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Comfort Inn Sydney

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140 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Ottawa, Ontario, Canada
Reviewed 26 July 2016 via mobile

We stayed here for one night. Upon arriving check in was quick and the front desk staff were helpful. There is no elevator to the second floor so pack lightly. Shower pressure was good and there was a mini fridge that cooled wine nicely! 🙂 Breakfast was an average continental breakfast but wasn't great. Coffee was watered down and it...

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Helpful?
Thank Becky J
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, I am glad to read that you had a pleasant stay here with us at the Comfort Inn Sydney while you passed through on vacation. I am delighted to read that you enjoyed the speed of check in, and also the level of service you received while our guest. I am sorry to read that you were...

Vancouver, British Columbia, Canada
Reviewed 7 July 2016

Another Comfort Inn, this one in Charlottetown, allows for refunds with a $50 penalty. This one does not, even though it would have been cheaper to cancel a booking due to its inflated price from a travel agency and re-book with the fares offered by Expedia, Booking, etc, even with the refund. The discrepancy between what the agency charges and...

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Helpful?
Thank Bun F
Erin S, Manager at Comfort Inn Sydney, responded to this review

Thank you for your candor and also for taking the time to complete this online review of our hotel. Regarding your concerns about your rate, the Comfort Inn Sydney strives to have the most cost effective room rate available at all times, and automatically adapts your rate to current market demand. This dynamic pricing strategy uses the "Best Available Rate"...

Reviewed 6 July 2016 via mobile

A few big problems with this hotel: 1. No elevator to second floor 2. The AC unit is as loud as a jet engine 3. Worst of all, bed bugs! Breakfast is very basic, not on the same level as other similar hotel but it's the other big issues above makes me write this review.

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Helpful?
1Thank strongline L
Erin S, Manager at Comfort Inn Sydney, responded to this review

We took your comments very seriously, as a hospitality provider, we must be vigilant in the maintenance and cleanliness of a room in order not to foster bugs as suggested in your review. Please be advised that we are monitored regularly by a professional pest control company. We immediately called them to the property after reading your post, they have...

Richmond, Kentucky
Reviewed 3 July 2016

My bride and I stayed here after we got off of the ferry from Port aux Basque, Newfoundland. It was uneventful: The place was clean, the beds good, the wi-fi worked and the breakfast was eatable. I'd stay there again.

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Helpful?
1Thank Eric G
Erin S, Manager at Comfort Inn Sydney, responded to this review

It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon!

Halifax, Nova Scotia, Canada
Reviewed 13 June 2016

My brother came home from white horse and wanted to cape Breton to visit family n friends this is the second time at comfort inn very clean everybody is so nice n friendly staff n travellers great breakfast we enjoyed our stay we'll be back

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Helpful?
1Thank alexmackeigan
Erin S, Manager at Comfort Inn Sydney, responded to this review

It was a pleasure for us to read about your recent stay at the Comfort Inn Sydney and we are delighted that you plan to use us during future visits to Sydney! It is very much appreciated that you took the time to share your experience on TripAdvisor so that others can be assured of the level of service they...

Halifax, Canada
Reviewed 20 March 2016

Hotel was clean, and the staff was very accommodating and friendly! We had to call ahead and the front desk staff were very nice and checkin was flawless. 24 hr a day coffee or chilled lemon water. Close to all restaurants. I left my hockey skates in my room, and realized this as I was getting dressed for my game,...

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Helpful?
Thank Sarah D
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, I would first like to thank you on behalf of my entire team, for choosing to stay at the Comfort Inn Sydney, and also for your thorough review on TripAdvisor. It is always a pleasure to hear from our guests, especially when they have had a positive experience staying with us. I am delighted to read that...

Newfoundland, Canada
Reviewed 16 March 2016

I stayed at this hotel after checking out of another hotel in the Sydney area. I was super pleased with the staff and the cleanliness of this hotel. The breakfast was just ok and could have been better, but all in all a great atmosphere! I will be back.

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Helpful?
Thank Carol B
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, It was very rewarding to read about your recent stay with us at the Comfort Inn Sydney. I am delighted that you enjoyed you accommodations with us, and found our establishment comfortable and our staff friendly. We work hard at the Comfort Inn to ensure we are providing the best service possible to every guest that walks...

Halifax Region, Canada
Reviewed 13 March 2016

As someone who has worked in hotels both in housekeeping and the front desk, I can say with confidence that this is a super little hotel. The bed was so fresh and clean and comfortable and it was so quiet that I actually slept TWELVE hours! Had everything I needed and more such as choice of soft or firm pillows....

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Helpful?
Thank Sharney1951
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, It was a pleasure to read about your recent stay with us at the Comfort Inn Sydney. I am so glad that we were able to go beyond your expectations and provide you with an exceptional and positive guest experience. I am certainly pleased to note that you found our accommodations so comfortable you were able to...

Bay City, Michigan
Reviewed 9 March 2016

Stayed here for one night on the way to the Newfoundland ferry. Although the ferry is in North Sydney, it's only about 20 minutes to the terminal and is mostly highway. The rooms were very clean and comfortable. Continental breakfast was very good. They had sausage patties, which you don't see much in chain hotels. The staff did good keeping...

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Helpful?
Thank Adam P
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear Valued Guest, It was our pleasure to host you at the Comfort Inn Sydney! We are always striving to improve our hospitality and service, and greatly appreciate your kinds words. As such I am glad to read that over all you had a great stay. I am happy to read that you enjoyed the complimentary hot breakfast, and found...

upstate pa
Reviewed 28 February 2016 via mobile

We stayed here on our trip to Cape Breton and the Cabot Trail while the viewing the changing of the fall leaves. The colors were spectacular and so was the entire area. We use this hotel for our home base while we travel around northern Nova Scotia. Nice friendly clean place

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Helpful?
Thank twmUpstatePa
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Dear valued guest, I am glad you enjoyed your stay with us and we appreciate you taking the time to write a review of our hotel.Our team works very hard to ensure that all our guests are comfortable and treated like they are at home while they are on the road. It is great for them to see feedback such...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 

Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd, Sydney, Nova Scotia B1S 1A8, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range: €87 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Sydney 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Cape Breton Island
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Sydney staff and other travellers.
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7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on 1st floor, we were able to park and take everything into room from sliding door.”
 of 5 bubbles lilly350, 17 Aug 2016 | Read review
“Odd numbers on second floor gives view on water and away from street”
 of 5 bubbles Harleyman2014, 26 Jul 2016 | Read review
“If you can't do stairs theirs No elevator ask for 1st floor”
 of 5 bubbles alexmackeigan, 12 Jun 2016 | Read review
“The noise was loud, but that's to be expected - we were up for a huge hockey tournament.”
 of 5 bubbles Runners3739, 20 Mar 2016 | Read review
“My room was on the main floor facing the highway but it wasn't noisy, just slight background noise.”
 of 5 bubbles Sharney1951, 13 Mar 2016 | Read review
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