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Crystal Lodge Hotel

2,857 reviews
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Traveller (354)
Room & Suite (329)
Dining (14)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Crystal Lodge Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,857)Write a Review
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2,735 results
Traveller rating
1,570
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1,570
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All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffhot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenliftsbasalt
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441 - 445 of 2,735 reviews
Reviewed 11 March 2017

Really enjoyed the Crystal Lodge Suites - rooms are very clean and comfortable. The only downside for us was not knowing exactly where the hotel was when we first got to Whistler and having to lug our belongings down multiple flights of stairs (incl the...More

Review collected in partnership with this hotel
1  Thank justinn551
Response from ILowe, General Manager at Crystal Lodge HotelResponded 12 March 2017

Justin, thank you for taking the time to review the Crystal Lodge here in Whistler, BC. I am assuming from your review that you arrived to Whistler in an airport shuttle and that you were dropped off at the bus loop. I would recommend to...More

Reviewed 10 March 2017

You cannot go wrong with Crystal Lodge Hotel! It is ideally located close to Whistler Gondola in the heart of the village. We didn't experience any unsociable noise, the rooms are clean, comfy and perfect for what you need. There are so many restaurants, cafes...More

Review collected in partnership with this hotel
2  Thank Hannah T
Response from ILowe, General Manager at Crystal Lodge HotelResponded 12 March 2017

Hannah, thank you for returning to the Crystal Lodge on your recent trip to Whistler. We are pleased that we were able to live up to your high expectations from you first visit and look forward to welcoming you back again in the future. Warm...More

Reviewed 9 March 2017

The room size and advertised inclusions were misleading. The rest of the stay , location, cost and amenities were very good. The staff was friendly and helpful . The staff tried to make alternate arrangements for the small size of the room, by moving our...More

Review collected in partnership with this hotel
Thank robertoN3466SW
Response from ILowe, General Manager at Crystal Lodge HotelResponded 12 March 2017

Roberto, thank you for taking the time out of your busy schedule to provide us with a review of your recent experience at the Crystal Lodge. I would like to learn from your experience by ensuring that our room descriptions are exceptionally accurate. Please contact...More

Reviewed 7 March 2017

Came up in the off season so it was very quiet but the room was huge with a king bed and bathroom on the second level. The only downside was that the fire alarm went off for a really long time, I want to say...More

Thank travelchica782017
Response from ILowe, General Manager at Crystal Lodge HotelResponded 12 March 2017

Thank you very much for taking the time to post your review of the Crystal Lodge. I am sorry to hear that one of your sleeps was disrupted by a fire alarm. Only in very rare circumstances can our team silence the alarms otherwise we...More

Reviewed 5 March 2017

This was our first trip to the area and stayed at the Crystal Lodge at the end of February. We had a fantastic experience from start to finish. The reservation desk easily handled our large party (6 families) accommodating all of our needs. The rooms...More

Review collected in partnership with this hotel
Thank Jane S
Response from ILowe, General Manager at Crystal Lodge HotelResponded 12 March 2017

Jane, thank you for your review and hope that it was a memorable trip for yours and the other 5 families in your group. I do hope that you were also able to take full advantage of the games room. We hope to welcome all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$115 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$115 - US$683 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (354)
Room & Suite (329)
Dining (14)
Pool & Beach (14)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Amenities (3)
Questions & Answers
Ask a question
Crystl H
19 December 2017|
AnswerShow all 2 answers
Response from Emma J | Reviewed this property |
Yes they do - a washing machine and dryer.
1
Vote
weecolt
9 December 2017|
AnswerShow all 3 answers
Response from Ibo1980 | Reviewed this property |
Sorry, we don't have pets, the best way is to call and ask. Maybe they have restrictions on the pet size etc too. It is better to get the answer from them
0
Votes
Debbie W
11 June 2017|
AnswerShow all 9 answers
Response from Lostmanygolfballs | Reviewed this property |
Hi Debbie, we phoned direct to the hotel to book. We didn't know the layout of the hotel so didn't request a specific room location. Our room was overlooking the front of the hotel. Only if the patio door was open could... More
1
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Room Tips
"Loft suite, beware of heat trap upstairs. If this is an issue for you, be proactive in managing this during..."
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"Do anything you can to get a room NOT near the Village Square"
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"Ask for a higher floor."
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"Dont go that place!"
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