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Sparkling Hill Resort

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#2 of 20 Hotels in Vernon
Certificate of Excellence
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1 room 2 adults 0 children
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Sparkling Hill Resort
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1,695 Reviews from our TripAdvisor Community

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Showing 1,665: English reviews
Vancouver, Canada
Reviewed 21 August 2015

Resort hotel 5*, room 5*, service 5*, Breakfast 3 *, Breakfast Service 4.5*, Dinner 1*, Dinner service 0*, Drive to Vernon 20 mim. choice in food and chipper. Staff are very Nice and Friendly. DINNER STAFF ARE ARE AFTER RICH People Only.

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Helpful?
1Thank 3219Jambo
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for taking the time to provide us with your feedback. I am delighted to hear that you found the resort, the room and service to be exceptional! I am however concerned to hear of your Food & Beverage experience based on your ratings. If you are willing to share any more detailed feedback regarding this so I can...

Subaru, Papua, Indonesia
Reviewed 21 August 2015

We stopped by the Resort to view the facility and decided to have lunch in the cafe. It was not very busy but we waited more than 15 minutes for a server to approach the table. We were asked whether we wanted water and we replied 'yes' and then waited and waited with no water or service appearing. After a...

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3Thank Deanne Z
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Deanne, Thank you for your review. I am appalled and extremely disappointed to hear of your experience in Barrique & Java. This is simply unacceptable and most certainly not our standard, I do apologize for this unacceptable behavior, I will review this with our Restaurant Manager immediately. Thank you for sharing this feedback and providing us with the opportunity...

Burnaby, Canada
Reviewed 20 August 2015

So we checked in Sunday night for our mini honey moon where the concierge advised my husband "Next time we come they can do something special" My question is this is our honeymoon now why not do something special now? We stayed two nights and our bed sheets were not changed after the first night despite them being obviously dirty....

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1Thank Amita R
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Amita, Thank you for providing us with your review! Congratulations on your recent marriage! I am sorry to hear that we were not able to do anything special for you during this visit. We do try to advise guests with the tent card on their bed upon arrival that we will change the linens during their second full day...

Vancouver, BC
Reviewed 19 August 2015

I have always wanted to stay here, so we decided our mini-moon was the perfect chance for it! It's one of the most luxurious hotels I've stayed at, the steam rooms, saunas, and pools were amazing, and the hotel room was magnificent. The VIEW was incredible, along with the huge soaker tub and shower. We got the BC locals deal...

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Helpful?
Thank Tracy K
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Tracy, Congratulations on your recent wedding! What an exciting time this must have been! We feel so special that you picked us for your mini-moon! I am delighted that you had such an excellent time with us and were able to take full advantage of all of the complimentary amenities. We are extremely fortunate to be surrounded by such...

Vancouver, Canada
Reviewed 17 August 2015

There was no bar, food was ok. Service was ok. Breakfast buffet which was part of the room rate had no non-meat option. No cereal. Didn't get to try the spa this time since they had no availability based on my requirements. View was stunning in our room which was the room category we paid for. The AC was not...

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Thank T0niaYVR
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Tonia, Thank you for your feedback. I am truly sorry and disappointed to hear that you were not able to take advantage of our complimentary KurSpa amenities included in your stay as well as enjoy some services. We do have our Barrique & Java which is a lounge in the evening that serves as our bar, I apologize if...

Kamloops, Canada
Reviewed 17 August 2015 via mobile

We had a very nice stay at sparkling hills. The staff was very efficient and friendly. The spas are a lovely experience. We recommend the Rose steam room and the Igloo sauna. We has a nice light lunch at the café and enjoyed the sunset from the infinity pool. All together an excellent way to celebrate 10 years if married...

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Thank MelonGG
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for sharing your feedback with us! Happy belated Anniversary! It is wonderful to hear how you spent such a special occasion and that you had an excellent time with us. The Rose Steam is very popular and the Igloo is fantastic for cooling down. Congratulations again and we look forward to welcoming you back in the near future!...

Kelowna, Canada
Reviewed 16 August 2015 via mobile

We eloped up here and then decided to stay the weekend. The staff here are probably some of the most friendly people I have met. Finding a place to elope in the Kelowna area was next to impossible. Most places are not friendly to elopements and would prefer you spend $30,000 for a full wedding. Our ceremony was everything I...

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Thank xtinecarmen
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Congratulations on your recent elopement! How exciting! Thank you so much for allowing us to be a part of your special occasion! I am delighted that you had a fantastic weekend and that it was everything you hoped for. Thank you for mentioning how friendly the staff were! We look forward to welcoming you back, perhaps for an anniversary or...

Calgary, Canada
Reviewed 16 August 2015

We cancelled our reso 10 days in advance and were charged a $10.00 cancellation fee??? What's the point of booking through the hotel directly? I could have booked through Expedia or another site and cancelled with no penalty. What exactly is my $10.00 covering... An hours wage for the person picking up the phone, doing their job? I have never...

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3Thank wickedwine
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for providing us with your feedback. I am sorry to hear that you cancelled your reservation with us! It is part of our cancellation policy that if cancelled within 72 hours there is a charge of 1 night room and tax and outside of those 72 hours is a charge of $10.00, this is an administrative fee. We...

Tsawwassen, Canada
Reviewed 15 August 2015

Such a great spot and very chic with the best of views - Kurspa is phenomenal - I had a massage (thanks, Kimberley) and my wife had a pedicure and manicure - both top rated. The food is good. I did have some issues but management dealt with them efficiently. Going back in 4 days!!

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Helpful?
Thank Jim B
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Jim, Thank you for taking the time to provide us with your feedback. I am delighted to hear that you had a phenomenal massage and your wife a manicure and pedicure, thank you for specifically mentioning Kimberley, she is wonderful and we are very fortunate to have her as part of our team! We look forward to your return!...

Reviewed 13 August 2015 via mobile

It is what you can expect, it sort of feels like it was made for retired old people and theres nothing wrong with it just a little bold the mac and cheese needed a lot of salt and richer cheese,salad too was very bald but the salmon was delicious,the view is great and service too i would not really recommend...

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Helpful?
Thank Juanjo C
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Juanjo, Thank you for your review. Sparkling Hill is indeed adult orientated and is focusing on preventative health which is a bit more focused on guests 55 years and older. I am delighted that you found the salmon to be delicious and the view and service to be great, we are promoting a healthier lifestyle menu as well! Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sparkling Hill Resort

Address: 888 Sparkling Pl | Predator Ridge, Vernon, British Columbia V1H 2K7, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: €221 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sparkling Hill Resort 4*
Number of rooms: 152
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Also Known As:
Sparkling Hill Hotel Vernon
Hotel Style:
#1 Family Hotel in Vernon
#2 Business Hotel in Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Sparkling Hill Resort staff and other travellers.
14 questions
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Questions? Get answers from Sparkling Hill Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner, deluxe lake view, third floor”
 of 5 bubbles McKiels, 22 Mar 2017 | Read review
“The lake view is nice, but the other side is just as peaceful with horses in fields. You can get the lake view from the restaurants or pool.”
 of 5 bubbles amhey, 16 Mar 2017 | Read review
“Choose mountain view, lake view does not warrant the additional cost.”
 of 5 bubbles elmanab, 15 Mar 2017 | Read review
“Choose a lake view room”
 of 5 bubbles mmewen, 15 Mar 2017 | Read review
“Mountain view is just fine”
 of 5 bubbles katsmy2016, 14 Mar 2017 | Read review
5 of 5