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Cassandra Hotel

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1 room 2 adults 0 children
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Cassandra Hotel
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168 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Seattle, Washington
Reviewed 16 May 2015

We chose this hotel after looking into some of the photos here and in their website and we ended up being completely disappointed. The rooms are pretty much falling apart. Most of the grout in the shower was moldy, the bathroom door was rotten at the bottom and worst of all, we couldn't sleep well, because there were bed bugs!!!...

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3Thank hdosilva
Los Angeles, California
Reviewed 6 May 2015

I was stay at this hotel beginning of May 2015. I was stay Cassandra because I couldn't get other hotel that usually we stay. This hotel really no maintance at all and the owner I don't think is really care with this property. When I was stayed one night I ask for Wifi they told me extra $8.00 my room...

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5Thank Aimee C
Reviewed 15 April 2015 via mobile

Been there several times because my husband has won a free night's stay at a work charity lottery a bunch of times... Every time we go there (more than 7 times in the past 2 years) its dirty. The carpets are old & moldy, the bathrooms are always dirty, the heater/AC doesn't work half the times....ohhh and even the coffee...

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6Thank AK4746
cassandrahotelvan, Public Relations Manager at Cassandra Hotel, responded to this review

We're very sorry to hear of your poor experience with us. Housekeeping has been notified, and we promise to improve the standards of amenities. We are currently undergoing renovations to address the issues you mentioned. We hope you will reconsider staying with us and let us know if our changes are up to your standards.

Calgary, Canada
Reviewed 15 March 2015

Terrible service. Staff became rude part way through few day stay. Rushed us out at checkout. Wouldn't provide printout of room bill and charges. Told us extra charges would be one amount over phone while staying and then billed for drastically more at checkout. Room was dingy, did not appear to be taken care of. WiFI was so bad it...

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5Thank MntnPixie
Reviewed 9 February 2015

Internet not included as well as breakfast as advertised when I booked. Restaurant and laundry room are still under construction. The fitness room is a disgrace. Generally clean but area not the best for eating out.

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4Thank WandVarsha
Edmonton
Reviewed 28 January 2015

The room was below average. The bed was saggy and uncomfortable. The towels were very thin. The bathroom fan sounded like a helicopter . Overall it was not the best experience. The room did not look like what it was presented as in the photo's

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2Thank Twobear_22
One Hundred Mile House, British Columbia, Canada
Reviewed 18 November 2014

This was the worst hotel I have ever stayed in! The first room was nasty, carpet was not cleaned from the person before, huge pop stain all over the one wall. Went down and complained as I was also unsure of the bathroom. So they changed or room with no problems. Which I appreciated. Then the more time we spent...

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9Thank Denielle M
Reviewed 25 August 2014

Very good service and helpful staff over all a good start to the vacation very satisfied with the Cassandra inn I would recommend this hotel to people traveling on a budget very friendly and super helpful

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1Thank pogo1010
Idaho Falls, Idaho
Reviewed 12 August 2014

It was not clean, mold everywhere and the mold smell was overwhelming. I would not recommend this hotel to anyone! The staff was not helpful and when asked for directions sent us in the opposite directions.

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5Thank cassmylass
Reviewed 2 August 2014

Hotel cleaners are very good, friendly staff and has facillities such as whirlpool and sauna. Not good you have to pay $8 for wifi, hotel is near downtown close to public transport. No breakfast included. Not a bad hotel!

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1Thank john k

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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Cassandra Hotel

Address: 3075 Kingsway, Vancouver, British Columbia V5R 5J8, Canada
Region: Canada > British Columbia > Vancouver > Renfrew
Price Range: €58 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cassandra Hotel 2*
Number of rooms: 60
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Also Known As:
Cassandra Hotel Vancouver
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Questions & Answers

Questions? Get answers from Cassandra Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont waste your time or money”
NataliecampbellR, 27 Apr 2017 | Read review
“I doubt any room is good.”
  • More grime in the bathroom.
  • Mold and grime around the tub.
  • Water stained, tattered curtains.
  • By the bathroom door. Aside from the large hole, notice the cigarette burn. Classy.
mnopfamily, 21 Apr 2017 | Read review
“Room facing the back is qiueter”
805oscarb, 12 Nov 2016 | Read review
“2nd and 3rd floor is more quieter”
herizaldy, 7 Nov 2016 | Read review
“If you want the Best Bang For Your Buck..... And The Best Smile at Your Service....”
ultrarunner100k, 1 Nov 2016 | Read review
5 of 5