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    Arbutus Inn

    2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada
    1 (778) 654-6700
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    1/1/2018 2/1/2018
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    Savings alert: 10% below average rate

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    US$70
    US$71
    US$71
    Traveller (30)
    Room & Suite (120)
    Hotel & Grounds (44)
    Overview
    • Excellent40%
    • Very good29%
    • Average21%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Kitchenette
    Concierge
    Wheelchair Access
    Housekeeping
    Breakfast included
    2.0 Star Hotel
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (225)
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    1 - 5 of 213 reviews

    Reviewed 11 November 2017 via mobile

    Close to downtown, great pricing and a very nice room! Far exceeded expectations. You will be comfortable and the staff was always very friendly and helpful day and night. Just a little out of downtown, and so it close to everything, shopping restaurants and nightlife.More

    Thank Jason V
    Response from ArbutusInn, Manager at Arbutus InnResponded 4 weeks ago

    Dear Jason V, Thank you for your review on Tripadvisor on your recent stay at the Arbutus Inn. We are very happy to ready that you enjoyed your stay and found our staff to be very friendly. We look forward to having you as a...More

    Reviewed 17 September 2017

    We have stayed a couple of times in hotel both were very nice rooms good very clean service very good a plesure to stay there I am sure we will stay again in the near future Beryl susan and lesley had a wonderful stay.

    Thank beryl g
    Response from ArbutusInn, Manager at Arbutus InnResponded 18 September 2017

    Dear Guest, Thank you for your feedback on Tripadvisor. We are glad to hear that you had a nice stay during your time in Victoria and look forward to having you as a guest in the future.

    Reviewed 16 September 2017

    We had wanted to stay in hotel downtown but everything was booked and so chose the Arbutus Inn. It was very clean, bed was comfortable,staff very pleasant. The bus stop was a couple of minutes walk away and it took five minutes to get downtown,...More

    Thank matildakpt
    Response from ArbutusInn, Manager at Arbutus InnResponded 18 September 2017

    Dear Guest, Thank you for your feedback and review on Tripadvisor. We are glad to see that you enjoyed your time at the hotel and in Victoria. We look forward to having you as a guest in the future and thank you again.

    Reviewed 9 September 2017

    Went to Victoria for a night on the town. Booked in at the Arbutus Inn. The staff were extremely friendly. The room was very clean. The hotel is located close to all amenities. Always a great place to stayMore

    Thank Andrea M
    Response from ArbutusInn, Manager at Arbutus InnResponded 11 September 2017

    Dear Guest, Thank you for your feedback on TripAdvisor. We are glad to see that you had a nice stay during your time with us a the Arbutus Inn. We appreciate the feedback. Thank you and we look forward to having you as a guest...More

    Reviewed 7 September 2017

    We booked this place for labor day weekend. For $150 a night, I expected better. My wife was disappointed when she saw the room in person. The pillows were terrible and mushy, the cleanliness of the sheets were questionable, the AC was loud and took...More

    2  Thank ThienTin
    Response from ArbutusInn, Manager at Arbutus InnResponded 11 September 2017

    Dear Guest, Thank you for your feedback on TripAdvisor. Sorry to see that you rated us so low. Sorry that you did not find your stay as accommodating as you would have wanted. $150 for the night on a long weekend during Labor Day is...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Room amenities
    • Air Conditioning
    • Microwave
    Details
    • Price range
    • US$58 - US$107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Business Hotel in Victoria
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA and Cancelon so you can book your Arbutus Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria >
    • Burnside
    • Also Known As
    • Arbutus Hotel Victoria ,
    • Travellers Hotel Victoria ,
    • Travellers Hotel Central ,
    • Arbutus Inn Victoria, Canada - Vancouver Island
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    Traveller (30)
    Room & Suite (120)
    Hotel & Grounds (44)
    Bathroom (8)
    Nearby
    Nearby HotelsSee all 208 hotels in Vancouver Island
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    1.56 km away
     
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    3,918 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andrew S
    16 August 2017|
    AnswerShow all 2 answers
    Response from ArbutusInn | Property representative |
    To walk to Chinatown from the Arbutus will take about 15 to 20 mins and then from there to the Empress Hotel which is in the harbor would take about another 15 or so mins. You can always google on mapquest for the walking... More
    0
    Votes
    bobdibidwell
    9 May 2017|
    Answer
    Response from ArbutusInn | Property representative |
    Hello. No we are not in walking distance to the BC Ferry Terminal. You would need to take the bus or a taxi. The BC Ferry terminal is located in Sidney BC which is about a 30 min drive from the hotel. There is other boat... More
    0
    Votes
    Nancy M
    15 April 2017|
    Answer
    Response from ArbutusInn | Property representative |
    Hello Nancy, At this time the rate for the two days you are asking a rate on is $179.95 plus taxes per night. This price is subject to change. It will only be confirmed once you decide to book. This room would include a... More
    0
    Votes
    Room Tips
    "Spend more money and get a better place"
    Read review
    "no elevator but ask for a room on the top floor"
    Read review
    "Ask about the newly renovated 4-piece bathrooms."
    Read review
    "Monthly rate is excellent value. Great place to stay if your planning a move to '' VIC''!!!"
    Read review
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