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Chateau Victoria Hotel and Suites

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#16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,853 Reviews from our TripAdvisor Community

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Showing 1,787: English reviews
Ravensdale
Reviewed yesterday NEW

Our family of 6 had a wonderful stay. Our room was large, clean, and had great views of the city. We all slept well and had plenty of comfortable pillows and blankets. The lobby is beautiful and made me want to sit, relax, and enjoy its warmth. Will book again.

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Helpful?
Thank jeffhollyeb
Parksville
Reviewed yesterday NEW

I always stay here when I'm in downtown Victoria. It's a great location, the hotel is clean and very Central and I have never been disappointed! The staff are great, as is the restaurant and other amenities

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Helpful?
Thank tracymS7613KZ
Comox
Reviewed yesterday NEW

Our group enjoyed a stay at Chateau Victoria again this year. The staff have been very helpful and efficient dealing with a fairly large group (40) ; some with special needs. Our US friends were picked up by the shuttle service, the lobby is designed for large groups to meet before leaving for an event. Our room was clean, quiet,...

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Thank susanlanes
Sooke
Reviewed 2 days ago NEW

Always a great place to stay in downtown Victoria, such a great location. Close to all you need, entertainment, restaurants etc... Clive's is an outstanding mixology bar, I love it there and the staff always very friendly. Great place.

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Thank stevencG481GM
Vancouver
Reviewed 2 days ago NEW

I've stayed here year after year and as always they do a great job! I'm always happy with the quality of the rooms and the fact that they are not these tiny little hole in the walls but a room you can spread out in. Thanks Chateau Vic!

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Thank 911ramn
Edmonton
Reviewed 2 days ago NEW

For 10 months, I traveled between home and Victoria. I spent more time in Victoria and in this hotel than I was home. This definitely was my home-away-from-home. I loved it and the people are really the best in the business. I am lucky to count many as friends now. I will really miss them and really hope that I...

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Thank 206debn
Northallerton, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stopped 2 night,s at this hotel,we were given a bedroom suite beautiful room the staff were excellent,the hotel is just a few minutes walk down to the harbour front, again we ate out and found a wonderful place just around the corner called Cora,s fantastic breakfast and the staff were excellent, Vancouver Island is a really safe and nice...

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Helpful?
Thank mick S
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear mick S, Thank you for your kind review of our hotel. We are pleased that you enjoyed your one-bedroom suite and our dedicated employee team. Thank you also for recognizing our central location in your comments. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Sacramento, California
Reviewed 3 days ago NEW

I stayed here for 2 nights on a business trip and loved the place. The people were extremely friendly and helpful, the room was clean and neat and it had charm that you don't get from the large chains. The view from the restaurant at the top of the hotel was fantastic. I only had breakfast there but it was...

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Helpful?
Thank Jeff M
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Jeff M, Thank you for your positive review of the Chateau Victoria Hotel & Suites. We are thrilled that you enjoyed your room and our rooftop restaurant. Thank you also for recognizing our complimentary shuttle service and dedicated employee team in your comments. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis...

Ladysmith
Reviewed 4 days ago NEW

We are from Ladysmith and stayed at CV because we were invited to a dinner party being held at Vista 18 by Hub Financial Group, Victoria, BC. I tried to make a phone reservation directly with your reservation department (not through a wholesaler). I just wanted a standard room. I was told on the phone there were none available. Least...

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Helpful?
Thank Norton D
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Norton D, Thank you for your high rating of our hotel. We are thrilled that you enjoyed your stay overall, but we are disappointed that you received different information from our reservations team and website booking engine. We were, in fact, sold out of traditional rooms the night of your stay, but there was a slight delay before our...

Langley
Reviewed 4 days ago NEW

The location is great. Very convenient for all downtown sites. This is a pet friendly hotels for certain floors only I think. They were accommodating to us, which was great. Clean hotel, great staff. We had never stayed here before, we're glad we did. We'll definitely come back.

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1Thank CasualTouristor
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear CasualTouristor, Thank you for taking the time to review our hotel. We are delighted that your first stay with us was so positive. Thank you also for recognizing our dedicated employee team and central location in your comments. As you noted in your review, only certain floors are available to guests with pets. Please do not hesitate to email...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €93 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Canada - Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a one-bedroom suite which was great for working.”
 of 5 bubbles R3983FOjeffm, 4 Dec 2016 | Read review
“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, 26 Oct 2016 | Read review
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