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Crystal Lodge Hotel

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2,468 Reviews from our TripAdvisor Community

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Showing 2,366: English reviews
San Antonio
Reviewed 13 June 2016

There was a small issue with our room when we checked in but the management was very nice and got us a new, upgraded room instead. We were there on our honeymoon and they had a handwritten note welcoming us with a bottle of champagne and swan towels on the bed. That was a great touch. Excellent location in the...

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Thank K695LOandrewg
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Congratulations and thank you again for choosing the Crystal Lodge to host your honeymoon to Whistler. We hope by all accounts it was a trip you will remember for a long time. Kindly, Ian Lowe

Christchurch, New Zealand
Reviewed 13 June 2016 via mobile

We stayed here a night. As we were early we got upgraded as.our room wasnt ready As my husband is a mountian biker they let us keep the car parked for the day and use the shower on level 2 before we head off. The rooms.are very big with nice views. Being in the heart of the village was really...

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1Thank claire_beer
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for sharing you feedback of the Crystal Lodge following your recent visit to Whistler. We look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Victoria, Canada
Reviewed 13 June 2016

We enjoyed our summer stay in June. The regular or traditional rooms are very small so it is worth choose a deluxe room. They have a nice seating area with a small kitchenette. some rooms also have balconies.

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1Thank SVict2004
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for visiting us here at the Crystal Lodge earlier this month. June is indeed a fantastic time to visit our area. Although the weather can be a mixed bag, all the activities and restaurants are available and the air quality is never better. Kind regards, Ian Lowe

Vancouver, Canada
Reviewed 12 June 2016

Very nice hotel well located in Whistler. Very clean and large room. Close to most of the restaurants. We've enjoyed the attached restaurant for breakfast. It was very convenient. Nothing to complain except that the room we had was close to a bar with music late in the evening.

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1Thank rgelinas
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your 5 star review of the Crystal Lodge. We look forward to the opportunity tow welcome you back again in the near future. Kind regards, Ian Lowe

Burnaby
Reviewed 12 June 2016

I stayed here with my girlfriend. The rooms were good, the service good, and location was excellent. This should of been an excellent 4-5 star review. However, immediately (1 day) after staying at the hotel, I noticed a rash develop on my knees. My bare knees spent some time on the floor carpet, which is the most likely reason this...

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Thank 84calviny
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Calvin, thank you for taking the time to provide the hotel with your review of your recent stay at the Crystal Lodge. I am so sorry to hear what sounds like an allergic reaction to either our linen detergent or more likely our carpet shampoo. Our team is in the process of sending you the shampoo label along with its...

Central Texas
Reviewed 12 June 2016 via mobile

We had room 226 overlooking the heated outdoor pool. Street noise wasn't a problem nor were we bothered by hallway noise. The doorframe was close fitting and there was a rubber sweep on the bottom of the door to help block noise and light. The ventilation system was quieter than most. A small table and two chairs made a nice...

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1Thank Laura K
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Laura, thank you very much for your retailed review of one of our traditional rooms here at the Crystal Lodge. you make a very good point in that if you have any concerns without having grab bars on the bathtubs, we have alternative options that can be discussed. Warm regards, Ian Lowe

Quebec
Reviewed 11 June 2016

We enjoyed our stay except for the air conditioning in our room, too noisy. We had to shut it off on a very hot day. We liked the location, in the middle of the village, Friendly staff, easy access, we recommend your Lodge,

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Thank Ursula P
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review of the Crystal Lodge. Should have the time to let me know what room you were in we would like to ensure that your air conditioner is working effectively. Thank you in advance for your recommendation. Sincerely, Ian Lowe

Bundaberg, Australia
Reviewed 10 June 2016

we stayed there for 4 nights, we where upgrated to king room , with kitchen, big lounge room, huge bathroom, great thank you to Catlin xx it is mid in Whistler, close to everything and anything, very close to see the Olympic rings, fantastic place to be , just awesome, thank you so much to everyone. xx

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1Thank happyBundaberg
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge on your recent visit to Whistler. I am pleased to read that Caitlin had such a positive impact on your visit. We hope to welcome you back to Whistler again in the future. Sincerely, Ian Lowe

Kamloops, Canada
Reviewed 10 June 2016

The Hotel was centrally situated on the main Village walkway. It was handy for all amenities and an excellent standard of hotel. Rooms well appointed. The loft apartment with kitchen area which was very useful.

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1Thank petergZ6129NO
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Peter, thank you for your recent review of the Crystal Lodge. I am pleased that the loft suite was the ideal configuration for your and your party. We look forward to welcoming you back shortly. Kind regards, Ian Lowe

Belfast
Reviewed 9 June 2016

Best hotel in Whistler. Rooms very clean and spacious, staff very friendly and attentive, Facilicties top range and met all our needs. Hotel is situated very centrally with easy access to the village.

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Thank colind886
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Colin, thank you so much for your recent 5 star review of the Crystal Lodge. We are honored to have exceeded your expectations. Kind regards, Ian Lowe

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: €88 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the stroll can be noisy at night”
MaryR575, 15 Apr 2017 | Read review
“Small rooms”
katem61, 5 Apr 2017 | Read review
“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
LeahMM01, 11 Feb 2017 | Read review
5 of 5