We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont Empress

Save
Share
Traveller (1965)
Room & Suite (668)
Storyboard
Overview
Hotel website
E-mail hotel
721 Government Street, Victoria, British Columbia V8W 1W5 Canada See on map
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Hotel website
Offers from The Fairmont Empress
Offers & Announcements: Steep & Sleep
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$247.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Victoria hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6a8e1976c00b42daa98ccb341b409c5d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155472,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37269445],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":11,"year":2018},"checkout":{"day":5,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":249,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6a8e1976c00b42daa98ccb341b409c5d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":270,"lowestMetaPrice":247,"additionalPartner":false,"highestMetaPriceDisplay":270,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":270,"lowestMetaPrice":247,"highestMetaPriceDisplay":270,"hotelName":"The Fairmont Empress","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZhOGUxOTc2YzAwYjQyZGFhOThjY2IzNDFiNDA5YzVkIiwiQUlLIjoiMWU5MmQ3NjY5OWQ2NGJhOThlNTgwMmM0OWQ1MjZiMTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/11/2018", "checkOut": "05/11/2018", "lowestPrice": "US$247", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37269445":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"],"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[],"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Description
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with More an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$212 - US$534 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
,
The Fairmont Empress Victoria, Canada - Vancouver Island
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Photos
Traveller (1,965)
Room & Suite (668)
Dining (182)
Pool & Beach (11)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Reviews (4,409)
Filter reviews
4,159 results
Traveller rating
2,238
1,062
493
242
124
Traveller type
Time of year
LanguageEnglish
More languages
2,238
1,062
493
242
124
Show reviews that mention
All reviews bengal lounge high tea afternoon tea gold floor bengal room president's club tea room old world beautiful hotel deluxe room air conditioning scones butchart gardens harbour view british columbia parliament building visiting victoria
FilterEnglish
Updating list...
1 - 5 of 4,159 reviews
Reviewed today

If you value location and service, this is the place for you. You can’t get more centrally located than this hotel. It is across Victoria harbor, adjacent to the legislature and marks the SW corner of Victoria. However, other hotels are almost as well located...More

Thank Wheelchair-Trvlr
Hotel's Favourite
Reviewed 21 August 2018

A string of recent Fairmont stays in Alberta and British Columbia reminded me that I never reviewed the hotel which gave me confidence in the brand. We visited Victoria in the dead of winter (January 2018) for a college visit to the University of Victoria....More

1  Thank RH0s
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 24 August 2018

Thank you for your wonderful review of the Fairmont Empress. I was very pleased to read your lovely comments about our hotel and the Fairmont brand in general and I am so happy you enjoyed the recent renovations as well as all of your encounters...More

Reviewed today

My family of four, including two young daughters, spent two lovely nights at The Empress during our stay in Victoria. What a charming hotel. We loved everything about it, and the staff was incredibly friendly and helpful. We highly recommend this hotel and will stay...More

Review collected in partnership with fairmont.com
Thank iunick2002
Reviewed 3 days ago via mobile

The Empress is a true landmark in Victoria. I am a little disappointed that the Ivy is no longer on the building but it’s been updated is An updated and absolutely beautiful historic landmark. We arrived via a cruise ship for the day and after...More

Thank Docsmartie
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded yesterday

Thank you very much for taking the time to provide your feedback. We are very pleased that you had such an enjoyable and memorable lunch in Q Restaurant. The view is truly spectacular. I will ensure lovely feedback is shared with the team. We look...More

Reviewed 4 days ago via mobile

Here at the Empress for a conference. It's been years since I was here last. Unfortunately I have a 1st floor room and it is very noisy being close to the elevator. As well, there doesn't seem to be any heat in the room and...More

Thank Robert H
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded yesterday

Thank you for taking the time to provide your feedback. Our apologies that your room did not meet your expectations. Please always ask for a room move, and pending availability we will be happy to provide this. Kind regards, Indu Brar General Manager

View more reviews
Questions & Answers
Ask a question
Marti S
10 July 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
Marti S
10 July 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
v132z
12 June 2018|
AnswerShow all 5 answers
Response from Stephen S | Reviewed this property |
yes, I think they are all renovated - we saw no works going on. we were offered 'renovated rooms at booking and check-in, just call the hotel direct
1
Vote
Room Tips
"Give them your needs. Ask to see room. If it doesn’t work, ask for another."
Wheelchair-Trvlr
today
Read review
"Lagoon view is great."
Capulcu
1 week ago
Read review
"I chose a room with the harbour view, no traffic noise after 9:00pm"
MandMT
1 week ago
Read review
"If you want to splurge, upgrade to Gold, with a harbor view. Gives you access to the Gold lounge, too."
johncD5609MI
1 week ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing