Love sitting on the balcony over the pool area. Rooms were comfy. Service was good breakfast was ok. Great place for kids and parents. Out of town but worth the drive! We will be back many times over the winter
I had stayed here just after the holidays for a family reunion. I have no complaints on my room or the service provided. My housekeeper both days was well mannered and provided everything I needed — and beyond! I didn’t happen to catch her name. My room smelled clean and my bed…
We noticed on the way out that we were charged more than our reservation email had quoted us per night. Housekeeping didn’t show and woman at checkout was uninterested in helping us book for next year like we normally do.Restaurant staff and check in staff were great. …
This was our first time at this hotel and we loved it. I was traveling with two teens and an 11 year old. The room was clean and the beds very comfortable. The surprise came when we opened the curtains. These rooms each have a balcony (with a table and seating) that opens to an…
The hotel was clean and breakfast was great but the service of the hotel was horrible! I slipped on black ice and fell on my tailbone and the front desk manager did not show any regard, remorse or offer any compensation!
"The wing that leads directly off the reception area seems to be the best."
"Stay on the main floor for a cleaner room."
"If you are travelling without kids request a room in the Business Class section."
"Choose another hotel"
"The rooms overlooking the pool/atrium seem better."