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La Grande Residence at the Sutton Place Hotel Vancouver

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La Grande Residence at the Sutton Place Hotel Vancouver
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224 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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vancouver
Reviewed 21 January 2017 via mobile

We usually stay at the Sutton place hotel once a month - 6 weeks. This time I decided to try la grande residence and I'm so glad I did! The newly remodeled rooms are beautiful and spacious. In room wifi ( some websites say there is an extra charge, there is not ). The balcony is cute , nespresso machine...

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Helpful?
2Thank ukdiva007
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel. We are pleased to learn that you had a great experience staying in our renovated guestroom in La Grande Residence. We apologize that we were unable to accommodate your request for late check-out because of sold out dates. We value your business and look forward to welcoming...

Prince George, Canada
Reviewed 20 January 2017

Stayed here first in February 2015 while in town for beauty and the beast at the QE. Shared amongst 4 of us. Really comfy beds and clean room. We had the modern suite which comes with 2 bedrooms and 2 bathrooms. Nice to have a kitchenette to store some things in the fridge. There was a stove, microwave, dishwasher, and...

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Thank mariedesjardins
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence in several occasions. We are pleased to learn that you enjoy the central location and facilities. We look forward to welcoming you back in the near future.

Baltimore, Maryland
Reviewed 19 January 2017 via mobile

My family stayed in a two bedroom suite for 4 nights. They didn't want to go home at the end of our trip! Everything was excellent - including the location downtown. Easy walking distance to a grocery store, two Starbucks, a mall, and really good restaurants. Easily the best hotel we ever stayed at - I cannot recommend it more...

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Thank joshskiles
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience following your recent stay at La Grande Residence within The Sutton Place Hotel Vancouver We are very happy to learn that you had an enjoyable stay. We really appreciate your recommendation to the TripAdvisor community. We look forward to welcoming you back soon.

Thunder Bay
Reviewed 13 January 2017 via mobile

This was the second stay at the Sutton for myself and my daughters "girl weekend." We reserved the one bedroom suite each time and LOVED it. The king sized bed was soooo comfortable, the pull out couch was also okay, but NO extra pillows! We were supplied with two very soft, clean, luxurious robes which we used. The suite was...

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Helpful?
Thank thundergirly
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay at The Sutton Place Hotel Vancouver. We are so pleased to read of your wonderful review and will be sure to pass along your compliments to our valet and concierge team members. We can certainly provide extra pillows upon request and try to accommodate your room preference upon...

Michigan
Reviewed 3 November 2016

We stayed at Sutton Place in late September of 2016. We have only the best to say about service, politeness, and helpfulness of their staff! Specifically, one of our bags was delayed, and the Concierge staff made a special effort to help us, delivering the bag to our room the instant it arrived. Never hesitate to ask help from the...

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Thank Hornpipe
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. It is wonderful to learn that you had an enjoyable stay. It is our pleasure to show you our signature hospitality and your compliments for our associates are greatly appreciated. We value your business and look forward to welcoming you back soon.

Port Moody, Canada
Reviewed 16 October 2016

Just finished a 2 night stay in a 1 bedroom Executive suite at the Sutton Residence. I've had friends stay here and I've always recommended the Sutton so thought I'd give it a try. 3 long time friends doing a "staycation" for shopping and catch-up. Check in on Friday went smoothly. 2 of us were there early (2pm) and were...

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Thank traveller47
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay in La Grande Residence at The Sutton Place Hotel Vancouver and for taking time to share your experience. We appreciate your feedback which gives us the opportunity to continually improve our service standards and guests’ experiences. We have shared your review with the appropriate department to follow up. We sincerely apologize that...

Alberta, Canada
Reviewed 19 September 2016

The hotel is in a very central location in downtown Vancouver. Several restaurants, shops, Scotiabank movie theatre and an IGA are within walking distance. The staff were very friendly and accommodating - front desk staff, concierge who held our bags, doorman who offered us umbrellas. We had a one bedroom apartment style room with a full kitchen and living room...

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Thank 26Traveller1216
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at La Grande Residence at The Sutton Place Hotel. We are pleased to learn that you had an enjoyable stay. We are committed to service excellence, your compliments for our associates are much appreciated. We will be refurbishing the rest of the floors in the Fall and an ongoing maintenance program is...

North Vancouver, Canada
Reviewed 29 August 2016

This place is certainly not worth the money we paid to stay here, in fact it could be described as" money for old rope"tthe drapes stank as did the carpets , I could certainly recommend this place to anybody wanting a nice place to stay whilst in Vancouver.

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Thank Tony B
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We regret to learn of your disappointments and would like to take this opportunity to apologize for not meeting your expectations. We are in the process of refurbishing our guestrooms in stages and hope to have the opportunity to welcome you back in one of our modern suites.

Bognor Regis
Reviewed 25 August 2016

Stayed here for three nights half way through our tour. Just perfect in every way, we were on the 17th floor and had a great view over the city and bay. The suite is incredibly spacious, with everything you could possibly need. The fully equipped kitchen and excellent IGA next door made it a pleasure to eat in for a...

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Thank Sandyaosman
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, It is great to hear that you had an enjoyable stay at La Grande Residence. Some of the room packages we offer include wifi, parking or other hotel benefits. We value your business and hope to welcome you back in the near future. Thank you.

Mackinaw City
Reviewed 19 August 2016

Clean, and large accommodations. This room had two bedrooms with a sitting room and a kitchen. Also two bathrooms. We had a group of 6, and it was perfect. freshly remodeled, clean, no odors, nice balcony overlooking the city. This was a high end hotel, and we usually don't stay at places like this. The staff was very friendly and...

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Helpful?
Thank Juliana T
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for the positive review and recommendations. We are glad to learn that you had an enjoyable stay in La Grande Residence at The Sutton Place Hotel. For your future visits, you may want to consider our value-added room packages includes some of the hotel benefits such as compliment WiFi, Parking and other hotel benefits. We look...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about La Grande Residence at the Sutton Place Hotel Vancouver

Address: 845 Burrard Street | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: €175 - €346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — La Grande Residence at the Sutton Place Hotel Vancouver 4.5*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Vancouver
#25 Luxury Hotel in Vancouver
#34 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from La Grande Residence at the Sutton Place Hotel Vancouver staff and other travellers.
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Questions? Get answers from La Grande Residence at the Sutton Place Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel, Burrard Street, and was just fine.”
 of 5 bubbles Hornpipe, 3 Nov 2016 | Read review
“Higher rooms have a better view.”
 of 5 bubbles 26Traveller1216, 19 Sep 2016 | Read review
“Could not possibly recommend this place to anyone”
 of 5 bubbles 426TonyB, 29 Aug 2016 | Read review
“When booking, I had to say 4 adults , 2 kids, most will not let you book 6 adults in one room.”
 of 5 bubbles jt2357, 19 Aug 2016 | Read review
“2 bedroom suites were spacious and well equipped.”
 of 5 bubbles Rascaloidus, 16 Aug 2016 | Read review
5 of 5