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Hearthstone Inn Sydney

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Hearthstone Inn Sydney
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224 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Halifax, Canada
Reviewed 3 weeks ago

I stayed here for one night with my dad before our drive of the Cabot Trail. The hotel is in a good location in Sydney on Kings Road, close to downtown and the big shopping area. The weather was really bad the night we were there with wind and rain and the power went out which sucked, but that isn't...

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Helpful?
Thank mikedoiron
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Mikedoiron, I am sorry to hear your stay was not spectacular. We realize that some of our rooms are in need of upgrades and you will be pleased to know that we are currently renovating our guestrooms and half of the hotel has been completed with more rooms getting facelifts each week. We do hope you will give us...

fla
HOTEL’S FAVOURITE REVIEW
Reviewed 14 July 2016

Loved the amenities had a washer and dryer, refrigerator, flat screen tv. In the process of doing renovations. Theme rooms one is a take on Louisbrough fortress, another a take on the coal miners museum, one on Cabot trail, Alexandra Graham Bell, Ceilidh music room. Love the new look. Meet the owner a really nice guy and staff where extremely...

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Helpful?
Thank elrod-1
About Hotel's Favourite Review
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Susan, Thank you for choosing the Hearthstone Inn, please do not hesitate to contact me personally to arrange your stay in one of our theme rooms. Kind regards,

Halifax, Canada
Reviewed 3 weeks ago

I stayed here for 2 nights on a business trip, on Nov 13 & 14. The room was clean and the bed was very comfy. The staff are what made this experience great. The woman on the front desk (3-11- both nights) was very welcoming and friendly. The waitress in the restaurant in the morning was very bubbly and her...

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Helpful?
Thank PoohGirl67
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear PoohGirl67, Thank you for choosing the Hearthstone Inn, we look forward to hosting you again in the near future. If your travels should take you to either Dartmouth or Port Hawkesbury please do try our sister hotels. Kind regards, Thierry

Dartmouth, Canada
Reviewed 3 weeks ago via mobile

I have been here before, it is an old hotel but they are renovating, it is clean and very comfortable. The bed is comfy and the TV is very large. I spent the morning in the pool, it has a beautiful new liner and the water temperature is PERFECT! (Other hotels take note)

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Helpful?
Thank mamasmith62
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear mamasmith62, Thank you for taking the time to reflect on your recent stay. It is wonderful to hear that our updates have not gone unnoticed. Kind regards, Thierry

Halifax, Canada
Reviewed 29 October 2016

This is an older property that requires considerable updates/renovation. Caulking in the tub was poorly applied and full of mould. Laminate flooring water damaged with bulging seams. Considerable overuse of air refresher to possible combat some type of undesirable odour. The bed was somewhat comfortable with clean linens. This property really needs to renovate.

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Helpful?
Thank Mark G
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Mark G, Thank you for taking the time to share your recent experience with us. We do apologize for not meeting your expectations during your recent stay. We are currently renovating to address the exact concerns you have expressed. We do appreciate your feedback and hope to see you again in the near future. Kind regards, Thierry surette

Calgary, Canada
Reviewed 24 October 2016

The front desk staff were very friendly. The room was clean but the bathroom sink faucet had toothpaste marks all over it and there was a long, dark hair stuck to the wall. It is very old and could use some renovations and through cleaning.

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Helpful?
Thank kee93
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Kee93, Thank you for taking the time to reflect on your recent stay. I appreciate your feedback and I will be sharing your comments with our housekeeping manager. I do apologize for not meeting your expectations and hope you will give us another opportunity to wow you in the near future. Kind regards, Thierry Surette

Halifax, Canada
Reviewed 19 October 2016 via mobile

About what I expected, oh Hampton Inn how you've spoiled me. Far too much $ for the quality of this old, tired hotel. Nobody to greet me at the front desk; just a "be back soon" sign. 20 minutes later, another hotel staff located the awol lady...sitting in the hair salon, chatting up the hairstylist. Shake my head. Accepted the...

