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Harbour Towers Hotel & Suites

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#22 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Harbour Towers Hotel & Suites
Harbour Towers Hotel & Suites
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1,647 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
Nanaimo
Reviewed 22 July 2016

Restaurant is open at odd hours, had to use the other local restaurants. Beds are hard, no air conditioning. Found the staff nice enough but wasn't impressed. Cleanliness was okay, not spectacular. No room service? Phone down to the front desk a few times, didn't get answered?

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Helpful?
Thank 336tannisb
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear 336tannisb, Thank you for taking the time to submit a review and for the comment you provided. At the Harbour Towers Hotel & Suites we pride ourselves on providing clean, comfortable accommodation, delicious food and the very best in customer service but it seems we were not at our best during your stay and for that I apologize. I...

Düsseldorf
Reviewed 22 July 2016

Overall experience very good. / Late night check-in was o.k. / Great Location to visit Harbour and downtown / Restaurant in the morning quite crowded /Optimize your stay with a room with a view to the Harbour (higher than 6th floor)

Review collected in partnership with this hotel
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Helpful?
Thank T6858PQthomasm
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear T6858PQthomasm, Thank you for taking the time to submit a review. We are pleased to read that your stay at the Harbour Towers was a good one. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager

Portland, Oregon, United States
Reviewed 21 July 2016

The location was two blocks from the ferry, parliament and the museum. Amazing location. Great to have a kitchenette and a separated living room space for days you just want to stay in and make your own meals. The staff was so kind, one staff member saw we had an empty botyle before the breakfast opened and offered to get...

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Helpful?
Thank PortlandOregon2012
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear PortlandOregon2012, Thank you for taking the time to submit a review. The team at the Harbour Towers Hotel & Suites genuinely enjoy engaging with our guests and true believers that it is the little things that make the difference so we are thrilled to read that was exactly your experience. We appreciate the comments about the breakfast buffet and...

Puyallup
Reviewed 21 July 2016

The room had a great view because we were on the harbor side. It was neat to have dishes and supplies to cook. However, the room wasn't as clean as I would expect it to be. The toilet had blood on the seat and the dishes didn't look very clean. There is no AC unit in the suite we had....

Review collected in partnership with this hotel
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1Thank dem716
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear dem716, Thank you very much for your comments and feedback on your recent stay with us. At the Harbour Towers Hotel & Suites we strive to provide our guests with clean, comfortable accommodation, delicious food and the absolute best in guest service and experience. We were certainly not up to our own standards during your stay and for that...

Prince George, Canada
Reviewed 20 July 2016

We stayed here for two days. The room was part of a larger vacation package and not a hotel that we would have normally chosen. The hotel is dated but also quite clean. The front staff were very pleasant and booking in was quick and easy. The room was certainly dated and didn’t have air conditioning. I should have paid...

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Helpful?
Thank Bill J
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Bill J., Thank you for taking the time to submit a review and the comments you provided. We agree that we are in need of a refresh but pleased to read that the things in our control such as providing clean and comfortable accommodations more than met your expectations. I am sorry to read that you missed the fact...

Surrey, Canada
Reviewed 20 July 2016

Our 3rd visit to this hotel. The front desk & dining room staff are excellent - friendly & helpful. Breakfast buffet good value. I have celiac disease & avoid buffets but the server brought me fresh eggs & potatoes from the kitchen. Gf bread & muffins available. Rooms get warm overnight when sliding door closed & there's no air conditioning....

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Helpful?
Thank Dawn E
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Dawn E, Thank you for taking the time to submit a review and for continuing to choose the Harbour Towers Hotel & Suites. At the Harbour Towers we strive to provide the very best in customer service and feel it is is the little things that make the difference so we are thrilled to read that has been your...

Silverdale, Washington
Reviewed 19 July 2016

The staff was very accommodating, fantastic breakfast the children had a great time. Would recommend family and friends. Everything was within walking distance, The price of the cyst was good on a family budget, we found the whole staff was very pleasant and somewhere even fun to chat with, what engages in conversation as to where we were from and...

