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Chateau Victoria Hotel and Suites

Official WebsiteUS$207*
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#15 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Chateau Victoria Hotel and Suites
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2,146 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Reviewed 3 days ago NEW

Stayed for 2 nights in a Suite at this beautiful hotel. The accommodation was tastefully furnished, clean and with a large balcony. We had dinner in the Vista restaurant , fantastic food and great views. Excellent location and very friendly and helpful staff throughout the hotel.

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Helpful?
Thank grahamd951
Kitchener, Canada
Reviewed 4 days ago NEW

We recently spent 10 days in Victoria and must say that staying at the Chateau Victoria was a perfect choice for us. The hotel is primarily a suite hotel and this is a great benefit for longer stays. The suites are large and very comfortable and well equipped. The location is superb, all the city amenities are within easy walking...

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Helpful?
Thank prairieflower2015
Vancouver, Washington
Reviewed 5 days ago NEW

It was our first visit to Victoria and we were very impressed with the accommodations. The room was very clean and the beds were quite comfortable. We really liked the partially stocked kitchenette area .. with a hot water kettle for making tea; we have never been in a hotel that provided this and a cup of tea in the...

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Helpful?
Thank snlwest2017
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear snlwest2017, Thank you for reviewing our hotel! We are thrilled that you enjoyed your one-bedroom suite and our rooftop restaurant. Thank you also for your kind words about our employee team. We look forward to welcoming you back in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Pemberton, Canada
Reviewed 5 days ago NEW

This has been a favourite hotel for many years, but after this weekend I won't stay here again. Granted, we are used to 4 star + service, this hotel staff was a huge disappointment. Because it was Mother's Day weekend we requested a reservation at the front desk for brunch the next day. We were asked what time we would...

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Helpful?
Thank Pat L
ChateauVictoria, Marketing & Sales Coordintor at Chateau Victoria Hotel and Suites, responded to this review

Dear Pat L, Thank you for sharing your feedback. We are surprised and disappointed that you did not experience the high level of service for which our front desk team is often recognized. Please know that we have shared your review with our Guest Services Manager, who is currently following up with her employee team. We would appreciate the opportunity...

Mississauga, Canada
Reviewed 6 days ago NEW

All the staff we interacted with were excellent. From the front desk to the bartenders in Clive's to the shuttle bus driver and our waitress at breakfast all were helpful and good at what they do. Our room exceeded our expectations for spaciousness, condition, cleanliness and a lovely view. Highly recommend Chateau Victoria.

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Helpful?
Thank AJ Mc B
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear AJ Mc B, Thank you for taking the time to review us on TripAdvisor. We are pleased to hear that you found our staff team so friendly and your room spacious. Thank you also for recommending us to others. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Reviewed 6 days ago NEWvia mobile

We've been having brunch at Vista 18 for years and are always impressed by the excellent food & service. The spectacular views are the perfect backdrop to one of Victoria's best casual fine-dining experiences.

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Helpful?
Thank Kevin K. J. B
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Kevin K. J. B, Thank you for your kind review of the Chateau Victoria. We are delighted that you have enjoyed so many visits to our rooftop restaurant. Thank you also for the panoramic view. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Tucson, Arizona
Reviewed 6 days ago NEW

We chose Chateau Victoria especially for being “a truly local hotel” with Victoria roots and a perfect location. We loved the one bedroom suite (two sleeping areas) for our family of 4 adults. Plenty of room, super clean, beautiful linens and towels and a good night’s sleep both nights. The staff, including front desk and lobby, Vista 18 and housekeeping,...

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Helpful?
Thank RJB5253
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear RJB5253, Thank you for your kind review of our hotel. We are thrilled that you found your one-bedroom suite so comfortable and our staff team so friendly. Thank you also for recognizing our central location in your comments. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

San Gabriel, California
Reviewed 1 week ago NEW

The suite was most comfortable and affordable. Best of all, it is within easy walking distance to nearby sites, shopping, and transportation. All of the staff that we encountered were extremely nice and helpful. It's definitely a hotel that I would return to.

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Helpful?
Thank Lidwina S
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Lidwina S, Thank you for your kind words about our hotel and staff. We are thrilled that you found our location so convenient and that you would stay with us again. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Vancouver BC
Reviewed 1 week ago NEW

I stayed there on business recently , with a colleague and when my colleague had to change his reservation for the next day to a hotel closer to the airport there was absolutely no problem, the staff were very accommodating. Great hotel close to downtown and my favourite Browns Social House for dinner.

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Helpful?
Thank Malcolm A
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Malcom A, Thank you for taking the time to review us. We are pleased to hear that your recent stay was so positive. Thank you also for complimenting the efforts of our dedicated staff team. We hope to welcome you back to Victoria soon! Best regards, Wesley MacInnis Marketing & Sales Coordinator

Calgary, Canada
Reviewed 1 week ago NEW

Always keep coming back to the Chateau because of the amazing location and reasonable rates. The hotel is ideally located down town close to the harbor front and loads of shops and restaurants. The hotel itself is elegant and the rooms are well appointed with many having balconies with great views as well as sitting rooms and kitchenette. The service...

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Helpful?
Thank VinPrincess
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear VinPrincess, Thank you for your kind words about our hotel. We are delighted that you have enjoyed many positive stays with us and that you have been able to take advantage of our one-bedroom suites' kitchenettes and walkout balconies. Thank you also for recognizing our rooftop restaurant and lobby cocktail lounge in your comments. We look forward to welcoming...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: €134 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Chateau Victoria Hotel And Suites Canada - Vancouver Island
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors from 11th to 16th are best views.”
prairieflower2015, 19 May 2017 | Read review
“Ask for a view or else you will be looking at a glass pyramid that blocks everything.”
PatL56, 18 May 2017 | Read review
“Any room away from the elevator is always best. Although we didn't have it, I'm sure a room with the view of the harbor/bay would be lovely.”
LidwinaS, 16 May 2017 | Read review
“Get on the Harbour side with a view.”
malcolma992, 16 May 2017 | Read review
“Mention it's your first time in Victoria! You may get an upgrade :)”
katrinao631, 8 May 2017 | Read review
5 of 5
Official Website
US$207* /night
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AMOMAUS$426
Expedia.comUS$208
Booking.comUS$207
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Prices are for 1 room, 2 adults
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