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Westin Grand Vancouver

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Westin Grand Vancouver
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1,658 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Grand Vancouver
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Showing 1,589: English reviews
Reviewed 1 week ago

Just stopped in to check out the renovations. The lobby looks amazing, as does Hendrick's restaurant. Fantastic job! Thank you to Lisa from concierge for showing me one of their newly renovated corner rooms. Looks amazing!

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Helpful?
Thank Jeff L
Kamloops
Reviewed 2 weeks ago via mobile

I could not be more pleased with our stay at this Westin. We visit Vancouver at least twice a year for business, and this is my favourite hotel to date. From the bell desk, to room service, to housekeeping, everyone we encountered was incredibly helpful and friendly. The location is fantastic (right beside the library). The newly renovated suite was...

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Helpful?
Thank DDTKamloops
Vancouver Island
Reviewed 2 weeks ago

The Westin Bayshore has long been a fixture in Vancouver of reliability, quality and class. I expected the Grand Westin to be of the same caliber. I had an overnight business trip, and booked in after cancelling at the Blue Horizon, who had the good manners to advise me of renovations and noise during the day. My room at the...

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Helpful?
Thank Francinej2
Management response:

Dear Francinej2, I am so sorry to read that your stay with us was not what you had expected. Thank you for taking the time to provide us with your feedback. Yes, we are currently undergoing a renovation, which is indicated on our website as well as our confirmation emails. Being a downtown property certainly comes with certain challenges, when...

Scottsdale, Arizona
Reviewed 2 weeks ago via mobile

A great Westin with consistent service. Check in was easy with John Roberts, and concierge, Lisa was helpful with places to visit, food and directions.. all the doorman/ bellmen staff was very nice and recommended a few places for my friend and I to go!

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Thank Paxton D
Roberts Creek. Canada
Reviewed 3 weeks ago

Westin Grand Vancouver on Robson is an ideal hotel for business or pleasure - great location within easy walking distance to downtown and theatres - undergoing major upgrade ( withy minimal disruption ) and the rooms are great ( especially if you are a SPG member and get complimentary upgrade to a suite on the 30 th floor .... and...

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Helpful?
Thank HarrySelig
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello HarrySelig, Wow, thank you for the glowing five star review!! We are so thrilled to hear that you chose to stay with us during your visit to Vancouver! Hendricks Resto-Lounge just opened so we are happy to hear that you loved the new ambiance. We look forward to your next stay with us!! Stay Well, Pradeep Puri General Manager

Seattle, Washington
Reviewed 4 weeks ago

I enjoyed my stay at the Westin Grand. Although they are doing renovations during the day, the rest of the time it was quiet. The rooms are being updated with modern yet comfortable decor. There are several room layouts on each floor. On the 28th floor, my room was long and narrow with large windows in the living area and...

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Helpful?
1Thank GoAlong2
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello GoAlong2, Thank you for staying with us during your visit to Vancouver and for providing such a detailed review. We are pleased to hear that you had such a great time at our hotel and that you would 'gladly return'. We look forward to your next stay!! Stay Well, Pradeep Puri General Manager

NYC
Reviewed 4 weeks ago

I would strenuously avoid the Westin Grand unless you get an amazing deal, and I can't think of a hotel that has fallen harder than this one in the past few years. Some highlights: 1. Housekeeping that simply doesn't come and then they leave for the day. 2. Promised "full renovation" that is more like a cosmetic facelift 3. "500+...

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Helpful?
Thank gzicherm
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Gzicherm, Thank you for staying with us on your most recent visit to Vancouver. I am so sorry that we did not meet your expectations during this most recent stay. Thank you for providing us with this feedback. It is feedback such as yours that allows us to identify issues and address them. I am disappointed to hear that...

Reviewed 4 weeks ago via mobile

Nice hotel with decent rooms. There are lots of things to do in the area and there are plenty of amenities in the area. I had room 609 the suite and it had a microwave and dishwasher. The view from the room was not that great so I would ask for a higher floor if you want a view.

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Helpful?
Thank Paul-Sue-Travel
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello, Thank you for staying at our hotel, Paul-Sue-Travel. We appreciate the wonderful feedback. There are a lot of great restaurants, shops and attractions surrounding our area so we are glad to hear that you had a chance to explore. We cannot wait to welcome you back and hopefully get you on a higher floor so that you can enjoy...

NYC
Reviewed 4 weeks ago via mobile

Had a great stay here. Excellent service, amazing room with great views. Very strong wifi, nice gym, good room service. Renovation is ongoing but did not impact my stay. The new bar is very nice and the service is friendly too.

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Helpful?
Thank nycfamilyt2013
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello nycfamilyt2013, Wow, what a great review! Thank you for providing such great detail about our property. We are so glad to hear that you enjoyed the service and amenities that our hotel offers. We cannot wait to welcome you back!! Stay Well, Pradeep Puri General Manager

Alexandria, VA
Reviewed 21 February 2017

I've stayed at this hotel 6-7 times in the last 10 years and each time I'm so glad I did! It's not the only hotel I stay at, but it's the one I would recommend the most. It's near everything, you can walk everywhere, there are great ethnic restaurants all around and the staff are terrific. Sadly, they are re-doing...

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Helpful?
Thank Maryandlee
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Maryandlee, It was a pleasure to have you stay with us again. Thank you for being such a loyal guest to us over the past 10 years. We are so thrilled to hear that you would always recommend us. We look forward to welcoming you back!! Stay Well, Pradeep Puri General Manager

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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: €185 - €456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#20 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a remodeled room. ”
 of 5 bubbles kevincZ1098WJ, 20 Mar 2017 | Read review
“the higher the better for views”
 of 5 bubbles HarrySelig, 5 Mar 2017 | Read review
“Ask for a room on a higher floor - some lower rooms look at a brick building across the way”
 of 5 bubbles Maryandlee, 21 Feb 2017 | Read review
“Higher level and a view of the Harbour is super.”
 of 5 bubbles gonetosnorkel, 21 Feb 2017 | Read review
“I would wait until renovations are complete before booking this property”
 of 5 bubbles THint311, 20 Feb 2017 | Read review
5 of 5