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Crystal Lodge Hotel

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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Crystal Lodge Hotel
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Rooms
7 Jun8 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,936)
There are newer reviews for Crystal Lodge Hotel
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2,807 results
Traveller rating
1,618
865
225
63
36
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1,618
865
225
63
36
Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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11 - 15 of 2,807 reviews
Reviewed 1 week ago

Crystal Lodge staff were exceptional. They were friendly, helpful and very welcoming. The room was clean, comfortable and relaxing. The pool and facilities were well maintained and added an additional layer of relaxation and enjoyment.

Review collected in partnership with this hotel
1  Thank heatherreagh
Response from ILowe, General Manager at Crystal Lodge HotelResponded 2 days ago

Heather, thank you for recent 5 star review of the Crystal Lodge. We are pleased to read the experience exceeded your expectations and very much look forward to welcoming you back. Kindly, Ian Lowe

Reviewed 1 week ago

The hallway and room looked relatively new, clean and well maintained, though the smell of some industrial cleaning agent lingered in the air. The double room was a little cramped to hold two beds and two suit cases and carry on bags. The room had...More

Thank Bob J
Response from ILowe, General Manager at Crystal Lodge HotelResponded 2 days ago

Bob, thank you for your very detailed review of your recent visit to the Crystal Lodge. I believe the odor you could have smelled was from a recent tile cleaning we did in the lobby and all elevator foyers in the hotel. I am sorry...More

Reviewed 1 week ago

Arrived and checked and convinced to upgrade to a loft room for an extra $80 which we did. The room upgrade seemed like a good idea with the loft up stairs and away from the street noise. At first we were glad. Shortly after checking...More

Thank Dean B
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 week ago

Dean, as much as we aim to exceed the expectations of all our guests, we also value the feedback from those that fell shot of this goal. A mechanical issue with one of our hotel's transformers was discovered Saturday morning on a routine preventative maintenance...More

Reviewed 1 week ago

Great stay ... easy to find ... well located for the town and all the faclities . Room and staff1st class. Loved the balcong that was an unexpected bonus. The meal at Old Spaggetti was excellent . The breakfast at Bistro also 1st class. Great...More

Review collected in partnership with this hotel
Thank Richard P
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 week ago

Richard, thank you very much for taking the time to provide your feedback from your recent visit to Whistler and the Crystal Lodge. We are delighted that you enjoyed some of the many restaurant offerings under our shared roof. We look forward to the opportunity...More

Reviewed 2 weeks ago

Great property near everything! Large suites and beautiful lobby! Staff goes above and beyond to cater to your wishes. Couldn't ask for a better location 2 minute walk to to both gondolas to Whistler and Blackcomb.Dozens of restaurants and bars on the stoll within a...More

Thank DisplacedSkier
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 week ago

Thank you very much for sharing your feedback following your recent visit to the Crystal Lodge here in Whistler. We look forward to the opportunity to welcome you back the next time you are in the resort. Warm regards, Ian Lowe

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$95 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$95 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (367)
Room & Suite (528)
Pool & Beach (19)
Dining (5)
Amenities (7)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Bek K
17 March 2018|
AnswerShow all 3 answers
Response from Jan J | Reviewed this property |
Hi, There is also a free parking area not to far from the hotel. You can park, unload and then move your car to the free parking area. The hotel lobby has all the information. Greetings Jan
0
Votes
Nicola S
8 March 2018|
AnswerShow all 2 answers
Response from louis l | Reviewed this property |
I do not know but you should get this information on the website, Whistler Blackcomp under the ski school
1
Vote
Nicola S
8 March 2018|
Answer
Response from Dixiegals | Reviewed this property |
No idea ..was there in the summer
0
Votes
Room Tips
"There are rooms with balconies overlooking the street, but pay extra."
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"Lofts are terrible if there is a heat wave and no power."
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"Rooms on the village stroll side are noisier"
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"If staying for over a week, choose a upgraded room. Rooms facing the Main Street noisy at night."
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