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Swans Hotel & Brewpub

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#27 of 53 Hotels in Victoria
Certificate of Excellence
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314 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Langley City, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 May 2015

I brought a group of 10 ladies to this hotel for a bachelorette party. The rooms were very big, with a large kitchen and dining area, big private patio, and upstairs 2 big bedrooms. The value for what we got was great. the staff was very helpful and the Brewpub was great with a liver band and all. Definitely recommend... More 

Helpful?
Thank jill_085
Banff, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 May 2015

Girls trip into victoria- thought the Swans would be perfect as its lication is prime and it looks super cute on the outside. The inside is very dated *especially the hallways*, the appliances are quite old, both bedrooms had barely any windows, and the cleaners didn't properly clean. Our room was also at the back, so quite a terrible balcony... More 

Helpful?
2 Thank Mady M
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your time reviewing our property. We are certainly in a prime location in beautiful Victoria BC, only a few steps away from China Town and all of downtown’s attractions. We are sorry your experience was not a fabulous one which would be our norm, but thank you for your feedback as we endeavour to improve. Best regards, More 

Port McNeill, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2015

Stayed in a very quiet 3rd floor king loft suite for 3 nights (over a weekend even) and I would have never known we in the downtown by how quiet it was. Tons of space for our small son to play while we relaxed after touring around Victoria. The front desk was quick to respond if we needed anything. We... More 

Helpful?
1 Thank Liesa10
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your review. It is always a pleasure to see our colleagues’ service reflected in superb comments such as yours, we will share them with the Swans family. Next time you should check out our Penthouse for an affordable upgrade, perfect for your family. We look forward to your return and don’t forget to look out for our... More 

Woodridge, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2015

We travel often and generally don't find hotels to be something to talk about, but the whole family loved Swans Hotel. The staff is amazing! Jennifer, in particular, went above and beyond to make us feel so welcome and special during our short stay. The room was 2 stories which made the kids flip with excitement and allowed my husband... More 

Helpful?
1 Thank Jaime514
at_Swans, Rooms Manager at Swans Hotel & Brewpub, responded to this review

Thank you so much for this great comment, Jaime. It was an absolute pleasure to have you and your family as guests with us. As I have a little family myself, I know how having the privacy of an extra bedroom can make a vacation truly feel as it should. We look forward to welcoming you back anytime. Hope to... More 

Port Hardy, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2015 via mobile

Stayed here for the weekend, great location! Stayed on the 3rd floor in a King Loft, was pleasantly surprised, the room was quiet and so much space! Although the room was a bit dated, it has a ton of character which I personally love. Comes with a full kitchen, good sized bathroom, dining area, living room, desk & balcony. The... More 

Helpful?
1 Thank Kere_M59
at_Swans, Rooms Manager at Swans Hotel & Brewpub, responded to this review

Thank you so much for taking the time to tell us what you thought of your experience. I am so glad your enjoyed our one-of-a-kind condo style spaces. I know when I am travelling space is always hard to find, but not here at Swans Hotel. I also had the remote control replaced, so on your next visit it will... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2015

We took our kids to the brew pub for a bite mid afternoon and the food was good, but the service from our older waitress whom has been serving for tables for way too long was unfortunately not good. Service during the meal was ok, and our kids were being typical kids, colouring, making a small mess, wiggling around as... More 

Helpful?
2 Thank Ryan E
at_Swans, General Manager at Swans Hotel & Brewpub, responded to this review

Dear Guest, I am so sorry to hear of your poor experience with your children. Although Swans is a pub, we do welcome children as we have invested in a kids menu, colouring books and high chairs among other things. I, also a parent who loves to eat out with her children, would really appreciate you calling me directly at... More 

Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 April 2015 via mobile

Close to all highlights downtown beautiful Victoria. Hotel with suites above fabulous pub. Rooms spacious and clean Staff helpful and accommodating. Would recommend for singles, couples, families or friends looking for weekend away.

Helpful?
Thank Kathleen1122
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your review and kind words. We certainly agree that our brewpub is fabulous as well as our in-house brewed award winning beer which we hope you had a chance to enjoy. Next time you should try our Penthouse, you can find a virtual tour on our website. Definitely a must stay! We will await for your return. More 

Portland, Oregon
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 April 2015

We stayed at the Swans Hotel & Brewpub in March 2015 for two nights as part of a short break in Victoria. Booking was very easy through the hotel website. Location - It's located right next to China Town and is a 10 minute walk to the main harbour. Check-in - very efficient and friendly - nice warm welcome with... More 

Helpful?
Thank PDXPortland
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Thank you for your kind words. The Swan website always offers the best deals and we agree it is ‘user friendly’. So pleased you enjoyed the ‘condo style suites’, next time have a look at our spectacular Penthouse which spans over three floor including the rooftop terrace. Just a small step up in price for a load of luxury and... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2015

The Swans is a great hotel for a short trip to Victoria. The staff was really nice and I enjoyed every second of my stay. I stayed there with 3 friends of mine and we rented the suite, which was very spacious and lovely furnished! I would definitely stay there again.

Helpful?
Thank Angelika R
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

We will be waiting for your return. Next time you should try our Penthouse, you can find a virtual tour on our website. Definitely a must stay! Just think, three levels, rooftop terrace, fireplace and character all in one. See you again soon. More 

Port Alberni, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2015

This is a nice hotel downtown close to everything. Very comfy suites. Will be back again. The staff were friendly . There is a band that plays nightly and we were on 3rd floor and heard nothing. Look forward to staying again.

Helpful?
Thank MichelleV0831
at_Swans, Manager at Swans Hotel & Brewpub, responded to this review

Swans is indeed historic, we are located in a heritage building with lots of character and in such a great area. We are proud to say that Swans Hotel & Brewpub is a must visit place in Victoria. Next time you are booking with us make sure to ask about our Penthouse, I am sure you will love it. Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Swans Hotel & Brewpub offers 29 unique and comfortable suites and is conveniently located in the heart of historic "Old Town" Victoria. We are a short walking distance to downtown's Inner Harbour, museums, galleries, events, entertainment, shopping and much more. ... more   less 

Additional Information about Swans Hotel & Brewpub

Address: 506 Pandora Ave, Victoria, British Columbia V8W 1N6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Downtown
Price Range: €108 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swans Hotel & Brewpub 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Swans Suite Hotel
Swans Hotel & Brewpub Victoria, Canada - Vancouver Island
Hotel Style:
#22 Business Hotel in Victoria
#24 Family Hotel in Victoria
#26 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Swans Hotel & Brewpub staff and other travellers.
2 questions
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Vancouver, Canada
18 days ago

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Questions? Get answers from Swans Hotel & Brewpub staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the top (3rd) floor, and it was quiet.”
 of 5 bubbles chrisg279, 15 Nov 2016 | Read review
“3rd floor was great”
 of 5 bubbles SusanR921, 24 Oct 2016 | Read review
“The rooms over the pub can have a lot of noise at night. They are advertised that way, so everything else should be fine.”
 of 5 bubbles NMtravelertoo, 15 Oct 2016 | Read review
“Ask for a room higher up with a courtyard.”
 of 5 bubbles 853abbyg, 15 Oct 2016 | Read review
“Try not to book a room directly above the bar, as they feature live music and it can get very loud!”
 of 5 bubbles sharoncP6839YZ, 9 Oct 2016 | Read review
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