Blackcomb Lodge
4220 Gateway Drive, Whistler, British Columbia V8E 0Z7 Canada
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Room & Suite (104)
Dining (7)
What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 18/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blackcomb Lodge
Updated 18/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 50 hotels in Whistler
Location
Cleanliness
Service
Value
Travellers' Choice
The Blackcomb Lodge, is centrally located in the heart of Whistler Village. A quick six-minute walk to the Excalibur Gondola and Village Gondola, the Blackcomb Lodge offers easy ski access in winter and downhill mountain bike access in summer. The hotel is just steps away from shopping, restaurants and Whistler Square’s vibrant nightlife. Just off the hotel’s lobby, the award‐winning Araxi Restaurant + Oyster Bar offers a seasonally-focused menu featuring locally-sourced ingredients. While maintaining a classic alpine village design esthetic, the property was updated in 2016‐17 providing modern amenities and comforts guests have come to expect when staying at this popular four‐season destination. Blackcomb Lodge units come with complimentary high‐speed WiFi and Telus Optik 4K High Definition TV; most units include full kitchens. The heated indoor pool and hot tub offer fun and relaxation to complement guests’ Whistler adventures.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bicycle rental
Boating
Kids stay free
Children Activities (Kid / Family Friendly)
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Canoeing offsite
Tennis court offsite
Walking tours
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
99Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Contact
4220 Gateway Drive, Whistler, British Columbia V8E 0Z7 Canada
Getting there
Car HireSee all Whistler car hire
883Reviews10Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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The last time my wife and I were here, Dave, the manager at the time, made our stay very enjoyable. The rooms were meticulously cleaned, the staff was polite and attentive, and we had such a great time we had to come back. Fast forward to 2022, an angry man named Benny runs the place. When we entered the lobby he was yelling at a couple who was complaining about being given a dirty room with used towels on the floor and have drank glasses of wine on a table. He told then he had to send someone up to verify their account. They asked him why they would make that up? His response was gypsies come here all the time trying to get free rooms like that. The lady told him that was not okay, and was racist. His reply was how would they like to be blacklisted in Whistler for libel for calling him racist. Needless to say my wife and I cancelled our reservation. Save yourself some time, there is a much better hotel in Whistler.…
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is a dirty hotel with incredibly rude employees. I observed the front desk manager yelling at a new employee in front of guests. They sent us to a room that wasn't cleaned. Hotel manager is rude AF. They charge a "damage deposit." Hotel manger told us ALL HOTELS IN AMERICA charge a damage deposit because the Rolling Stones ripped sinks out of the wall once somewhere and that all rock bands wreck hotel rooms so everyone now has to pay a damage deposit everywhere. I told him that my rock band will never stay at Blackcomb Lodge again, and I suggest you avoid it too. A true dump.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Being right in the heart of the village was amazing. Even with the great night life in the village you heard none of it in your room. Great view and very friendly service. Wish we able to stay longer. Will be back for sure!
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Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was located in the centre of whistler village which is huge. However the hotel and room are a bit dated with many broken or out of service things like ALL of the elevator lights, ice machine, bathroom light and dishwasher with dirty dishes. Staff was amazing tho and very friendly and helpful.
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Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Beny Maameur, General Manager at Blackcomb Lodge
Responded 3 weeks ago
Thank for taking the time to leave a review. Unfortunately, some guests over loaded the elevator causing it to believe there was an earthquake and the safety sensors shut down the elevator, We got the elevator going but we were waiting for an electrician to repair the lighting. The dishes are clean and left in the dishwashers. Thank you for recognizing how hard the staff is working during this period of critical staff shortages.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Must stayyy when in whistler, all the staff is really sweet! Beny, the manager is super sweet, i lost my bag, and they went out of their way to help me! Will always be coming here!!! Amazingg!!!!! Close to the village and all amenities are superr duperrrr! Gondola 2 mins away!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent customer service, Beny, the manager, was very kind and helped us! Good location, village close by! Gondola close by, good views!!!. Cozy rooms, very happy with our stay. Must visit!!! Indoor hot tub and heated pool!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Read the other reviews about terrible customer service and hospitality. The older guy who works at the front desk has tiny man syndrome and picks fights with customers continuously. When my friends and I checked in this past weekend, more people needed to stay at the hotel than anticipated so we asked for a second room. The guy at the front desk made a discriminatory comment about Punjabi guests bringing way more people to the hotel than in their booking. When my friend said that's not okay to say, the guy at the front desk started a verbal fight with my friend immediately. I literally had to calm this guy down so that we could stay at the room we paid for. I have never had to de-escalate a employee who is yelling at a customer. Do yourself a favour and find accommodations elsewhere in Whistler, there are plenty of other hotels who don't have staff that pick fights and yell at customers.…
