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Harbour Towers Hotel & Suites

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#22 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Harbour Towers Hotel & Suites
Harbour Towers Hotel & Suites
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1,713 Reviews from our TripAdvisor Community

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Showing 1,657: English reviews
Calgary
Reviewed 1 week ago

Ever arrived at an otherwise nice hotel, and find your sheets and shower curtain were both ripped? Oh and the remote would not work. Minor service issues, speak volumes about a mis managed staff, with low service expectations.

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Helpful?
Thank crisilton
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear crisilton, Thank you for your comments as we appreciate hearing from all of our guests. At the Harbour Towers our team strives to provide all of our guests with clean, comfortable and well maintained accommodations, but it would seem we were not up to our own standards when it came to your guest room and for that I sincerely...

Edmonton, Canada
Reviewed 1 week ago via mobile

We were fortunate enough to get a penthouse suite and enjoyed it immensely. The room could use some updating, but it was so comfortable we didn't mind. The front desk clerk Michael was fantastic when we checked in. Stephanie at the front desk was also helpful in helping us surprise our friends. The staff at Vic's were also marvelous. We...

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Helpful?
Thank elfandbunny
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear elfandbunny, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We agree that we are in need of a bit of a refresh but our team works hard at providing our guests with clean, comfortable accommodation, delicious food and the very best in customer service, so we are thrilled to read...

Seattle
Reviewed 1 week ago

Beautiful hotel. Very close to clipper and fisherman's wharf. Great customer service. Very comfy rooms. Very helpful front desk clerks and the shuttle driver. Provided early check in, upgraded us to suites.

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Helpful?
Thank Jpannu76
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear Jpannu76, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. Our team genuinely enjoy engaging with our guests so we are thrilled to read that was exactly your experience. We look forward to welcoming you back to the Harbour Towers again in the near future. Kind regards, Tracey Sims General Manager...

Vancouver
Reviewed 1 week ago

Harbour towers has been a great stay for me and my family, year after year for when we travel to the First Nations soccer tournament held at topaz. Easy to get to and wonderful staff. A lot of things to do!

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Helpful?
Thank B6024CFalices
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear B6024CFalices, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are thrilled to read that we continue to meet you and your families expectations. We hope the soccer tournament was a success and we look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey...

Parksville
Reviewed 1 week ago

Hotel is to old and needs to go away. A waste of a lovely location Should build a nice hotel with a pool and restaurant on the roof to take advantage of the location Or make a nice condo and hotel combination

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Helpful?
Thank 31dannyj
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear 31dannyj, I am very sorry to read of your disappointment and especially the reasons for it, because indeed we are an older hotel awaiting refurbishment decisions, but usually receive kudos for the elements within our control. This includes our friendly and service oriented staff, cleanliness and indeed value pricing when compared to the downtown hotels. With thanks, Tracey Sims...

Seattle, Washington
Reviewed 1 week ago

Harbor Towers has become a staple "go to" hotel when I come to Victoria. I trust the friendly staff & can count on this hotel to be a great value. Location is great since it's quiet as it's tucked into the inner harbor, yet a short walk to downtown.

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Helpful?
Thank 123suzyq
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear 123suzyq, Thank you for taking the time to share your experience at the Harbour Towers and for being such a loyal guest. We are pleased to read that we have become your "go to " hotel and that we continue to meet your expectations. We look forward to your next visit. Kind regards, Tracey Sims General Manager

Vancouver, Canada
Reviewed 1 week ago

The stay was wonderful.. staff was very friendly. Our door handle fell off, but staff quickly fixed it. We will be returning again next year for another wonderful stay at the hotel. The brunch was awesome.

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Helpful?
Thank martinstephenl
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear martinstephenl, Thank you taking the time to share your experience at the Harbour Towers Hotel & Suites. We are thrilled to read how wonderful your stay was and that our team more than met your expectations. We look forward to welcoming you back to the Harbour Towers again very soon. Kind regards, Tracey Sims General Manager

Saskatoon
Reviewed 2 weeks ago

Excellent Harbour views from the upper floors. Very clean and well set up rooms. Great location for accessing the Harbour & downtown area. Several great tourist attractions within walking distance.Park in P3 for the best access to the Elevators.

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Helpful?
Thank TJ82Brown
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear TJ82Brown, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay with us as we have to agree that the views offered from our upper floors are second to none in the city. We look forward to welcoming you back to...

Edmonton, Canada
Reviewed 2 weeks ago

Location, service and value is very good. The rooms are comfortable. Pay extra for a higher floor room to get a view. Breakfast service is personalized and tests your patience, but overall a good experience. The hotel could use updating in decor. Still good value and very friendly staff.

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Helpful?
Thank GainerTheGopher62
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear GainerTheGopher62, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We agree that we are in need of a refresh but thrilled to read that your stay was a pleasant one and that you found the value in staying at the Harbour Towers. We look forward to welcoming you and your...

White Rock
Reviewed 2 weeks ago

Penthouse suite sliding balcony doors did not lock. The location is superb with in easy walking distance to the central harbour and shops. The breakfast had a very good selection. Parking was always available.

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Helpful?
Thank juditha438
Tracey S, General Manager at Harbour Towers Hotel & Suites, responded to this review

Dear juditha438, Thank you for taking the time to share your experience at the Harbour Towers Hotel & Suites. We are pleased to read how much you enjoyed your stay and our close proximity to all that Victoria has to offer. We take pride in exceeding the expectations of all of our guests, therefore no detail is too small for...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Harbour Towers Hotel
Harbour Towers Hotel
Cuisines: Canadian, International
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Harbour Towers Hotel & Suites we believe "It's the little things that make the difference". From our professional front desk personnel to our dedicated room attendants, our ultimate goal is to provide the impeccable service and extra little touches that will make your visit memorable. The Harbour Towers Hotel & Suites offers some of the most spacious and comfortably appointed accommodations in Victoria. Most of our rooms and suites have balconies and many display breathtaking views of the vibrant Inner Harbour or the majestic Olympic Mountains and the Strait of Juan de Fuca. Whether traveling for business or pleasure, you can rest assured that at Harbour Towers Hotel & Suites, your comfort is our primary concern. ... more   less 

Additional Information about Harbour Towers Hotel & Suites

Address: 345 Quebec St, Victoria, British Columbia V8V 1W4, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €116 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harbour Towers Hotel & Suites 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Harbour Towers Hotel Victoria
Harbour Hotel Victoria
Harbour Towers Hotel & Suites Victoria, Canada - Vancouver Island
Hotel Style:
#5 Green Hotel in Victoria
#16 Family Hotel in Victoria
#18 Business Hotel in Victoria
#22 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Harbour Towers Hotel & Suites staff and other travellers.
13 questions
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Questions? Get answers from Harbour Towers Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view ask for it, but you will pay for it”
759marianner, 23 Apr 2017 | Read review
“9th floor and up for the views”
familyvisitor09, 21 Apr 2017 | Read review
“If offered an upgrade for a better view, worth taking! 9th floor facing the harbour provided lovely morning and evening views!”
MJ_2053, 1 Apr 2017 | Read review
“Harbour View fantastic”
  • Harbour from 7 th floor
  • 7 th floor
  • 7th floor
  • Double beds. Clean
IslandPrairieGirl, 16 Mar 2017 | Read review
“Ask for upper floors, unobstructed views”
barbaracJ2942IU, 2 Mar 2017 | Read review
5 of 5