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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,382 Reviews from our TripAdvisor Community

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Showing 2,283: English reviews
Reservoir
Reviewed 1 April 2016

11 nights and 12 days at Crystal made our trip an awesome experience. They really do focus on making you worry about nothing other than skiing and enjoying the snow. Everything we needed was there...and the Ski Valet and complimentary hot chocolates after skiing were more than just a pleasant surprise - it was attention to customer service that caught...

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Helpful?
Thank garyANDvivi2016
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Gary and Vivi, thank you very much for taking the time to provide the hotel with your feedback following your recent 11 night stay at the Crystal Lodge. We are flattered that our team made your experience so seamless and that you were able to focus your time and energy on the mountain and snow. Kind regards, Ian Lowe

London, United Kingdom
Reviewed 1 April 2016

I stayed at the Crystal Lodge for two weeks and really enjoyed my stay. Staff were very friendly, helpful and accommodating, and the hotel has some great facilities. The Wildwood Bistro situated in the lobby is a must for brunch (have the Cranberry toast!), and there are also two or three other restaurants that are inside the hotel as well...

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Helpful?
Thank Fran W
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Fran, thank you very much for your detailed review of your recent experience at the Crystal Lodge. Your details will be of assistance to many future travelers. I would like to remind guests that book the North Wing of the hotel that they can avoid walking past the Old Spaghetti Factory (off our lobby) as they go to the pool...

Xalapa
Reviewed 30 March 2016

We had a great experience at the Crystal Lodge, the staff was very kind, always ready to help. The location is great we can feel the mood of the town. The room was very comfortable and spacious. Looking to come back soon.

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Thank Lilianaortuno
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Lilian, thank you very much for your flattering review of the Crystal Lodge. We look forward to welcoming you back soon. Kind regards, Ian Lowe

Mannheim, Germany
Reviewed 30 March 2016

Crysteal Logde is in a very short distance to Whistler Village Gondola and Blackcomb Excalibur Gondola. You get great convenience whith your skis and boards, people always are friendly and service is excellent. Traditional Rooms are not very big, but you have very good und huge beds. We had a great time skiing and snowboarding.

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Helpful?
Thank Georg L
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Georg, thank you for your recent review of one of our Traditional King rooms here at the Crystal Lodge. We are pleased that the hotel exceeded your expectations and that you also had a memorable experience on the mountain. Sincerely, Ian Lowe

Reviewed 30 March 2016

What an amazing destination, Whistler Village is a must on any one travel itinerary. We unfortunately only planned 3 nights at Crystal Lodge Hotel, I wished we had have stayed longer. The hotel room were clean, modern and very comfortable. The staff were exceptional friendly, particularly Sarah who we met at reception she was very helpful and made our visit...

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Thank Pina S
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Pina, thank you very much for your recent TripAdvisor review. I look forward to sharing your feedback with our entire team at the Crystal Lodge. I would also like to thank you very much in advance for recommending the hotel to your friends and family members. Warm regards, Ian Lowe

Brighton
Reviewed 29 March 2016

The Crystal Lodge is literally in the centre of Whistler and it's just a few steps to both the Whistler and Blackcomb gondolas. The hotel has a number of restaurants attached, although we only used Starbucks and to the Crystal Lounge (great chicken wings). The room was very clean and well decorated and the king size bed was the biggest...

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Helpful?
Thank CyndiBrighton
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Cyndi, thank you for your recent 5 star review of the Crystal Lodge. We are pleased that the hotel overall exceeded your expectations and you were pleased to have chosen to stay with us. Kind regards, Ian Lowe

East Sussex
Reviewed 29 March 2016

Service was really good, the Location was excellent and I just had the most amazing time snowboarding in whistler! I would definitely recommend Crystal Lodge as a place to stay. Would definitely come back here!

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2Thank rossloc420
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for choosing the Crystal Lodge as your accommodation of choice for your recent 3 week holiday to Whistler. We look forward to the opportunity to welcome you back again in 2017! Warmest regards, Ian Lowe

Seattle, WA
Reviewed 29 March 2016

It is hard to find any faults with the Crystal Lodge. I would definitely pay a bit more for a deluxe room as it was nice and roomy. The kitchen area has sink, microwave, toaster and best of all the mini refrigerator even contains a small freezer compartment which most do not have. The location and ski valet top this...

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1Thank sadiej
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Sadie, thank you very much for sharing your feedback following your recent trip to Whistler. We also look forward to welcoming you back to the hotel in the near future. Kind regards, Ian Lowe

London, United Kingdom
Reviewed 29 March 2016

My husband and I have always wanted to ski in Canada, having only been to Europe previously. Our honeymoon gave us the perfect opportunity to do this. We booked the Crystal Hotel as we wanted something as close to the lifts within our budget. We arrived slightly jet lagged and were greeted by Sarah who was smiley, welcoming and very...

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Helpful?
1Thank chloe824
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Chloe, thank you very much for your detailed review of your recent Honeymoon stay in Whistler. The details you have provided are both helpful for myself and the team here as well as for all future travelers. I would like to clarify that the room type you have described is our Luxury King (as it has a Jacuzzi tub) whereas...

Naucalpan
Reviewed 28 March 2016

I have stayed in a handful of Hotels (upscale) in Whistler and is the fifth time I choose The Crystal mainly because its value and location. Excellent service also. I strongly recommend this hotel for families of 5 and more.

Review collected in partnership with this hotel
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Thank Santiago C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Santiago, thank you very much for your ongoing loyalty with the Crystal Lodge. We are pleased that this recent visit again exceeded your expectations and look forward to welcoming you and your family back many more times in the future. Sincerely, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: €91 - €505 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Cheap Tickets and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#2 Best Value Hotel in Whistler
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
19 questions
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Leeds, United Kingdom

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be a bit noisy so room away from Village Stroll might be quieter.”
 of 5 bubbles davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
“get a suite if affordable”
 of 5 bubbles StephenCurry61, 19 Dec 2016 | Read review
5 of 5