Review collected in partnership with this hotel
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Helpful?
Thank Kathy F
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Kathy F, Thank you for taking the time to submit a review and for the perfect score! The team at the Harbour Towers genuinely enjoy engaging with our guests so we are thrilled to read that was exactly your experience. We have to agree with you in that we feel we a perfect choice for a family due to...

California
Reviewed 19 July 2016

We recently stayed at this hotel. While it was it a good location - not in the middle of the action but definitely walking distance -. They also have a shuttle that will take you and pick you up in the area. That was very helpful to us. You can walk to Clipper Ferry. The front office staff was great....

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Helpful?
Thank r c
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear r c, Thank you for taking the time to submit a review. We agree that we are in need of a refresh but pleased to read that all things in our control more than met your expectations. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager

Ames
Reviewed 18 July 2016

Very pleasant stay at Harbour Towers. My wife came to the conference with me, and we had the breakfast coupons. One improvement which could be made is to have better variety at breakfast. Our room had a great view, and the staff were very helpful. Overall, very good experience.

Review collected in partnership with this hotel
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Helpful?
Thank ronaldm164
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear ronaldm164, Thank you for taking the time to submit a review and for choosing the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us. We appreciate the feedback provided as it helps us to be better. We look forward to welcoming you back again in the near future. Kind regards,...

Burnaby
Reviewed 18 July 2016

The location is good and calm. We can take a rest in a good environment. Also I enjoy the bathing because the quality of water is superb and I like buffet in the morning. The taste of the meals were excellent and the services were perfect. But the bathroom lights were gone in the morning and I smelled perfume. The...

Review collected in partnership with this hotel
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Helpful?
Thank youngy772
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear youngy772, Thank you taking the time to submit a review and for the comments you provided. We are pleased to read how much you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind regards, Tracey Sims General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Harbour Towers Hotel
Harbour Towers Hotel
Cuisines: Canadian, International
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Harbour Towers Hotel & Suites we believe "It's the little things that make the difference". From our professional front desk personnel to our dedicated room attendants, our ultimate goal is to provide the impeccable service and extra little touches that will make your visit memorable. The Harbour Towers Hotel & Suites offers some of the most spacious and comfortably appointed accommodations in Victoria. Most of our rooms and suites have balconies and many display breathtaking views of the vibrant Inner Harbour or the majestic Olympic Mountains and the Strait of Juan de Fuca. Whether traveling for business or pleasure, you can rest assured that at Harbour Towers Hotel & Suites, your comfort is our primary concern. ... more   less 

Additional Information about Harbour Towers Hotel & Suites

Address: 345 Quebec St, Victoria, British Columbia V8V 1W4, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €95 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harbour Towers Hotel & Suites 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Harbour Towers Hotel Victoria
Harbour Hotel Victoria
Harbour Towers Hotel & Suites Victoria, Canada - Vancouver Island
Hotel Style:
#5 Green Hotel in Victoria
#16 Family Hotel in Victoria
#18 Business Hotel in Victoria
#22 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Harbour Towers Hotel & Suites staff and other travellers.
11 questions
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Questions? Get answers from Harbour Towers Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour View fantastic”
  • Harbour from 7 th floor
  • 7 th floor
  • 7th floor
  • Double beds. Clean
 of 5 bubbles IslandPrairieGirl, 16 Mar 2017 | Read review
“Ask for upper floors, unobstructed views”
 of 5 bubbles barbaracJ2942IU, 2 Mar 2017 | Read review
“ask for quiet and you get it”
 of 5 bubbles sayitstr8, 2 Mar 2017 | Read review
“Get a room on a high floor with views of Victoria harbour”
 of 5 bubbles O8459QCpeterc, 1 Mar 2017 | Read review
“Go for a suite!”
 of 5 bubbles 723grahaml, 26 Feb 2017 | Read review
5 of 5