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La Grande Residence at the Sutton Place Hotel

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Traveller (112)
Room & Suite (74)
Dining (9)
Overview
  • Excellent55%
  • Very good30%
  • Average12%
  • Poor1%
  • Terrible2%
Travellers talk about
“iga market”(9 reviews)
“living room”(23 reviews)
“robson street”(29 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
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Traveller rating
137
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137
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All reviewsiga marketliving roomrobson streetmodern suiteone bedroom apartmentwine storeon a daily basisgreat kitchenconcierge staffcorporate rateper daystanley parknespresso machineself parkingcentral locationdowntown vancouverwalked everywhere
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111 - 115 of 256 reviews
Reviewed 7 August 2014

Stayed in a one bedroom luxury suite, was very impressed on entering the hotel, beautiful foyer and lounge area, porters and front desk staff were very polite and helpful, the suite itself was a bit disappointing, furnishings were very drab and very well used, the...More

2  Thank EBRW
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 August 2014

Dear Guest, We appreciate your feedback on our services & amenities. Please be advised that we are in the process of renovating the rest of our apartments. For your future visit please indicate your interest in staying in one of our modern suites. We will...More

Reviewed 6 August 2014 via mobile

Great location in center downtown Vancouver, close to all attractions and shopping. Make sure to upgrade for the spacious and remodeled apartments for a very small price.You'll be pampered with a large balcony, living room, chandeliered dining area including coffe and expresso machine, toaster, stove,...More

2  Thank lovethecity88
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 August 2014

Thank you for your review. We appreciate your preference for the newly renovated modern suites with fully equipped kitchen. We are glad you've enjoyed your visit to our beautiful city and its attractions. Looking forward to welcoming you back in the near future.

Reviewed 5 August 2014 via mobile

Great location since it's just around from Robinson street which has tons of shopping and restaurants. Staff was friendly and helpful. Though valet was a little slow due to lack of staff working and volume of customer checking in/out. No self parking at the hotel...More

Thank Y S
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 August 2014

Dear Guest, Thank you for your review. Our hotel is centrally located in the heart of downtown Vancouver and the famous Robson Street. We appreciate your compliments for our staff and have reviewed your feedback with our valet team for improvement. Just to note that...More

Reviewed 5 August 2014

I had the pleasure of staying in a 1 Bedroom Modern Suite in the Residential Tower at the Sutton Place. I was absolutely pleased with the service from the moment I checked into the hotel until the dreaded check-out moment. I enjoyed the view of...More

Thank Misscruisediva
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 August 2014

Dear Guest, It’s our honour to host your stay and we are glad to learn that you are pleased with the service and enjoyed staying at La Grande Residence. We value your business and look forward to be of your service in the near future....More

Reviewed 24 July 2014 via mobile

We stayed a few days before a cruise, as a family of four. The first room we had reserved was a one bedroom suite. It was not remodeled, and had inadequate space for all four of us. We negotiated a new 2 bedroom suite for...More

1  Thank cheshrgato
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 1 August 2014

Dear Guest, Thank you for your review, it is so wonderful to learn that you enjoyed our newly renovated modern suite. It is certainly more comfortable for family of four staying in a spacious 2-bedroom suite. We value your business and look forward to provide...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$198 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Vancouver
#23 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$198 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Vancouver
#23 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (112)
Room & Suite (74)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
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valbrad2017
18 March 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If they have a room open, you can usually get in right away, but typically the rooms aren't available until 3-4 pm. You can leave your luggage with them until your room is ready. The foyer and and reception area is large... More
1
Vote
Nak1buster
28 February 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If I remember correctly, there is a daily fee to use the wifi, but I'm not positive.
0
Votes
rmbarrett7
12 February 2017|
AnswerShow all 2 answers
Response from Hornpipe | Reviewed this property |
No - everyone takes a standard taxi cab, which run all the time from the hotel down Burrard Street to Canada Place Cruise Terminal. The taxi drivers know exactly where to take you for luggage drop and check-in, it is an... More
0
Votes
Room Tips
"Small criticism--We were near the local fire station; I'd recommend getting a suite on the other side if..."
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"Hotel is quite close to a hospital and has alot of sirens at night so choose a high floor"
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"Higher room- don't accept first floor"
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"For a fast and fairly priced breakfast, do the cold buffet in the separate dining area. Much quieter and gets..."
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