the qe2.Our experience was not good, someone had the same door key as we did and came in but realized he had the wrong room. This was supposed to be one of the finished rooms but apparently something went wrong. Suppose we would have been asleep and saw this strange man in our room, we would have freaked out. We have stayed here before and didnt have any issues. We do undestand you are under renovation but this isnt cool.
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Date of stay: December 2020
Value
Rooms
Service
Helpful
Response from Michael Young, Sales at Atlantica Hotel Halifax
Responded 18 Jan 2021
Dear valued guest, I am very sorry for any inconvenience caused during your recent stay. We do apologize. This was definitely a human error as it would appear that your room was not checked into the system and therefore was still showing as a vacant room. We are in the final stages of our year long renovations. Please do contact me prior to your next overnight in the Halifax area. Thank you, Michael Young Director of Sales & Marketing myoung@atlanticahalifax.com 902-490-3339
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My wife and I were booked for a two night stay in November 2020. The hotel was conveniently located close to our Halifax destination, but because of the traffic patterns, it did require some planning to access the entrance drive. There was still scaffolding that you had to walk through/under to get in the front door. Once inside the lobby, we found it bright and very clean. The Front Staff were nice and friendly and quickly completed the check-in. Covid protocols were in evidence and masks were worn. Signs indicated that the restaurant, pool and fitness centre were closed. Room service was available for in-room dining and there are many eating establishments available along Quinpool Road. Our room was on the 9th floor, facing the Commons, and there was no construction at that level. The room was clean, but like most hotels, the lighting was not great. The bed lamps only illuminated a small area, and there was a low power light in the corner by the window. The desk lamp did not work. A call to the Front Desk and a new lamp was brought up quickly. I was still glad that I brought a small flashlight, as even with all the lights on, there were many dark areas, especially around the TV - desk - drawers - fridge area. The bathroom was very well lit and well appointed with numerous towels and toiletries. Local telephone calls were free and standard wi-fi was available at no charge. We had no complaints about the heat-A/C which worked well, AND QUIETLY! During the evening and at night, we heard no noise from any other rooms or from guests in the halls. But during the day, you could hear the noise from the construction going on, but it was not intrusive at our room, we could easily carry on a conversation or listen to the TV. The only feature that I did not like about the room was that the room safe was above the hanger rod in the closet, and difficult to access. Because the safe was above eye-level, it was difficult to see if any small item was laying flat towards the back and you needed to feel around for your valuables. Parking was underground and construction materials were stored on the first level. The lanes were narrow, and the overhead clearance was stated as only six feet. To enter or exit you had to keep left (British rules?). the automatic door would not open if you were in the wrong lane. Although there were some pickup trucks in the garage, the spots were quite small and the many pillars made it difficult to park easily. I would definitely stay at this location in the future, and hope that the renovations are completed soon.…
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Date of stay: November 2020Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Response from Michael Young, Sales at Atlantica Hotel Halifax
Responded 25 Nov 2020
Dear Guest, Thank you very much for your thorough review of your stay with us. We appreciate all feedback and you definitely have taken the time to do so. We do anticipate that our renovations will be completed by early 2021. You have mentioned some inconveniences during your stay and those points have been noted and will be discussed with our management team. I would ask that you contact me directly when planning your next trip to the city. Thank you, Michael Young Director of sales & Marketing myoung@atlanticahalifax.com 902-490-3339
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I booked this hotel because it was close to the hospital where I had an appointment. I booked for 2 nights as I could not drive for 24 hours after my appointment. It is still under construction and there was not signage on how to get into the hotel. When I did finally figure it out and mentioned it to the registration desk they informed me there was signage, at the top of the building which is a 15 stories. Who can drive and look up on high building for a sign on how to get to the front of a hotel lobby. The parkaid has the smallest parking stalls I have ever seen. There are cars parked everywhere because because of the construction. I found one stall and backed in and wasn't comfortable parking in it as there wasn't enough room between the pillar and my car for me to open the door. I drove out and there was a car that was parked against the wall (a driving lane) and I had to drive back