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Chateau Victoria Hotel and Suites

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#15 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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1,924 Reviews from our TripAdvisor Community

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Showing 1,856: English reviews
Winnipeg, Canada
Reviewed yesterday NEW

This hotel is in a great location close to the waterfront, walking distance to restaurants, China town and the waterfront. The staff was friendly and the price was reasonable. The room was comfortable but small. Overall, good value for the money.

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Helpful?
Thank Mom162
Parksville
Reviewed yesterday NEW

The only thing I would add is that the bureau that the TV sits on in room 308 is loose and your handyman should glue it down. Other then that we really enjoyed our stay and would definitely use your hotel in the future.

Review collected in partnership with this hotel
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Helpful?
Thank sylviap476
Nanaimo
Reviewed yesterday NEW

the room was very clean and comfortable. The work desk was good with more that one outlet for plugging in laptops and chargers. The staff are very welcoming and remember you upon return. Vista 18 is very nice with great staff.

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Thank K3660XJdavidb
Salt Spring Island, Canada
Reviewed 5 days ago NEW

I took my 85 year old mom for an overnight to Victoria. There were a number of reasons we decided to try out the Chateau, but one important reason was its central location; close to the museum as well as to restaurants and other places we wanted to visit. The hotel is beautiful and the staff is extremely friendly. It...

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Helpful?
Thank leonie437
ChateauVictoria, General Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear leonie437, Thank you for taking the time to share your feedback with us. We are thrilled that you enjoyed our central location and friendly employee team. Thank you also for recognizing our independent status as one of Victoria's only locally owned and operated hotels. With regards to our aquatics facilities, we do not offer secure storage of clothing or...

Surrey
Reviewed 5 days ago NEW

Perfect as always.Comfortable room, near everything, friendly staff. Restaurant was closed for renovations so ate near the office but would use it next time if open. One night business visit only, however, have used the pool etc on other visits. PS> Love the apples.

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Helpful?
Thank 179leighb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 179leighb, Thank you for your kind review of our hotel. We are thrilled that your recent stay was so enjoyable. Thank you also for recognizing our well-appointed rooms, central location, and dedicated team. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Nanaimo, Canada
Reviewed 1 week ago

This was a very good hotel to stay at in terms of comfort, convenience (great restaurant and unsurpassed (Clive's) bar. Staff are friendly and efficient. I am booked for 8 weeks here for business and feel I've made a very good choice.

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Helpful?
Thank Anglophile58000
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Anglophile58000, Thank you for sharing your feedback with us and other TripAdvisor users. We are thrilled that you enjoyed your recent stay with us, and that you were able to take advantage of Clive's Classic Lounge and Vista 18 Westcoast Grill & Wine Bar. We look forward to your next visit! Best regards, Wesley MacInnis Marketing & Sales Coordinator

Campbell River
Reviewed 1 week ago

I stay at the Chateau often for both business and pleasure. The people are fantastic and friendly, the service is impeccable, the location is awesome and the rates are very reasonable! There is no better place to stay. My family really enjoys staying here, because of the friendly people (Fran and Glen, in particular) and comfortable rooms. I would highly...

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1Thank kentgraces
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear kentgraces, Thank you for taking the time to share your positive feedback. We are thrilled that you have enjoyed many positive stays with us, and that you found our rates to be reasonable. Thank you also for complimenting our dedicated employees: we have shared your kind words with Fran, Glen, and the rest of our guest services team. Again,...

Ladysmith
Reviewed 1 week ago

Great location where my 2 teens and I, plus our dog, could access all types of tourist and local activities. Easy walking distance to Beacon Hill Park, the waterfront, shopping, Tours, Royal Museum, Ghost Tours, etc. Lots of fun! Great value and hotel staff were fantastic! We were upgraded, even with our dog, and every time we passed by the...

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Helpful?
Thank kimjP4836YF
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear kimjP4836YF, Thank you for your kind words about our hotel. We are delighted that your recent stay with us was so positive, and that we were able to offer you a complimentary upgrade to a one-bedroom suite. Thank you also for recognizing our central location and pet-friendly status in your review. We hope to have the opportunity of welcoming...

Calgary, Canada
Reviewed 1 week ago

Excellent value. Great location. Lovely staff from front desk to room attendants to restaurant servers. Very comfortable accommodations. Great breakfast at Vista 18. Will definitely make a third visit.

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Thank 769cathib
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 769cathib, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are thrilled that you appreciated our dedicated employee team and well-appointed rooms. Thank you also for recognizing Vista 18 Westcoast Grill & Wine Bar in your review. We look forward to welcoming you back for your next visit to Victoria. Kind...

Moose Jaw, Canada
Reviewed 1 week ago via mobile

The Hotel is beautiful and very well located to downtown. It has underground and above ground Guest parking. Close to restaurants and scenic views of the water. Was decorated for Christmas and was beautiful. Room was large and had a full kitchen. Bedroom was separate. Dining area and a tv area. Great value. Make sure your room has air conditioning....

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Helpful?
Thank BlairCherylM
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear BlairCherylM, Thank you for sharing your feedback with us. We are pleased that you enjoyed our Christmas decorations during your recent stay, and that you found your one-bedroom suite so comfortable. Thank you also for complimenting our central location in your review. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €95 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Canada - Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
29 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better,there's some excellent views of the city and harbour”
 of 5 bubbles 51bruceh, 5 Jan 2017 | Read review
“I had a one-bedroom suite which was great for working.”
 of 5 bubbles R3983FOjeffm, 4 Dec 2016 | Read review
“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
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