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Crystal Lodge Hotel

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2,274 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
Vancouver
Reviewed yesterday NEW

Not much to say as only 1 night... clean, crisp and good location. easy access and expensive parking.. One of the good old standbys!! Should include a "Welcome drink" to help offset the steep self-parking price!!

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Helpful?
Thank John M
Mississauga, Canada
Reviewed 2 days ago NEW

Had a great three days in late November. Staff was exceptionally friendly and accommodating. Very clean and well organized facility. Great location - on main street and very close to lifts. Starbucks right in hotel.

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Thank Paul D
Newcastle, Australia
Reviewed 3 days ago NEW

We stayed in a two bedroom apartment, which was very large and much appreciated by our family of four . Outside of the noise issue for room 261, we couldn't fault anything else . Location is excellent and we were so impressed with the service.

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Thank maytomi63
Sao Paulo, SP
Reviewed 4 days ago NEW

Great location...you name it and you got it! Close to restaurants... shops... ski shops...lifts (Gondolas for both Backcomb and Whistler)...pubs... Convenient hotel parking (reasonable)... things that improvement: - location of the sauna...needs to be closer to the pool and jacuzzi.

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Helpful?
Thank Eduardo_Meirelles
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Eduardo, thank you for taking the time to post a review of the Crystal Lodge following your recent trip to Whistler. We are pleased that the hotel met all your convenience standards. As for the location of the sauna, you are right that it is not very close to the pool (or fitness room for that matter) however due to...

Reviewed 4 days ago NEW

Excellent option... Clean room...friendly staff...SUPERB location...good amenities... It is close to everything...restaurants...shops...lifts....pubs...you name it...you got it!! The only two things to improve... - the sauna could be closer to the pool and jacuzzi... - the room was a little too warm...couldn't get down to a cooler temperature unless the window was opened...

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Thank Eduardo M
Reviewed 4 days ago NEWvia mobile

Great location, free ski valet and pretty rooms! Proximity to the gondola coupled with amazing views and Basalt Restaurant attached to the hotel was amazing! I would highly recommend this place. Even the staff was awesome!

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Helpful?
Thank Michael M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Michael, thank you for taking the time to review the Crystal Lodge and Basalt Wine & Salumeria following your recent visit to Whistler. We are pleased that both establishments exceeded your expectations. We look forward to welcoming you back again in the future. Warm regards, Ian Lowe

Edmond, Oklahoma
Reviewed 5 days ago NEW

Great location and ski and out was easy. They had on site storage for ski and snowboard which great. Blackcomb is the best mountain to snowboard on. The on site Starbucks and the pub was great after long day.

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Thank 272zains
Innisfail, Australia
Reviewed 6 days ago NEWvia mobile

Have just returned from 2 nights here and loved it!! We caught the bus up from Vancouver and the hotel was very easy to find as its right in the middle of the village. The staff at reception where friendly and very helpful and even let us check in early. The room was clean and comfy, a great bathtub and...

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Thank itchyfeet062
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

'Itchyfeet', we thank you very much for taking the time to review the Crystal Lodge following your recent visit to Whistler. Unlike your user name suggests, I hope that your found your home-away-from-home in Whistler as we look forward to welcoming you back to hotel again in the future. Warm regards, Ian Lowe

Caboolture
Reviewed 1 week ago

Crystal Lodge is central to everything - close to the Gondola's, close to the shops. You couldn't ask for more... and the bed's are luxuriously comfortable! If we ever come back to Whistler, we wouldn't consider staying anywhere else.

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Thank rebekahlouiseh
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your passionate review of the Crystal Lodge. We are delighted that you had such a positive experience and very much look forward to welcoming you back again in the future. Warm regards, Ian Lowe

Reviewed 1 week ago

The staff in housekeeping are hard working and we appreciate them so much. The room was clean and beds were okay . We had a beautiful room . We had a one night of waking up from someone above us sounding like they were coming through the ceiling continued into the night. Other than that it was great and we...

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Helpful?
Thank Fran F
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Fran, thank you very much for your recent review of the Crystal Lodge. We are pleased that your expectations were exceeded and look forward to welcoming you back again in the future. Kind regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: €87 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
17 questions
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Leeds, United Kingdom
Melbourne, Australia

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms can be noisy anywhere depending on your neighbors”
 of 5 bubbles 485franf, 27 Nov 2016 | Read review
“We were in room 326. Quiet and comfortable.”
 of 5 bubbles SunLover80, 21 Nov 2016 | Read review
“Face the stroll if you like the party, face the back if you don't.”
 of 5 bubbles 679andrewR, 24 Oct 2016 | Read review
“If you have a family - room 308 is an awesome 3 bedroom suite, just lovely with fireplace and washer/dryer, 2 bathrooms.”
 of 5 bubbles jodih134, 22 Oct 2016 | Read review
“Rooms facing main strip were quite noisy due to people partying.”
 of 5 bubbles LuRo06, 21 Oct 2016 | Read review
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