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La Grande Residence at the Sutton Place Hotel

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Traveller (120)
Room & Suite (74)
Dining (9)
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Overview
  • Excellent54%
  • Very good31%
  • Average12%
  • Poor1%
  • Terrible2%
Travellers talk about
“iga market”(9 reviews)
“living room”(23 reviews)
“robson street”(29 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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All reviewsiga marketliving roomrobson streetmodern suiteone bedroom apartmentwine storeon a daily basisgreat kitchenconcierge staffcorporate rateper daystanley parknespresso machineawesome locationself parkingcentral locationdowntown vancouver
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21 - 25 of 260 reviews
Reviewed 19 August 2017

We found an internet deal where we were able to book a suite in the Residence for the same price as a room on the hotel side of the property. What a steal! For the same price we had our own kitchen and living room...More

Thank David W
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 20 August 2017

Dear Guest, Thank you for sharing your review. It is wonderful to hear that you had an enjoyable stay in La Grande Residence at The Sutton Place Hotel Vancouver. We are pleased to offer complimentary Wi-Fi in most of our value-added room packages on our...More

Reviewed 18 August 2017 via mobile

Great hotel! The location was easy to get around to activities, restaurants and shopping on foot. The rooms are spacious, comfortable and clean. Very friendly and accommodating staff. Would stay again.More

Thank Kim S
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 20 August 2017

Dear Guest, Thank you for sharing your review following your recent stay at The Sutton Place Hotel Vancouver. It is great to hear that you had a comfortable stay. It is with great pleasure to share your compliments with our teams. We value your business...More

Reviewed 17 August 2017 via mobile

We booked the grande residence suites as wanted a suite to accommodate our teenage son travelling with us + a kitchenette in case we chose not to eat out every night of our stay. On arrival, check in staff were very friendly and efficient, explaining...More

Thank Trip_MonkeyNuts
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 18 August 2017

Dear Guest, Thank you for sharing your recent stay experience at The Sutton Place Hotel Vancouver. It is great to hear that you and your family enjoyed our friendly service, spacious accommodations in La Grande Residence and central location in the heart of downtown Vancouver....More

Reviewed 16 August 2017

The apartments are spacious and comfortable. I enjoyed the large, elegantly designed, and well-equipped kitchen. Also, the central location and the supermarket next door are very convenient. Given the expense of this place, they should include Wi-Fi. Charging extra is just cheap. Also, the sink...More

Thank Well_Travelled_TO
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 17 August 2017

Dear Guest, Thank you for choosing The Sutton Place Hotel Vancouver, we are pleased that you enjoyed our spacious guest rooms in La Grande Residence. Please accept our apologies for the inconvenience caused by the temperature of the water, we take your feedback seriously and...More

Reviewed 14 August 2017

In a supposedly non-smoking room we were greeted by the stench of cigarette smoke. We opened the windows to try to air it out and complained to the front desk. We were told when we went out for dinner that they would send up some...More

1  Thank lespes
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 17 August 2017

Dear Guest, Thank you for sharing your recent stay experience. Please accept our sincere apologies for the inconveniences caused during the first night. We are a non-smoking property and our associates are trained to report any smoke smell in the guest rooms. Thank you for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$262 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Vancouver
#24 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$262 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Vancouver
#24 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (120)
Room & Suite (74)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
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valbrad2017
18 March 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If they have a room open, you can usually get in right away, but typically the rooms aren't available until 3-4 pm. You can leave your luggage with them until your room is ready. The foyer and and reception area is large... More
1
Vote
Nak1buster
28 February 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If I remember correctly, there is a daily fee to use the wifi, but I'm not positive.
0
Votes
rmbarrett7
12 February 2017|
AnswerShow all 2 answers
Response from Hornpipe | Reviewed this property |
No - everyone takes a standard taxi cab, which run all the time from the hotel down Burrard Street to Canada Place Cruise Terminal. The taxi drivers know exactly where to take you for luggage drop and check-in, it is an... More
0
Votes
Room Tips
"Rooms higher up would have a better view."
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"Small criticism--We were near the local fire station; I'd recommend getting a suite on the other side if..."
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"Hotel is quite close to a hospital and has alot of sirens at night so choose a high floor"
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"Higher room- don't accept first floor"
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