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Beny Maameur, General Manager at Blackcomb Lodge
Responded 4 weeks ago
Your review is libelous and defamatory and the accusations are completely false and misleading. A copy has been sent to the legal department and action will commence forthwith. Accusing someone of making a racist remark where what was said was completely the opposite shows that the person making the accusation has a predisposition to being racist himself and can only see the world in those terms. The maximum capacity of the room you booked was 7 and 9 guests showed up. It is also obvious that when you encounter a real man it is a threat to your masculinity or lack there of. You party would have been a fire code violation and compromised the safety of others guest of the hotel as a whole including the restaurant putting all at risk. This is very selfish on the part of you and your party. No one outside of registered hotel guests are allowed in the rooms. The manager was doing his job in protecting all guests. Your name will be circulated on the Whistler black list of problematic hotel guests that have no respect for property rules or the safety and security of other hotel guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DO NOT STAY HERE. My friend had his bachelor's party this weekend at Whistler, and for 9 guys, he accidentally booked only for 7, while me and another friend weren't on the list. So we decided to book a room for 2 on spot. While we are waiting for the booking for two to happen, he tells another customer "Oh you know these Punjabis always say two people and then they bring more". I heard it, so when I confronted him, he says, "oh I wasn't talking about you". I am completely shook by this behaviour by this staff. There were other Punjabi people in the lobby as well at the same time. I am not even Punjabi but the blatant racism was something I could not tolerate. When I confronted the man at the desk about it he told me he would not book me into the hotel and asked me to leave. Benny the Italian worker at the front desk needs to be fired. Needless to say, we decided to not go with this hotel. The level of customer service here is ZERO.…
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Beny Maameur, General Manager at Blackcomb Lodge
Responded 4 weeks ago
Your review is libelous and makes completely false accusations. A copy has been sent to the legal department and action will commence forthwith. Accusing someone of making a racist remark where what was said was completely the opposite shows that the person making the accusation has a predisposition to being racist himself and can only see the world in those terms. The maximum capacity of the room you booked was 7 and 9 guests showed up. This is a fire code violation and compromised the safety of others guest of the hotel as a whole including the restaurant putting all at risk. This is very selfish on the part of you and your party. No one outside of registered hotel guests are allowed in the rooms. The manager was doing his job in protecting all guest. If you would like to discuss this further we can but you need to take responsibility for your own actions and the consequences that you created. How dare you be racist against Italians that are people who have brought so much to cultures. This is an insult to all Italians and your written remarks are completely racist. We will make sure that your name is circulated on the Whistler black list of problematic hotel guests. Other Whistler hotels will be warned to not take any booking with this name associated. Also be sure that you will not be welcomed in any Italian business here or abroad.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my daughter stayed here for 6 nights, was booked last minute as a family emergency… and from calling to book, to check in out we had a great stay. Everywhere was clean, the room was spacious and the staff where great! The owners especially where so good!! They gave us a private room which wasn’t overlooked (with being a woman on my own with my daughter) which made us feel safe, they where really helpful and knowledgeable of the town places to eat, visit, they have great clean pool facilities. Can’t thank these guys enough Will definitely be staying again Highly recommend Thanks guys Charlie and Scarlett 👍🏻😊
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I really enjoyed my stay at the Blackcomb lodge. The room was great very comfortable and clean. Location was perfect it’s right in the heart of the village! The gondola was only a few minute walk away. The staff were welcoming and helpful. Shasha the front desk agent went above and beyond which made our stay lovely. I will definitely book here again it’s perfect for families we really enjoyed the indoor pool and hot tub. I would recommend this hotel to anyone you will definitely have a pleasant stay.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$163 - US$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blackcomb hotel whistler
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
71
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Claim Your Listing Frequently Asked Questions about Blackcomb Lodge
Which popular attractions are close to Blackcomb Lodge?
Nearby attractions include Escape! Whistler (0.2 km), Whistler Mountain Bike Park (0.5 km), and Audain Art Museum (0.3 km).
What are some of the property amenities at Blackcomb Lodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Blackcomb Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Blackcomb Lodge?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Blackcomb Lodge?
Conveniently located restaurants include Purebread, Peaked Pies, and Quattro At Whistler.
Are there opportunities to exercise at Blackcomb Lodge?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Blackcomb Lodge located near the city centre?
Yes, it is 0.1 km away from the centre of Whistler.
Are any cleaning services offered at Blackcomb Lodge?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Blackcomb Lodge?
The staff speaks multiple languages, including English, Spanish, French, German, and Vietnamese.
Does Blackcomb Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Blackcomb Lodge accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.