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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,474 Reviews from our TripAdvisor Community

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Showing 2,372: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 4 days ago NEW

You truly are in the heart of the village with absolutely everything within easy walking distance. The staff couldn't have been more helpful and they genuinely wanted you to have a great stay. Everything was very clean and the cosy store rooms one each floor for ski boots and gloves was a real bonus. Heated outdoor pool, hot tub, gym...

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Helpful?
Thank WATKINSFIONA
Torrance
Reviewed 5 days ago NEW

The hotel might be more of the expensive side but the service of the staff make it an extremely pleasant experience. Located centrally in whistler village it's very easy to navigate around, from the ski slopes/gondola to the various restaurants and shops everything is within easy walking distance. The front desk is extremely helpful, they will offer you cards or...

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Helpful?
Thank H7419KDchristinaw
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Christina, thank you very much for your review and for recommending the Crystal Lodge to all future travelers. I am pleased that you were able to take advantage of our exclusive Crystal Advantage promotion program and that you found our location allowed you to get the most out of your Whistler holiday. Warm regards, Ian Lowe

Vancouver
Reviewed 5 days ago NEW

It was my partners birthday and the front desk staff hand made a birthday card and chocolates and sent it up to the room. It was sweet. I would recommend the Loft suites with kitchenette. Pool is outside which is pretty cold in the winter although it's heated.

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Thank tiffanymL5851FM
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Tiffany thank you for choosing the Crystal Lodge to host your birthday getaway for you and your partner. We look forward to the opportunity to host many more celebrations in the future. Warm regards, Ian Lowe

Mill Creek, Washington
Reviewed 5 days ago NEWvia mobile

We had a fabulous two night stay at this hotel. Location being in the village and closed to both gondolas was amazing. It was maybe a five minute walk Max to the gondola. All the staff were very friendly and they kept the room very clean. Yes the rooms are a bit small but I would equate it to European...

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Thank Swimmy128
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your 5 star review of the Crystal Lodge. We are pleased that your expectations were exceeded and look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Reviewed 6 days ago NEWvia mobile

This stay was great the rooms where very nice and clean modern bathroom.. very friendly staff couldn't ask for more it was very convenient right in the center of the village will stay again just a great overall stay

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Thank Danny J
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Danny, thank you very much for your review and we look forward to welcoming you back again. Warm regards, Ian Lowe

Reviewed 6 days ago NEWvia mobile

Sticking purely to the Crystal lodge and not Whistler Village the hotel is good. However it feels a little disjointed, as all the food and drink outlets are independent of the hotel, even though located within. There are virtually no resident lounge areas and if in a standard room they are very small with no room for sitting in on...

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1Thank Phil W
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Phil, you have raised some very good points on your thoughtful review of the Crystal Lodge. If you are looking for a room with a nice seating area I would not recommend the Crystal King, Crystal Single or Crystal Double rooms. All other room types have a much larger floor plan offering a comfortable seating area for relaxing with a...

Brackendale
Reviewed 1 week ago

Crystal lodge has a great location and good parking. The rooms were fairly nice but the beds were lumpy and sagged in the middle. The coffee in the room was awful. Thank goodness for the attached Starbucks. It is very noisy here, basically because you are in the middle of the village. We faced away from the village but it...

Review collected in partnership with this hotel
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1Thank Jolene A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jolene, thank you for taking the time to review your recent experience at the Crystal Lodge. I am disappointed to read that you were not satisfied with your mattress and would ask that you contact me at ilowe@crystal-lodge.com to let me know what room you were in so that we can properly address the issue. I also appreciate you sharing...

Calgary
Reviewed 1 week ago

Had an amazing stay on April 16,2017. Clean and big room. Modern design.Super nice and professional staff. Great location.Highly recommended! Will stay again.5 star rating for everything. Thank you very much.

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Thank Irene K
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Irene, thank you for choosing the Crystal Lodge to host your recent April Whistler getaway. We very much look forward to welcoming you back again in the future as well as all of those guests that have responded to your recommendation. Sincerely, Ian Lowe

Fletcher
Reviewed 1 week ago

The location was great, service great. Room was a little small, but otherwise nice. Was located right in the center of the village, and not far from the gondolas. The ski valet option was nice too. We would stay there again.

Review collected in partnership with this hotel
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1Thank V140XGmichellek
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge. We look forward to welcome you back for your second stay at some point in the near future. Kindly, Ian Lowe

Exeter, United Kingdom
Reviewed 1 week ago via mobile

We had 3 nights here - great stay, easy parking, comfy bed and pool and hot tub. We didn't ski but still loads to do. Good spa products provided in room. Nice staff. Extremely Slow lifts bear in mind if needing to go fast!

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Thank tinaleach93
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Tina, thank you for your flattering 5 star review of the Crystal Lodge here in Whistler, BC. We look forward to welcoming you back again in the future. Warm regards, Ian Lowe

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: €87 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Cheap Tickets, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#2 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right in the middle of the village, pets welcome, great clean rooms. Golf course nearby.”
154joelj, 25 Apr 2017 | Read review
“Rooms facing the stroll can be noisy at night”
MaryR575, 15 Apr 2017 | Read review
“Small rooms”
katem61, 5 Apr 2017 | Read review
“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
davidgX7136CB, 22 Feb 2017 | Read review
5 of 5