in and out of the stall so I could get out. I eventually hit the cement pillar and caused damage to me car. I informed the front desk of the car parked in the lane and that it was impossible to get out of a parking stall. They didn't seem to care. The construction starts at 7:45 a.m. A loud jackhammer was what I woke up to. I knew I couldn't stay another night as I would be needing sleep after my appointment at the hospital. I checked out and when I did so I realized they did a preauthorization on my credit card 100.00 above what my two night stay would be. They informed me it would take 3-4 business days for the pre authorization to come off of my credit card. I said that was crazy, first the extra 100.00 and that it took 3-4 business day. I stay at a lot of hotels and none take an extra 100.00 above the total price and 3 -4 days for it to be released. After I checked into another hotel I called them back and told them that I wanted the pre-authorized released immediately. They told me I would have to call me bank. I disputed that as they did the pre-auth but knew they weren't going to do it. I called my bank and they told me exactly what I thought, it was up to the hotel. It has now been 2 days since I checked out and the pre-authorization is still showing on my credit card. The rooms were okay. The plug in by the bed buzzed all night, annoying. No bath towels, only 2 face cloths and 2 hand towels. 2 bottles of lotion and 3 bottles of shampoo. I will never stay there again.…
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Date of stay: November 2020Trip type: Travelled on business
Rooms
Location
Service
Helpful
Response from Michael Young, Sales at Atlantica Hotel Halifax
Responded 25 Nov 2020
Dear Guest, I am very sorry that you didn't have a pleasant stay with us. I apologize on behalf of Atlantica Hotel Halifax for any inconvenienced caused during your stay. We are under construction and are in the last phases of completing a multi-million dollar renovation. We expect completion by early 2021. It has been most challenging for the work to carry on during these trying times. I do hope that your appointment went well at the hospital. It is common practice among hoteliers to charge upwards of $250 deposit. This of course is refundable and typically is released within 48-72hrs sometimes longer depending on the day of the week when the transaction was processed. I would ask that you experience our hotel and hospitality once the renovations are completed. Please contact me directly. Thank you, Michael Young Director of Sales & Marketing myoung@atlanticahalifax.com 902-490-3339
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My mother has been doing chemo and dialysis treatments since August and my father and her have been staying at this hotel off and on as we live an hour away. This weekend she had a dialysis apt that takes roughly 4 hours her apt was at 6 therefore not getting through until 10. After getting checked in and making our way to the room it was around 11pm. We got ready for bed and when we were getting in bed one of the beds (double bed occupancy) had a used bandaid stuck to one of the pillow cases, blood stains on the fitted sheet, hair all over the pillows and no complimentary water bottles. We called to the front desk and they switched our room right away which was great but after a 4 hour apt that is the last thing you want to do. The room we switched in to wasn’t bad but in the morning we had to ask for face cloths. When we checked out I told the front desk about our experience and explained my moms medical conditions, the worker responded with “I am sorry to hear that”. Not a discount off our stay or anything was offered. We are just very disappointed in the cleanliness and customer service we received during this stay.…
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Michael Young, Sales at Atlantica Hotel Halifax
Responded 6 Oct 2020
Dear valued guest, I am very sorry that you experienced this during your last stay. This is not acceptable and I can completely understand your concern. The first guest room that you had checked in to should not have been in our available room inventory to rent. It's evident that guest room wasn't inspected as it should have been. I am not making any excuses. Can you please reach out to me directly as I would like to reserve a guest room for your next stay. Again I do apologize and I hope to hear from you soon. Kind regards, Michael Young Director of Sales and Marketing myoung@atlanticahalifax.com 902-490-3339
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I'll preface this by saying that I am a young professional who travels the world on a budget, and I am extremely easy going. I worked in hospitality for many years and can make many allowances for slip ups that can happen in the industry, because I understand the system that can lead to them occurring. I have never in my life left my accommodation early, and have never even left a negative review because most of the time, a business and its staff are just trying their best. Bad days can happen, and words can hurt. That's a mouthful, but I feel compelled to contextualize the pain I feel in saying this: the fact that this hotel is open to guests right now is deception. It should close until renovations are complete. I checked in at 6 pm and knew the hotel was undergoing a facelift. I entered through the scaffolding into