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4/9/2017 5/9/2017
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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    Hotel website
    Best prices for your stay
    4/9/2017 5/9/2017
    SAVE US$115
    Traveller (1460)
    Room & Suite (540)
    Dining (134)
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    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (323 reviews)
    “high tea” (359 reviews)
    “afternoon tea” (336 reviews)
    Free Wifi
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Offers & Announcements: Sleep & Steep
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    Hotel Grand Pacific
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    #14 of 49 hotels in Victoria
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    #2 of 49 hotels in Victoria
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    4 Sep5 Sep
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,693)
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    1 - 5 of 3,476 reviews

    Reviewed yesterday

    The staff, service and grounds were impeccable. The room left a lot to be desired, especially when paying well over $600 an evening. Very sterile. Almost gulag like. No decor or ambience. Bathroom was way too small, no shelve space for even a toilet kit....More

    Review collected in partnership with fairmont.com
    Thank georgepP6889ZG
    Hotel's Favourite
    Reviewed 9 July 2017

    The Empress has been recently renovated and tastefully done even though I thought it a bit too modern, but I guess it's keeping up with the times. All the staff were very attentive and friendly. Our room was very large, but we were not able...More

    1  Thank 70flame70
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 11 July 2017

    I am so pleased to read that you enjoyed your stay with us and that you liked our renovation/restorations. We are thrilled with how everything turned out. Our central location is wonderful and I am pleased you had a chance to enjoyed some of the...More

    Reviewed yesterday via mobile

    The Empress still exudes old world charm, in the common areas, architecture, tea room. Rooms are a bit modern, wished they were a little more traditional. Service is always impeccable. 2 queen room is spacious and room is tidy and clean.

    Thank Ben C
    Reviewed 3 days ago

    We stayed here for 4 nights in two rooms, although we ideally would have preferred interconnecting rooms, as we had booked, they are not guaranteed until you get there, which is a shame as we do pay before we go. Nevertheless Hannah on check in...More

    Thank Paul B
    Reviewed 3 days ago

    Our son and I stopped at the outdoor patio for an afternoon snack/refreshment. We had three drinks between us and some cactus style chips. The chips were very good. The drinks were good however the prices were high. Too high. It is the Empress so...More

    Thank ADBOCNL
    Hotel Grand Pacific
    2,058 reviews
    #14 of 49 hotels in Victoria
    Magnolia Hotel And Spa
    2,740 reviews
    #2 of 49 hotels in Victoria
    Abigail's Hotel
    1,035 reviews
    #1 of 49 hotels in Victoria
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,544 reviews
    #8 of 49 hotels in Victoria
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • US$297 - US$545 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #7 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
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    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel ,
    • The Fairmont Empress Victoria, Canada - Vancouver Island
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    Traveller (1460)
    Room & Suite (540)
    Dining (134)
    Pool & Beach (8)
    Hotel & Grounds (978)
    Bathroom (48)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Hotel Grand Pacific
    2,058 reviews
    .32 km away
    Union Club British Columbia
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    .14 km away
    Victoria Marriott Inner Harbour
    1,339 reviews
    .25 km away
    The Strathcona Hotel
    445 reviews
    .26 km away
    Nearby Restaurants
    Bartholomew's English-Style Pub
    340 reviews
    .18 km away
    Frankie's Modern Diner
    250 reviews
    .20 km away
    10 Acres Kitchen
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    .12 km away
    Catalano Restaurant & Cicchetti Bar
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    .18 km away
    Nearby Attractions
    Inner Harbour
    4,064 reviews
    .11 km away
    Empress Hotel National Historic Site of Canada
    1,917 reviews
    .02 km away
    Miniature World
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    .12 km away
    The Maritime Museum of British Columbia
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    .12 km away
    Ask a question
    Questions & Answers
    9 July 2017|
    AnswerShow all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    18 May 2017|
    AnswerShow all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    Kassie O
    15 May 2017|
    AnswerShow all 5 answers
    Response from CJQLD | Reviewed this property |
    Definitely not
    Room Tips
    "We stayed on a Fairmont Gold floor and it was nice"
    Read review
    "Harbourview if possible."
    Read review
    "Book a harbor view room on the 6th floor, any higher and you'll have to take two elevators to get to your..."
    Read review
    "Ask for a room overlooking the waterfront."
    Read review
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