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Holiday Inn Express Hotel & Suites Vernon

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Traveller (17)
Room & Suite (75)
Dining (9)
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Overview
  • Excellent27%
  • Very good46%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“hi express”(4 reviews)
“room was clean”(19 reviews)
“sausage patties”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (226)
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94
39
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All reviewshi expressroom was cleansausage pattiespresidential suitehot tub and swimming poolfront desk staffexercise roomking bedwould stay here againfridge and microwavenice stayfirst floorstayed one nightcoffee makerhighwaypillowsvancouver
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21 - 25 of 220 reviews
Reviewed 22 July 2017 via mobile

The place was packed. A tour bus was booked here. The parking lot is shared with another hotel and a restaurant. Price was average. They allowed pets. Staff were accommodating and found us parking. Our daughter forgot her toothbrush and they supply some toiletries like...More

1  Thank Kevin L
Reviewed 21 July 2017

There was only one front desk staff on when I checked in around 10 pm. She was quite busy trying her best to answer the phones and check me in at the same time. Room decor was very nice, beds were wonderful and I didn't...More

Thank KidsRGreat
Reviewed 3 July 2017 via mobile

The Holiday Inn in Vernon makes a great place to stay as it is very clean and staff very friendly. The breakfast is standard fair for Holiday Inns and I would say average with odd egg omelettes and sausage patties. Best place to eat within...More

Thank 29jrh
Response from Mike S, General Manager at Holiday Inn Express Hotel & Suites VernonResponded 4 July 2017

Thank you for the great comments about our hotel here in Vernon , our breakfast gets great reviews all the time . We also have many restaurant partnerships with many places here is Vernon that have offered our guests discounts . Mike GM

Reviewed 17 June 2017

I've stayed here before which is why I chose it again. Great front desk staff. Clean hotel. Room was large, modern clean and had a full sofa and very large flat screen. Quiet location. Breakfast was the same all all hie hotels and is fine....More

Thank coffeechik
Reviewed 17 April 2017

Theft didn't clean our room. When we came back to the hotel on the 2nd day, the room was the same condition as we left in the morning. No bed making, no bathroom cleaning, no vacuuming, no new towels, no new coffee supplies, and more....More

1  Thank spider2017
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites VernonResponded 8 May 2017

Hi spider2017, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$90 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$90 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (17)
Room & Suite (75)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Presidetial Suite Lovely but unavoidable to hear traffic from highway at night"
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"Make sure you understand that pet fees are over and above the room fee. Find a manager if your room is not..."
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"stay somewhere else"
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"Ask for a room far away from elevators if there are tour busses."
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