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Hilton Garden Inn St. John's Newfoundland

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150 New Gower St, St. John's, Newfoundland and Labrador A1C 0C1 Canada
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Room & Suite (37)
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About

#21 of 25 hotels in St. John's
Location
Cleanliness
Service
Value
Welcome to Hilton Garden Inn St. Johns Newfoundland. Ideally located in the heart of historic downtown St. Johns, our brand new hotel is just minutes from the scenic harbor front, iconic nightlife on George Street, and many popular restaurants. We are also just steps from St. Johns Convention Center and the Mile One Center. Kick back in your modern guest room or suite. Each room features an HDTV, work area and complimentary WiFi access, as well as homelike amenities such as a microwave and refrigerator. Other onsite amenities include a heated indoor pool, 24-hour fitness center and meeting space. Our Garden Grille restaurant is also open for breakfast, lunch and dinner daily.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Indoor pool
Heated pool
Restaurant
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Private bathrooms
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Special Offer:Price Match Guarantee
59Reviews4Q+A9Room tips

Reviews
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TravoFlick wrote a review Oct 2022
1 contribution
Room was not ready until 1 hour passed 3 PM while allowing others to check in early that 3 PM. It appeared that some regular clients got preferred to treatment. Sinks clogged and coffee and machine broken. Room cleans every 4 th night. A staff was very nice to fix the clogged sink at the midnight (appreciate her help).
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Dear TravoFlick, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robertlt2016 wrote a review Jul 2021
Gander, Canada154 contributions108 helpful votes
Hotel's Favourite
This hotel has been one of choice in the last few years. It is close to downtown and next to the Harbour Arterial for easy access. The hotel is generally very clean and quiet. Check is is always smooth with reservations. Check out is easy as well. Parking has a charge, but it too is very reasonable. The restaurant has provided us with great meals, and many times we are fortunate to have Angelina as our server. Just a great server, she is super friendly and knows the menu very well. Food is great and the menu does vary from time to time. The only negative point we have is related to housekeeping and that can be directly attributed to the COVID protocols. Our last 2 visits, it seems that communications between the front desk and housekeeping were a bit askew and we had to get the front desk to get housekeeping to take care of our room. Again, this can be attributed to COVID protocols, as we never had problems before. This is very minor in nature and not a deterrence whatsoever. We will definitely be coming back. Highly recommend.
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Date of stay: July 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Krista Hazlie, General Manager at Hilton Garden Inn St. John's Newfoundland
Responded 18 Aug 2021
Dear robertlt2016, Thank you so much for taking the time out of your busy schedule to let us know about your recent stay with us. I want to thank you for making us your hotel over the past few years in our Covid times and we look forward to rebuilding and our industry coming back stronger than ever. Our team is fantastic and Angelina is a gem! She truly is an asset to our organization! See you again soon! Yours in Hospitality, Krista Hazlie General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nena P wrote a review Oct 2022
1 contribution
Sadly it was a very disappointing stay. Our room was not ready at check in (an hour late), the fridge was not very cold, the room temperature was not able to be colder, the pillows are flat and no extra pillows in the room, the bed was very uncomfortable, the room was very dark even with all lamps and lights turned on, luggage wheels got stuck in all flooring transitions and elevators, and the front desk tried to give us free parking with the late check in situation, but we already had paid parking with our conference stay package. Poor customer service and do not recommend.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Dear Nenap549, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yamirka R wrote a review Oct 2022
Kiel, Germany12 contributions1 helpful vote
We visited St John's on a business trip for 3 days. The hotel is ok, big and spacious rooms and a good size and comfortable bed. But if you get your room close to the lift it is going to be noisy. The room was never made during the entire stay and breakfast is poor. Also the hotel is not really in the City center but in an ok distance
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Dear Yamirkar, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jackie M wrote a review Sep 2022
Toronto, Canada361 contributions140 helpful votes
