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Best Western Plus Saint John Hotel & Suites

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Best Western Plus Saint John Hotel & Suites
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392 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Shubenacadie, Nova Scotia
Reviewed 2 weeks ago

I travel and stay at a variety of hotels in Atlantic Canada, and have been doing so for over 20 years. The staff at all levels of this hotel are #1 in service ! you can tell that they genuinely are concerned about the wellness of your stay and it shows through out the establishment from the time you pull...

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Helpful?
Thank bob_w_doucette
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Bob, Thank you so much for your kind words and always choosing to stay with us when you're in Saint John. We are very privileged to have someone like you stay with us. All of us really appreciate your encouraging words, consistent loyalty and kindness. We look forward to having you back with us soon. Sincerely, Jasmine Mosher

Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 23 October 2016

We wanted to drive the Fundy Trail and see the St. Martins Sea Caves on our fall color trip to the northeast this October. We spent one night in this hotel in Saint John, and really enjoyed our brief time there. The hotel was easy to get to from NB Route 1 and near a shopping center with several restaurants....

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Helpful?
1Thank OhioLinda
About Hotel's Favourite Review
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Linda, Thank you very much for sharing your feedback. We are happy to hear you enjoyed your stay with us! The Fundy Trail to see the fall colours sounds wonderful - it must have been so beautiful. St. Martin's Caves is always a great choice. Thank you for choosing to stay with us, and we hope that you will...

Riverview, Canada
Reviewed 2 weeks ago

Service was excellent! Every person who served me at the front desk was friendly, and willing to go the extra mile, eg. phoning for a taxi several times, helping connect with Wifi. A complimentary chilli was offered for supper the day there was a blizzard. Hot breakfast provided was excellent. The room was very clean.

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Helpful?
Thank WENDY A
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Wendy, Thank you so much for giving us a 5-star review! We are happy to hear that you enjoyed our customer service and that we made your stay more comfortable. It was one of the worst storms we have ever experienced, but we certainly tried our best to make everyone feel as comfortable as possible. We really appreciate your...

Halifax, Nova Scotia
Reviewed 2 weeks ago

Greeting was very friendly after a long day of work. Treated well as a gold member. Free room upgrade. Was given two bottles of water and complimentary fresh home baked cookies. Thanks for great stay. Definitely will come back.

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Helpful?
Thank 909cassius
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Cassius, Thank you so much for the 5-star rating. We were ecstatic to read your review, as the front desk clerk who checked you in remembered who you were, and it made her happy to hear that you appreciated her customer service. Our team member that bakes all of the cookies in house will be pleased to hear that...

Fredericton, New Brunswick
Reviewed 2 weeks ago

Had a very good stay. Pool is great :) Good Location near restaurants and shopping. Really good breakfast as well. Would definitely recommend to others and would stay at this BW location again. Thanks for a very nice stay.

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Helpful?
Thank cybellearies
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear cybellearies, We are very happy to hear that you enjoyed your stay with us, and that you got to take advantage of our indoor heated pool. Thank you for your compliments regarding our breakfast. We certainly hope to see you again in the future! Sincerely, Jasmine Mosher

Camrose, Canada
Reviewed 2 weeks ago

My stay in this hotel was quite good and the staff were courteous and helpful. Breakfast had all items and was very good and no problems at all. Received a room upgrade and the room was quite nice and made my stay an enjoyable one.

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Helpful?
Thank jimo782
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Jim, Thank you very much for your review of our hotel on Trip Advisor. We love having you here with us. We are happy to hear that you enjoyed your room upgrade as well as our improvements in our breakfast menu. We will continue to strive to get better so that guests such as yourself will want to keep...

WATERVILLE NB
Reviewed 15 February 2017

very nice accomodations, was upgraded and given snack for gold membersip, had pool exercise room, micrwave mini fridge, suite had 2 tvs, extra couch and all ammenties. Breakfast was amazing, all choices available.

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Helpful?
1Thank KELLY M
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Ms. Kelly, Thank you very much for your kind words. We really loved having you with us and it is wonderful to hear that you enjoyed your stay with us. We look forward to having you back with us again soon. Sincerely, Jasmine Mosher

Halifax, Nova Scotia
Reviewed 15 February 2017

I stay at the Best Western weekly and the staff are friendly and helpful. Rooms are very clean and services are well worth the value. Gym and pool are clean. The location is excellent as it is close to all amenities - Walmart - Canadian Tire - Kent - Home Depot - Costco - Boston Pizza - Sobey's - Alcool...

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Helpful?
1Thank mikesH1325OK
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Mike, We really appreciate you choosing to stay with us when you're in Saint John. You're a valuable guest to us and we're happy to hear that you were well taken care. Thank you very much for your compliments and we look forward to seeing you again soon. Thank you for your loyalty to the Best Western brand. Sincerely,...

Charlottetown, Canada
Reviewed 9 February 2017

This hotel is a nice place to stay in St john.......it is outside the downtown core in a shopping and restaurant part of town. the Rooms were clean, the free breakfast was pretty good. home made pastries etc. as well as scrambled eggs, toast sausages or ham or bacon ( depending on the day). The breakfast staff were excellent.

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Helpful?
Thank slow_louie
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Dear Louie, Thank you so much for reviewing us on Trip Advisor. We are happy to hear that you enjoyed your stay with us and our breakfast. We love to make our guests happy and comfortable, so this really brightened our day. Thank you again for your positive comments. We look forward to having you back with us, and I...

Charlottetown, Canada
Reviewed 7 February 2017

Great overnight stay ! Check in was a breeze and "Jessica" was awesome ! Extremely friendly, super polite and helpful. She called our room to make sure everything was OK. That's customer satisfaction. Hotel is fairly new and rooms were extremely clean. Great parking, near major shopping area and Costco just around the corner. Hotel is fairly new and rooms...

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Helpful?
Thank MarkShark55555
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this review

Thank you so much or your compliments on our agent Jessica. She was ecstatic to read your review as she remembers you very clearly and appreciates all of your kind words about her. We are very happy to hear that you enjoyed your stay with us as well as our hot breakfast. The breakfast staff will be very happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Saint John Hotel & Suites! This beautiful, new hotel is within convenient walking distance to shopping, restaurants & a movie theatre, and has 77 rooms to choose from, including whirlpool rooms and suites. Guests will enjoy complimentary hot breakfast, parking and Wi-Fi, as well as a mini-fridge and 42" LED TVs in all rooms. Facilities include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 

Additional Information about Best Western Plus Saint John Hotel & Suites

Address: 55 Majors Brook Drive, Saint John, New Brunswick E2J 0B2, Canada
Region: Canada > New Brunswick > Saint John
Price Range: €87 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Saint John Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel And Suites
Best Western Saint John
Saint John Best Western
Best Western Plus Saint John Hotel & Suites New Brunswick, Canada
Hotel Style:
#1 Green Hotel in Saint John
#2 Romantic Hotel in Saint John
#3 Business Hotel in Saint John
#3 Family Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Saint John Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Saint John Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our suite with a king sized bbed”
 of 5 bubbles Edshoney, 5 Dec 2016 | Read review
“My room faced the parking lot in front of the Hotel, it was very quiet, perhaps since the non-tourist season is over.”
 of 5 bubbles Banjetta, 13 Nov 2016 | Read review
“avoid the suites!”
 of 5 bubbles miked004, 25 Aug 2016 | Read review
“Ask for a room away from the parking lot.”
 of 5 bubbles jmc55ma, 4 Aug 2016 | Read review
“highest floor”
 of 5 bubbles 754eduardd, 13 Jul 2016 | Read review
5 of 5