Front desk staff very friendly. Did an excellent job cleaning regularly of the front lobby and area. Room recently renovated. Traveled with our pet and the fee was too high considering the fact that any cleaning done because of a pet sleeping on the floor should simply be done after every checkout NO? Overall very good though.
The staff was very friendly and accommodating from when I called to make a reservation. The location was (beyond) perfect for what we wanted to do. The walk to the beach was pleasant and it was really a street away. The choices of restaurants and coffee shops were delightful. So that’s why the 4-rating even if the room was looking very tired. I think the location and staff made up for it and because of that we will be staying in this hotel when we’re back in Vancouver!
Location is amazing - 1 block to sea wall, close to Stanley Park and next to Denman St for food. It has been renovated, but all rooms have very thin walls and single pane windows. Bring ear plugs and Ask for a room on the top floor (floor 5) with a balcony to watch the sunset from. They are a little more expensive but the top floor has larger windows and they are much quieter without anyone walking above you. Being further up you don’t get the traffic or bar noises as much (especially important on sport event nights). On the north side of the building the rooms all have air conditioner hanging out of the window which are very loud, so ask for an ocean view room facing Davie Street which have been updated with bay windows that incorporate the hvac instead. The ocean view rooms were all full when we arrived, so we had a north side 5th floor room (507) - photos below. It overlooked the parking area instead of the ocean. Comes with a mini fridge, mini microwave and single cup coffee dispensers. With Covid there were no open amenities in the hotel, and no housekeeping services. There was a $2.50 per day environmental fee and $20/day parking, and they allowed us to keep our car in the parking lot after checking out, until 4 pm that day while we explored the city. 2 nights (3 days) is only 2 days of parking fees. The parking lot is outdoors.…
Family room suitable for 6. Value for money is correct for such location in downtown Vancouver. Rooms newly renovated. Rooms on the street are quite noizy: old single glazing. One minute walk from English Bay beach and five minutes from Stanley park.
The beds and pillows were soooo comfy! Everything was very clean. Great location for all things touristy with lots of food options on a Denman Street. Staff were very friendly and helpful.Only thing negative that I can say is that the windows are old (due to the age of the building) so a lot of street noise comes through - didn't bother us though.
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