the lobby where I found some very friendly and organized staff who explained their plan to offer accommodations while undergoing significant renovations. I went up to my room to drop my bags before hitting the town, and was overjoyed to find I was on a renovated floor. At first glance it seemed like the $70 nightly rate was the best deal in town. Upon my return later that night, I opened the toilet to find a large fecal matter stain, which amidst a pandemic did not inspire confidence. The hot water worked fine, but the cold water released nothing but a tiny trickle. The next morning at 7:30 the construction started, and it was brutal drilling and banging sound right next to my room. I knew the place was under construction and expected noise, I just didn't expect it to come from the room next to mine at that hour. Before calling the front desk to change rooms I wanted to make a coffee, but in the machine found a cold, slightly moist coffee packet from a previous guest. Pre-pandemic I wouldn't have given it a second thought, but between that and the toilet I had to seriously wonder about the other surfaces in the room and the hotel. Of course they don't have housekeeping working the way they did before COVID-19, but those few elements were evidence of a caring but overworked staff who did not have the time nor tools to even make the room appear to be a safe place to rest your head. I called Priceline and was pleasantly surprised to get a refund for the remaining two nights of my stay. I transferred to a different hotel minutes away where I enjoyed an impeccable stay for the same price. I then went to take a shower, but instead of a soap, small shampoo, conditioner and body lotion, there were just 3 body lotions. Those would have been easy fixes with a call to the front desk, but at that point I just wanted to get out before noticing anything else amiss. That all being said, I think this hotel will be AMAZING once it is finished. A terrific location, beautiful rooms, countless amenities and wonderfully hospitable staff; I will return to see the final product. But my heart goes out to the workers who are trying their best with no resources to provide a safe and comfortable stay to even the least discerning of guests. I know this is an awful time. I admire the hotel trying to keep their awesome staff on the payroll. But I cannot imagine that the modest nightly rate they are charging is worth jeopardizing their guests' safety and experience.…
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Wait until the renovations are complete.
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1 Helpful vote
Helpful
Response from Michael Young, Sales at Atlantica Hotel Halifax
Responded 23 Sep 2020
Dear valued guest- Brandon, Thank you very much for taking the time to write a thorough review of your stay. Its unfortunate that you decided to depart early, however I do understand your reasoning for doing so. Had you addressed your concerns directly with us we would have taken immediate action to turn this situation around as it concerns our reputation and you - our valued guest which is most important. Having said this we are under renovations with a completion date by end of this year 2020. We decided to remain open during our renovations and during the pandemic. Although we are not operating with full staffing in all departments at this time, we are making sure that we do have checks and balances in place. Unfortunately the guest room you stayed in certainly wasn't inspected by housekeeping management prior to being rented as all our guest rooms are. This was an isolated incident and we sincerely apologize for this inconvenience. I would ask that you reach out to me directly the next time you plan to stay in Halifax. Thank you very much, Michael Young - Director of Sales & Marketing myoung@atlanticahalifax.com - 902-490-3339
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PRICE RANGE
US$68 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn halifax, halifax holiday inn
LOCATION
CanadaNova ScotiaHalifax Regional MunicipalityHalifax
NUMBER OF ROOMS
232
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Claim Your Listing Frequently Asked Questions about Atlantica Hotel Halifax
Which popular attractions are close to Atlantica Hotel Halifax?
Nearby attractions include Halifax Public Gardens (1.0 km), Halifax Citadel National Historic Site of Canada (1.1 km), and Emera Oval (0.5 km).
What are some of the property amenities at Atlantica Hotel Halifax?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Atlantica Hotel Halifax?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Atlantica Hotel Halifax?
Yes, a parking garage is available to guests.
What are some restaurants close to Atlantica Hotel Halifax?
Conveniently located restaurants include Eliot & Vine, Edna Restaurant, and Gio.
Are there opportunities to exercise at Atlantica Hotel Halifax?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Atlantica Hotel Halifax?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Atlantica Hotel Halifax?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Atlantica Hotel Halifax offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Atlantica Hotel Halifax?
Many travellers enjoy visiting Canadian Museum of Immigration at Pier 21 (2.2 km), HMCS Sackville - Canada's Naval Memorial (1.5 km), and Halifax Citadel National Historic Site of Canada (1.1 km).