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Pan Pacific Whistler Mountainside

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Pan Pacific Whistler Mountainside
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1,143 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
New York City, New York
Reviewed 4 days ago NEW

My wife, son, and I have stayed at many of the hotels in Whistler for ski vacations, including the Four Seasons, as well as many hotels in the Village. We can say that there is no doubt that the Pan Pacific Mountainside is the best ski hotel, not only in Whistler, but that we have experienced in the world. The...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank William P
PanPacificManagement, Guest Experience Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear William, Thank you for taking the time to write a review after your stay. Feedback from our guests truly is invaluable and allows us to continually monitor and improve the level of services that we are able to provide. I am glad to see that you have enjoyed your stay with us and hope you were able to experience...

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Great hotel right at the Gondola load stations. Great apartment style rooms, Irish Pub below, fabulous staff and reasonable rates. Ski lockers at ground level, spas on the deck looking straight up the mountain. Heaven.

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Helpful?
Thank ChristossL
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. It truly is appreciated. I'm glad to see you had a wonderful time. We certainly are lucky to have such a great product and an amazing team working alongside us helping our guests make their time in Whistler an experience they never forget. Thanks again...

Toronto, Ontario, Canada
Reviewed 1 week ago

5th time staying here, its really the best. I have also stayed at 4 seasons, westin, sundial, but the pan Pacific's location is second to none! hot tub and pool offer the best view of the resort after skiing. ski valet lockers convenient and very helpful. Dublin gate pub is a feast for the eyes and senses! locals and tourists...

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Helpful?
1Thank Robert W
PanPacificManagement, Guest Experience Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Robert, Thank you for providing feedback on your recent stay. I am glad that you enjoyed our pool deck and the Dubh Linn Gate and thrilled that your enjoyed your 5th stay with us. We all look forward to welcoming you again next year. Best regards, Melanie

Reviewed 1 week ago

This hotel is perfectly situated next to both gondolas and in the village center. The room options are perfect for 2-6 people. the facility is well maintained and the staff is great. We stay in a 2 bedroom apartment with full kitchen and has always been in great shape. The swimming pool and jacuzzi have a privileged view of the...

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Helpful?
Thank Enrique L
PanPacificManagement, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Enrique, Thank you so much for your wonderful feedback. We are delighted that you have enjoyed your stay once again! Indeed there is nothing quite like finishing a day skiing on the hill and be able to return to the pool and hot tubs to enjoy watching the skiers come down the slopes where you just were. We all...

Reviewed 2 weeks ago via mobile

I could not find fault with Pan Pacific Mountainside from when I booked to check out. The customer service leading into our trip was fantastic, I booked ski lessons, equipment hire and restaurants before I arrived and the service was also fantastic. The location is the best in Whistler at the base of the mountain, close to everything. 2 bedroom...

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Helpful?
Thank Paul K
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Paul, Thank you for providing feedback on your recent stay. I'm delighted to see that you had a great stay with us in Whistler and that we were able to assist you with all your concierge needs prior to your arrival. Your kind words are greatly appreciated and I will make sure to pass this on to our team....

Reviewed 2 weeks ago via mobile

It was our first time to whistler and this hotel was excellent. Very close to the lifts. It has an excellent location. The room was a suite with kitchenette. It was very well appointed. The staff were very attentive and accommodating. The ski rental from Salomon was effecient and equipment up to date. This was the most convenient place to...

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Helpful?
Thank Joe W
PanPacificManagement, Guest Experience Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Joe, Thank you for taking the time to review your recent stay with us. I am thrilled to hear you had a great experience with us and in Whistler. I am glad you enjoyed your room and I will pass the feedback about our staff onto the team. We would love the opportunity to welcome you back again. Kind...

Mexico City, Mexico
Reviewed 2 weeks ago

This was actually my second stay at the Pan Pacific Mountainside hotel. Let me tell you it was much much better than the last one! Service got revised and now I felt it more personal and caring. Rooms as usual are well kept and it is the only property in Whistler that offers full-kitchen all-suite rooms. This is a real...

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Helpful?
1Thank PauloPuglisi
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Mr. Puglisi, Thank you for reviewing your stay. It was great to welcome you back to Whistler and I'm happy to see you enjoyed your time with us. You are one of the first to provide feedback about our new ski lockers which we installed to make life easier for guests after a long day up the mountain. I'm...

Reviewed 2 weeks ago

It was my second time staying at the Pan Pacific Mountain Side. The hotel is great and it has the best location in Whistler -- almost a ski in and out. Cost in Christmas/New Year's is absurd compared to when I went in March, but it's the Holidays, so everywhere us pricey. Nice and spacious rooms (the studio is not...

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Helpful?
Thank Alessandra T
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Alessandra, Thank you for taking the time to provide feedback on your stay. I'm very please to see you enjoyed your comfortable suite and our great location and service. We are always looking for ways to improve our guests experience and your comments on our ski lockers are greatly appreciated. I will make sure to pass this on to...

Port Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

My boyfriend and I stayed here 14-19th December and loved every minute of our mountainside experience!! From check in to check out everything was easy and not a hassle at all! Staff couldn't do enough for you, very helpful and friendly. Location - Pan Pacific Mountainside has a superb location in the village, literally walk outside and pick the gondola...

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Helpful?
Thank Rebecca_Paul21
PanPacificManagement, Guest Experience Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Rebecca, Thank you for taking the time to write such a glorious review of our hotel after your stay. I am glad to see that you have enjoyed your stay with us so much and hope you were able to experience all that Whistler has to offer. Thank you again for sharing your feedback with us. We look forward...

Munich, Germany
Reviewed 2 weeks ago

The good: #1 the location. Ski in and out. The best in Whistler and it's easy to park your car too. The fireplace is nice. The bad: The cost. Way too expensive for what they offer but of course super popular during Christmas season. The noise from the snow plows and buses right around the corner early in the morning...

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Helpful?
Thank GlobalPolyglot
PanPacificManagement, Guest Experience manager at Pan Pacific Whistler Mountainside, responded to this review

Dear valued guest, Thank you for taking the time to write a review after your stay. I am glad to see that you have enjoyed your stay with us and hope you were able to experience all that Whistler has to offer. I am glad you enjoyed our location and the convenience of being right next to the lifts. Indeed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Embrace amenities and spectacular valley or mountain views. ... more   less 

Additional Information about Pan Pacific Whistler Mountainside

Address: 4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: €111 - €638 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets and Jetsetter so you can book your Pan Pacific Whistler Mountainside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Whistler
#3 Top resorts Hotel in Whistler
#4 Luxury Hotel in Whistler
#6 Family Hotel in Whistler
#7 Romantic Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Whistler Mountainside staff and other travellers.
11 questions
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Louisiana
over a year ago
Paducah, Kentucky
2 months ago

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Questions? Get answers from Pan Pacific Whistler Mountainside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose mountain view room”
 of 5 bubbles 983enriquel, 9 Jan 2017 | Read review
“best views, central location, great service”
  • SO close to the gondolas!
  • snowing view from our balcony
  • cozy rooms!
  • amazing views mountainside
  • having some drinks close to the fireplace
 of 5 bubbles PauloPuglisi, 6 Jan 2017 | Read review
“1 bedroom facing the mountain, 3rd floor and above”
 of 5 bubbles 713alet, 6 Jan 2017 | Read review
“Book early.”
 of 5 bubbles GlobalPolyglot, 3 Jan 2017 | Read review
“I'd get a room with an actual BED. Try to avoid Murphy bed unless you want to do a little work before bedtime.”
 of 5 bubbles AmedFriend, 9 Dec 2016 | Read review
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