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Chateau Victoria Hotel and Suites

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#16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,842 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Victoria Hotel and Suites
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Showing 1,777: English reviews
Fanham
1 review
Reviewed 24 June 2016

We loved this hotel, it was so nice to have a suite and really comfortable bed. Hotel was only 5 min walk from the harbour front and main shopping area, the staff were very helpful and friendly. Would definitely recommend.

Review collected in partnership with this hotel

Helpful?
Thank terrypO1110TB
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear terrypO1110TB, Thank you for your kind words about our hotel. We are thrilled to read that your recent stay was so comfortable, and that you would recommend us to others. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator More 

Healdsburg
1 review
Reviewed 23 June 2016

The Chautea Victoria was very pleasant. Our room was not overly large, but adequate. Clean and light. The staff was delightfully helpful, especially shuttle driver Keith who went above and beyond. The roof top bar/restaurant has a spectacular view. Convenient location.

Review collected in partnership with this hotel

Helpful?
Thank northerncali4nian
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear northerncali4nian, Thank you for taking the time to share your feedback with us. We are pleased that your recent visit was so enjoyable and that you enjoyed the view from Vista 18. Thank you also for complimenting our dedicated team – especially Keith, who was thrilled to hear that his efforts were recognized during your stay. We hope to... More 

Canada
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 June 2016

Located very near the harbour if you enjoy walking about - we parked the car and walked everywhere. The staff are friendly and helpful. We did have a parking fee per night. The beds were very comfortable along with the pillows. The washroom is a bit small - it is an older hotel that has been renovated and the room... More 

Helpful?
Thank Bunchkin
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Bunchkin, Thank you for your detailed review of the Chateau Victoria Hotel & Suites. We are thrilled that you found our hotel so "Comfy and Clean," and that you enjoyed the panoramic view from Vista 18. Please know that we keep our parking rates separate from our room rates so that guests without vehicles can opt-out of this service.... More 

Glasgow
1 review
Reviewed 21 June 2016

Superb service. We were upgraded to a suite on arrival. Ate in vista 18 where the food was excellent as was the service. The only drawback was the volume of the live music in the restaurant but this mellowed as the evening progressed.

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth F
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Elizabeth F, Thank you for your kind words about the Chateau Victoria. We are pleased that your recent stay was so enjoyable, and that our front desk team was able to offer you a complimentary upgrade. Thank you also for mentioning our rooftop restaurant, Vista 18. We hope to have the opportunity of welcoming you back to Victoria in... More 

Hawthorne
1 review
Reviewed 20 June 2016

I really like this hotel. I had a two bedroom suite on the 17th floor. The staff was great, friendly, and efficient. I had requested a crib for my grandson and the crib was in the room when I arrived. I had two issues, one minor and one more that was disconcerting. 1. The suite was clean but, the balcony... More 

Review collected in partnership with this hotel

Helpful?
Thank Kevin-Nella
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Kevin-Nella, Thank you for taking the time to share your feedback with us and other TripAdvisor users. All insight from our guests is very important to us, as it helps us to continue to improve our services. Pleased be assured that your comments have been taken seriously. At times of very high-occupancy, we are unable to offer our usual... More 

Wichita
1 review
Reviewed 20 June 2016

We loved the outside appearance of the Chateau as well as the lobby. Our room was very comfortable, and really more than we needed. The location was ideal for sightseeing and shopping. The staff was efficient, warm and caring. They were easily engaged in dialogue about sites to see, boarding the ferry, and answered any questions we had.

Review collected in partnership with this hotel

Helpful?
Thank robertjodic
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear robertjodic, Thank you for sharing these kind words about the Chateau Victoria. We are thrilled that your recent stay with us so positive, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

tempe
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 June 2016

We really enjoyed our stay at this hotel. I was on the fence when booking a hotel in Victoria, thinking I wanted to be right on the water. But I wasn't going to be sure I would get a room with a view, and they couldn't guarantee 2 queen beds! So we went with Chateau Victoria and were beyond happy!... More 

Review collected in partnership with this hotel

Helpful?
Thank TempeAZfamily
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear TempeAZfamily, Thank you for your kind review of our hotel. We are pleased to hear that your recent stay was so enjoyable. Thank you also for making specific mention of some of our strengths, such as our spacious suite options and complimentary shuttle service. Please know that, just this week, our housekeeping team ordered new pillows for all of... More 

Manitoba, Canada
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 June 2016 via mobile

We got this hotel on a package with BC ferries, it was very nice, clean, nice pool and fitness area-if travelling with little ones you should know the pool is deep though, (I think about 5 ft in the shallow end). We had a standard room which was plenty spacious and have stayed prev. In a suite that was great... More 

Helpful?
Thank CorManitoba_Canada
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear CorManitoba_Canada, Thank you for taking the time to write your review. We are pleased to hear that your recent stay with us was such a positive experience. Thank you also for mentioning some of our specific strengths, such as our spacious rooms and suites, dedicated front desk team, and central location. Please know that your comments regarding our pool... More 

Brisbane
1 review
Reviewed 18 June 2016

We enjoyed everything about this hotel, it is very well located, has very good facilities and most of all, friendly and very helpful staff. It is a very short walk to the harbour, float plane terminal and bus terminal to connect with BC Ferries.

Review collected in partnership with this hotel

Helpful?
Thank colinneilvictoriam
Calgary
1 review
Reviewed 18 June 2016

Quilt cover kept coming off, exposing quilt underneath also room was not always cleaned otherwise everything was okay, found Jesse from shuttle taxi very helpful. Good was average and buffet could have been more choices for price.

Review collected in partnership with this hotel

Helpful?
Thank andrewangelines
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear andrewangelines, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We truly value the opinion of our guests, as it allows us to continue to improve our services. Please be assured that your comments have been taken seriously. With regards to the bedding in our guest rooms, we use a process called... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €94 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Canada - Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, 26 Oct 2016 | Read review
“dont get a room overlooking lobby entrance”
 of 5 bubbles sweetvernon, 26 Oct 2016 | Read review
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