We booked 4 nights here after debating between this location or the Hilton Doubletree. Based on location, I should have chosen Doubletree for very easy walking to restaurants as my husband had a injured leg, so we drove to eat. The hotel and room itself is very nice. Our room was large and had a great shower. However, the breakfast was the worst I have ever encountered in a Hilton. It is buffet and the price is outrageous for what you get. The continental is $10 and the "hot" is $20. I am gold Honors so I don't pay which was a good thing. The eggs bacon etc were lukewarm, when they had them. There was no bacon one morning, no yogurt another. We did take out one night for dinner and it took 40 minutes for my order to be prepared.  Another disappointment was the laundry. Only one washer and one dryer were working. As 2 women were ahead of me, it took hours to get a load done.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Dear Jackie M Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TerryinAylmer wrote a review Sep 2022
Gatineau, Quebec167 contributions68 helpful votes
We were quite happy with our stay while in St. John's. This hotel is within easy walking distance of downtown. The rooms are spacious and clean. The service from the front desk was courteous and efficient. There is a nice café on the lobby level offering a buffet breakfast. The pool was small but well maintained.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: If you are a light sleeper, choose a room away from the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Hello TerryinAylmer, We are so glad you enjoyed your stay with us! The front desk staff are defiantly trained to deliver the best possible customer service - which we thrive in. We always want our guests to have the best possible stay! We hope to see you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LEG wrote a review Aug 2022
Oakville, Canada3 contributions
service level at this hotel is sub par.. . staff don't seem to have any training on hotel operations, or hospitality. found cleanliness to be be shoddy, breakfast selections would likely be better at a motel 6. housekeeping, even upon request does not materialize..
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Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Hello 225LEG, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris D wrote a review Aug 2022
Kitchener, Canada9 contributions
Nice Clean rooms and nice decor. Two reasons for the 4 star rating. We were not told about the extra fee for parking even when we asked at the from desk if there were any extra fees when we arrived. The hotel was in the midst of some changes. I sent the hotel an e-mail about the extra charges but never received a response. I was a little surprised as you normally receive some type of response to your inquiry.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Choose an upper floor facing the Harbour. Nice view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Dear L5078BPchrisd, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sfp58 wrote a review Aug 2022
Coquitlam, Canada133 contributions47 helpful votes
The front desk staff were excellent and resolved an issue with our reservation quickly and to our great satisfaction. The rooms we had were clean, comfortable and well-appointed. The continental breakfasts were excellent. The restaurant is very good, if pricey. We would gladly stay there again. The parking seems awkward, but actually worked out very well.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Hello sfp50 We are so very glad you enjoyed our stay! We defiantly look forward to seeing you again :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
judithyo wrote a review Jul 2022
Ramot Menashe, Israel210 contributions98 helpful votes
We sat outside in the patio & had a delicious thin-crust pizza and a salad. Both were were wee-prepared & the service was fast.The prices were reasonable & the service was excellent! I would go back here again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Robyn Hearn, Guest Services / Front Office at Hilton Garden Inn St. John's Newfoundland
Responded 1 week ago
Hello Judithyo, We are so very happy you enjoyed your pizza & salad! We would love to have you again, maybe you can try our dine in restaurant during the cold winter months. Look forward to your next visit :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$89 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNewfoundland and LabradorNewfoundlandSt. John's
NUMBER OF ROOMS
154
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HILTON GARDEN INN ST. JOHN'S NEWFOUNDLAND - UPDATED 2022 Hotel Reviews & Price Comparison (Canada) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn St. John's Newfoundland
Which popular attractions are close to Hilton Garden Inn St. John's Newfoundland?
Nearby attractions include Newman Wine Vaults (0.2 km), Railway Coastal Museum (0.3 km), and Harbourside Park (0.4 km).
What are some of the property amenities at Hilton Garden Inn St. John's Newfoundland?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn St. John's Newfoundland?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn St. John's Newfoundland?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn St. John's Newfoundland?
Conveniently located restaurants include St. John's Fish Exchange Kitchen & Wet Bar, Exile Restaurant and Lounge, and Magic Wok Limited.
Are there opportunities to exercise at Hilton Garden Inn St. John's Newfoundland?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn St. John's Newfoundland located near the city centre?
Yes, it is 0.5 km away from the centre of St. John's.
Are any cleaning services offered at Hilton Garden Inn St. John's Newfoundland?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hilton Garden Inn St. John's Newfoundland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn St. John's Newfoundland offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hilton Garden Inn St. John's Newfoundland?
Many travellers enjoy visiting Signal Hill (2.3 km), Quidi Vidi Battery (4.0 km), and National War Memorial (1.5 km).