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All reviewspark and flysmall kitchenclose to the airportcurtains drawnstove topkitchen facilitiessuite hotelfull size fridgecaa discountbasic needskitchenette areaan extended stayairport parkinghot breakfastenjoyed the hot tubfree breakfastplace to stay
Up front let me say that the rooms and beds were good here. The staff is not. We were promised a grab-and-go breakfast as we were leaving on an early flight. Didn't even get a cup of coffee. Upon our return, there was no answer...More
Thank Lisa M
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 26 February 2018
Let me start by offering my sincerest apologies for what transpired. Clearly there was a snowball effect of things going wrong and we feel awful about that. The staff here work hard to provide a clean and comfortable experience for each of our...More
First off I used this hotel solely for the purpose of park and fly service. Upon arrival checkin was fast and quick. We prebooked our private shuttle service to the airport which availible 24 hrs a day. Arrived in the room to be clean and...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 15 January 2018
I'm so happy you enjoyed your stay with us! Combined with the convenient The Park n Fly rate, there is a lot of value to be had.
We are always at your service. So if there is ever anything more we can do to...More
Not terrible. Great staff and comfy bed. Room too hot ; can't turn it down only use a/c. Great break fast, with a full spread even on a week day. Hot tub is only warm. Super clean but disappointing. No cups and no cutlery either...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 11 December 2017
Thank you for taking the time to share your feedback. I'm truly sorry about your air conditioner. Did you reach out to the hotel for assistance? In most cases the thermostat just needs to be reset. And I apologize about the Hot Tub temperature....More
Hi, We recently stayed at this hotel as we needed to be near the airport. It was the best price in the area. The reception staff were friendly, competent, and helpful. The room was nicely appointed. Just needs a bit fussier cleaning, hair in bathtub,...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 6 November 2017
Thank you for choosing MainStay Suites and for taking the time to submit your feedback. We really appreciate it!
I'm happy to hear you enjoyed your stay! And I am truly sorry about the cleanliness issues within your room. I have already alerted the...More
Although this is more of a business oriented hotel that is convenient to the airport we were there 2 nights as leisure travelers and found it clean, quiet, and efficiently run with a convenient kitchenette and ample choices at their free breakfast. We needed nothing...More
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 18 September 2017
I'm so happy you enjoyed our amenities and had a pleasant stay with us. Your comfort is our top priority; so please let us know if there is anything more we can do for you. We are at your service! :-)
We hope to see...More