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Helpful?
Thank buyersmarket
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Buyersmarket, I am sorry we did not meet your expectations. I want to assure you your experience was not the normal experience at our property. I do appreciate your feedback and rest assured we will be discussing your comments with our entire front desk team. kind regards, Thierry Surette

Pitt Meadows, Canada
Reviewed 15 October 2016

We cannot say enough good things about this hotel and the staff who work there. We checked in here during the recent aftermath of Hurricane Matthew. It was late, we were weary and we were warmly welcomed by Alicia and Lloyd at reception. They couldn't have been more helpful. We quickly got settled and headed back downstairs to the pub...

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Helpful?
Thank krtravel123
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear krtravel123, Thank you for sharing your recent experience with us. We are happy we were able to accommodate you during such a chaotic time. We are fortunate to have team members like Lloyd and Alicia who always go above and beyond. Once again, thank you and we hope to see you again in the near future. kind regards, Thierry

New Brunswick
Reviewed 24 September 2016 via mobile

I just finished a two nights stay with a group at Hearthstone Sydney. All of my clients were pleased. Although the hotel isn't luxurious that wasn't in our realm of expectation. It was clean, comfortable, and very affordable. A served hot breakfast each morning was a wonderful added touch. A special thanks to Lloyd at the front desk who couldn't...

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Helpful?
2Thank MitchellNewBrunswick
Thierry S, Manager at Hearthstone Inn Sydney, responded to this review

Dear Mitchell, Thank you for taking the time to reflect on your recent stay. We are fortunate to have great team members like Lloyd. We hope to see you again in the near future. Kind regards, Thierry Surette

New York City, New York
Reviewed 15 September 2016

Our rooms were in the back of the hotel, across from the pool. We arrived at night and were exhausted, otherwise we would have tried to switch rooms. The back half was Very old, and worn. However, the breakfast was great, and while chatting with other guests they said they were quite happy with their front rooms. Indoor pool is...

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Helpful?
Thank Elle W
Thierry S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear texaswood, Thank you for taking the time to share your recent experience. We are currently in the process of renovating our guestrooms and unfortunately we did not have a renovated room available at your time of booking. We do hope you have an opportunity to stay with us again in the future. Kind regards, Thierry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located adjacent to Sydney Harbour on Kings Road in Sydney Nova Scotia, the Hearthstone Inn Sydney is ideally located only minutes from the shopping and dining of Downtown, Sydney's Centre 200 Sports and Entertainment Complex, Casino Nova Scotia, the Membertu Trade and Convention Centre, and ten minutes of four Golf courses, and a knowledgeable staff to assist our guests in planning day-trips to Cape Breton Island's key tourism destinations, including The Cabot Trail, Fortress Louisburg, Baddeck; and summertime activities/adventures including Two Rivers Wildlife Park, Whale Watching, Kayaking, and renown golfing experiences at the Highland Links and Dundee Resorts; the Hearthstone Inn Sydney is not only what our corporate and leisure guests need us to be, but we are where they need us to be as well. ... more   less 

Additional Information about Hearthstone Inn Sydney

Address: 560 Kings Road, Sydney, Nova Scotia B1S 1B8, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range: €71 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hearthstone Inn Sydney 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn - Sydney Hotel Sydney
Sydney Quality Inn
Hearthstone Inn Sydney Cape Breton Island
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Questions & Answers

Here's what travellers have asked, with answers from Hearthstone Inn Sydney staff and other travellers.
6 questions
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Questions? Get answers from Hearthstone Inn Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they have any renovated rooms, ask for one”
 of 5 bubbles mikedoiron, 19 Nov 2016 | Read review
“Avoid rooms at the back”
 of 5 bubbles texaswood, 14 Sep 2016 | Read review
“I didn't see an elevator so if you have a heavy bag and are unable to haul your luggage up stairs, you should ask for a ground floor room.”
 of 5 bubbles 488jenam, 12 Sep 2016 | Read review
“Avoid ones near fitness room/pool/vending/laundry machines.”
 of 5 bubbles ailin0, 30 Aug 2016 | Read review
“Stay away from the vending machine area.”
 of 5 bubbles Stephanie363, 10 Aug 2016 | Read review
5 of 5
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