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Pinnacle Hotel Whistler

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#13 of 49 Hotels in Whistler
Certificate of Excellence
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Pinnacle Hotel Whistler
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1,262 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Whistler
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Showing 1,170: English reviews
Reviewed 3 weeks ago via mobile

No one from the front desk EVER says hello. I'm here every week and the ladies at the front desk never look up to greet me. So rude. I wouldn't recommend just based on the front desk staff. How hard is it to say hello?

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Helpful?
Thank Martyna B
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Martyna, Thank you for taking your time to pass your feed back on. I do sincerely apologize for that occurrence usually the opposite for us. Please do not hesitate to contact me if you would like to discuss further as i would be more than happy to chat with you. Kind Regards Sonia Anderson

A TripAdvisor Member
Atlanta, Georgia
Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

We enjoyed our stay at Pinnacle this week. Less than 10 minute walk through village to lifts. Feels like a European hotel. Room was quiet, clean and comfortable but not particularly roomy. Gas log fireplace was nice touch, and full kitchen with fridge, stove, dishwasher, microwave and coffee maker. Bathroom was in the small side but had a jacuzzi tub...

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Helpful?
Thank A TripAdvisor Member
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello, Thank you for your lovely review of our hotel, we are just so glad you enjoyed your time with us and we very much hope to have you as a guest in the future. Kind Regards Sonia Anderson

Sydney, Australia
Reviewed 4 weeks ago

I chose to stay at this Hotel because the price was right!!...I stay at the Harbourside Pinnacle Hotel in Vancouver often!!..The spa in the room reduces the space...it should be incorporated in the bathroom!!..

Review collected in partnership with this hotel
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Helpful?
Thank Sabrina F
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Sabrina F, Thank you for supporting the Pinnacle Hotel group we very much liked having you as a guest. Kind Regards Sonia Anderson

Ottawa
Reviewed 5 weeks ago

We stayed a week at the Pinnacle Hotel in Whistler. Room was small but adequate. Service was good. Starting to look a little worn down. Acess to the lifts is walkable - maybe a half mile. Good proximity to the shops and restaurants.

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Helpful?
Thank KanataBill
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear KanataBill, Thank you for taking the time to review our hotel we do appreciate your effort and look forward to having you vist with us again. Best regards Sonia Anderson

Reviewed 21 February 2017

This was my husband's second stay in this property. I joined him for the second week. Our room was spacious, with a kitchenette and that wonderful spa from which I could watch TV. Great fun. We had a balcony (too cold to go out there in February). The beds are comfortable and the bathroom also spacious. It's a great hotel...

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Helpful?
Thank Margot G
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Margot G, Thank you for taking the time to review our hotel. We are so glad your husband and yourself enjoyed your time with and you enjoyed our jacuzzi's. We very much look forward to having you stay again. Kind Regards Sonia Anderson

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 20 February 2017 via mobile

We booked a studio suite with a jetted hot tub next to the bed, 2 balconies, a fireplace and sofa. It was such a great experience from check-in to check-out. The staff was friendly and helpful and the room was awesome to stay in. After skiing we soaked in the jetted hot tub, turned the fireplace on and watched it...

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Helpful?
Thank A TripAdvisor Member
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello, We are just thrilled you enjoyed your time with us and thankyou for your lovely review. We can't wait to have you stay with us again. Kind Regards Sonia Anderson

Reviewed 19 February 2017

This hotel the rooms were kinda small when compared to other hotels. However- some rooms come with a hot tub inside the room, it is located close enough to skiing that you can walk and parking is underground locked-up with an elevator for easy download of gear into your room. I stayed here two times, was happy both times. As...

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Helpful?
Thank Brad R
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Brad R, Thank you for taking the time to review our hotel we are so glad your enjoyed your time with us. Our deluxe studio's have a double jacuzzi tub in them! We very much look forward to seeing you at the hotel again. Kind Regards Sonia Anderson

Perth, Australia
Reviewed 18 February 2017

Very accommodating staff who allowed an early check in and an upgrade. Spacious rooms and comfortable beds. The price was very reasonable considering the high cost of Whistler and how close the hotel is to the village amenities.

Review collected in partnership with this hotel
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Helpful?
Thank soile78
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Soile78, Thank you for your lovely review our hotel. We are just so thrilled that you enjoyed your stay it was certainly a pleasure. Kind Regards Sonia Anderson

Adelaide, Australia
Reviewed 12 February 2017

We returned to the Pinnacle Hotel Whistler after staying there during summer. It was lovely to come in from the cold and have the luxury of a fire in your room. The hotel is also in a great location within a few minutes walk to the village. Staff are always friendly. Would highly recommend this property.

Review collected in partnership with this hotel
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Helpful?
Thank R6983RNdeborahd
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello R6983RNdeborahd, Thank you so much for taking the time to review our hotel, we are just thrilled you enjoyed your time with us and very much look forward to having you visit with us again. Kind Regards Sonia Anderson

Reviewed 11 February 2017 via mobile

I've stayed all over Whis and this is my fav (based on value and experience). Now I wouldn't pay top dollar for it, I'd still use Miguel's picks or last minute deals (both on whistlers site) if this place was expensive. Nevertheless, this place is great!

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Helpful?
Thank mrvancouverbc
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Mrvancoverbc, Thank you for your review we are so happy you enjoyed your time with us, we hope to see you again soon. Kind Regards Sonia Anderson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Pinnacle Hotel Whistler

Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Region: Canada > British Columbia > Whistler
Price Range: €102 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
Number of rooms: 84
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Also Known As:
The Pinnacle Hotel Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Whistler staff and other travellers.
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Questions? Get answers from Pinnacle Hotel Whistler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor as the ceilings are higher, so feels more spacious.”
 of 5 bubbles margotg77, 21 Feb 2017 | Read review
“It is a good cost benefit option for high (peak) season”
 of 5 bubbles eduardomA3917AZ, 10 Feb 2017 | Read review
“Higher floor offers beautiful views of the mountain peaks”
 of 5 bubbles 356rosalies, 5 Feb 2017 | Read review
“Pick the rooms facing the south”
 of 5 bubbles , 11 Jan 2017 | Read review
“We liked the corner suite overlooking the pool. Lots of trees to look at!”
 of 5 bubbles Sweetpeas77, 7 Nov 2016 | Read review
5 of 5