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Hilton Saint John

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Traveller (154)
Room & Suite (83)
Dining (13)
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Overview
  • Excellent39%
  • Very good34%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“great location”(132 reviews)
“harbour view”(33 reviews)
“club floor”(16 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Saint John
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Saint John
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,103)
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1,062 results
Traveller rating
401
366
168
89
38
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LanguageEnglish
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401
366
168
89
38
Show reviews that mention
All reviewsgreat locationharbour viewclub floormarket squarebreakfast buffetwater viewunderground parkingrestaurants and shopsnew brunswickbusiness tripfront desk staffgreat roomroom was spaciousharbour stationdowntown areareversing fallsboardwalk
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1 - 5 of 1,062 reviews
Reviewed 2 days ago

My husband & I recently booked a 5 night stay here and did not realize that the site we were booking on was actually a Call Center, even though the lady said that we were speaking to the St.John Hilton.When confirmation number was e-mailed to...More

Thank Helen E
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded today

Helen Thank you for your review. We certainly empathise with you and your feelings of being misled by the travel site you booked through. There are many websites claiming to represent hotels or other travel companies. As these sites take the funds up front and...More

Hotel's Favourite
Reviewed 1 February 2018

My co-workers and I had a late evening check in due to flight delays. The hotel staff members seemed to be prepared for our arrival, and gave us an exceptionally warm welcome in spite of the late hour. We were greeted by an employee who...More

Thank Kim J
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 2 February 2018

Kim J Thank you for taking the time to share your feedback with us. Its great to hear that you had such an enjoyable stay and were made to feel so welcome by the Front desk and York Bistro teams. Despite the very poor weather...More

Reviewed 1 week ago

Very nice hotel located on the banks of the Saint Laurent. Best spot in town. Wonderful service, rooms have all the possible amenities one would expect. As the town is quite compact, you are in walking distance of just everything. Very breakfast. All thinkable venues...More

Thank RobVG
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 1 week ago

Rob Thank you for your positive feedback. We are very pleased that you enjoyed your recent stay with us and found time to explore the 'Inside Connection' Pedway and City Market. We hope to see you again soon on your next business trip to Saint...More

Reviewed 1 week ago via mobile

Rooms are comfortable with very nice view. Location is great. Staff is very pro and client satisfaction is the priority. Swimming pool and fitness room are available. Breakfast buffet is Great plenty fresh fruits, cheese breads pastries cereals... they have different specials during the week...More

Thank paul t
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 1 week ago

Paul Thank you for sharing your feedback with us. We appreciate your highlighting the comfort of your room and the friendliness of the staff. Great to hear that you enjoyed the breakfast buffet at York Bistro and Chef Pierre' daily specials. We look forward to...More

Reviewed 1 week ago

There was a problem with the heating heating system.....room was too hot and they could not fix the problem during our stay. Did not offer us to change rooms, but did offer a fan. Great location though and the staff was friendly and polite.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Nicole M
Response from Dermot C, Director of Sales at Hilton Saint JohnResponded 1 week ago

Nicole M Thank you for your review. We apologise for the inconvenience caused during your recent stay due to the faulty heating unit in your guest room. We should have offered to move you to another room rather than just installing a fan. We appreciate...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$116 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$116 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (154)
Room & Suite (83)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Rene L
6 April 2018|
AnswerShow all 3 answers
Response from Lauricol2014 | Reviewed this property |
I believe it's open 7am-11pm
0
Votes
Skirving
31 August 2017|
AnswerShow all 4 answers
Response from cckone | Reviewed this property |
Hi - no, there is no laundromat for guests' use if that is what you are looking for.
0
Votes
Daryl D
6 June 2017|
AnswerShow all 6 answers
Response from jennifercP798WZ | Reviewed this property |
Yes.... we had a microwave.... guess depends on room!!! Enjoy and research!!
0
Votes
Room Tips
"Be very careful if booking on-line!!!!"
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"upper floors with view on the bay and stream"
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"The higher you go, the better the view!"
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"If you enjoy a view of the Harbor request rooms on that side of the Hotel"
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