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The Fairmont Empress

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Bar/Lounge
Spa
Paid Wifi
Paid Internet
Free Internet
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Hotel links
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Offers & Announcements:The credit you deserve
Reviews (4,468)
Filter reviews
4,214 results
Traveller rating
2,273
1,075
497
244
125
Traveller type
Time of year
LanguageEnglish
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2,273
1,075
497
244
125
Show reviews that mention
All reviews bengal lounge high tea gold floor bengal room president's club tea room ceiling fan old world beautiful hotel air conditioning scones harbour view butchart gardens british columbia parliament building visiting victoria empress
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1 - 5 of 4,214 reviews
Reviewed 4 days ago

Very nice place. Was a great treat to stay here. Very clean hotel and friendly staff. We stayed here for a convention and the food was amazing. Location was great as there is everything you need within walking distance.

Review collected in partnership with fairmont.com
Date of stay: December 2018
Thank jordon286
Hotel's Favourite
Reviewed 24 August 2018 via mobile

One does not have to even like Tea to find the impressive, over the top High Tea presentation at the Fairmont a special celebration. It is a special treat that will forever be remembered by the person you gift. This is unlike High Tea at...More

Date of stay: August 2018
1  Thank snippsnapsold
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 25 August 2018

Thank you for the very lovely and detailed account of your High Tea at the Empress. I love to read such comments and it fills me with joy to receive a 5 star review from someone who obviously understands and enjoys tea. I appreciate your...More

Reviewed 4 days ago

This Property has been totally renovated inside out and will exceed all expectations. Be sure to Visit the Q Lounge for a Classic Cocktail. They could use some younger / higher energy staff and then it would be perfect but still a special place to...More

Review collected in partnership with fairmont.com
Date of stay: December 2018
Thank jal715
Reviewed 6 days ago

The valet offered to charge my electric car when we arrived. The check in service was very courteous and and helpful. Overall the service was excellent. The building is older but in good repair for the age of the building. The beds were comfortable and...More

Date of stay: December 2018
Thank Haidee L
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 5 days ago

We are very pleased that you enjoyed your stay, and look forward to the opportunity to serve you again soon. Kind regards, Indu Brar General Manager

Reviewed 1 week ago

Our 5 day conference was held in the hotel meeting rooms so we spent many hours on property. Our rooms were lovely and the beds comfortable. The amenities of coffee and tea were welcome. We had breakfast each morning in the cafe and received cordial...More

Date of stay: October 2018
Thank Jane A
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 1 week ago

Thank you very much for the lovely feedback. We look forward to welcoming you again one day. Kind regards, Indu Brar General Manager

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Questions & Answers
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Marti S
10 July 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
Marti S
10 July 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
v132z
12 June 2018|
AnswerShow all 5 answers
Response from Stephen S | Reviewed this property |
yes, I think they are all renovated - we saw no works going on. we were offered 'renovated rooms at booking and check-in, just call the hotel direct
1
Vote
Room Tips
"Higher floors seem to be quieter than others. Room away from Harbour View rooms are quieter."
Raq19
6 Nov 2018
Read review
"Go for the Gold Rooms!"
Jojonellie
3 Nov 2018
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"Give them your needs. Ask to see room. If it doesn’t work, ask for another."
Wheelchair-Trvlr
23 Oct 2018
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"Lagoon view is great."
Capulcu
15 Oct 2018
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PRICE RANGE
US$192 - US$396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont empress hotel victoriafairmont hotel victoriafairmont hotel empressempress hotel victoriafairmont victoriavictoria fairmontfairmont empress hotel
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoria
NUMBER OF ROOMS
477
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